[Remote] Senior Product Designer, Care Finding at Alma

United States

Apply Now

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

5+ years of experience as a Product Designer in a consumer-facing space
Previous experience with search or marketplaces is preferred but not required
Portfolio with case studies of real, shipped work that showcases a deep understanding of user needs
Comfortable working rapidly and iteratively to build stronger product experiences
Bias toward action, focusing on measurable user and business outcomes
Ability to move forward decisively through ambiguity
Curious, ambitious, empathetic, and strategic designer
Fluency in digital design and prototyping tools, especially Figma
Passionate about user research, from moderating interviews to synthesizing insights
Advocates for accessibility and usability in every solution
Motivated by Alma’s mission and excited to help improve how mental health care is delivered and experienced
Remote-first company, with benefits including health insurance plans, 401K, monthly therapy and wellness stipends, and more

Responsibilities

Design and test new features which help prospective clients find mental health support which meets their needs
Work closely and transparently with partners from Product, Engineering, Data, and Marketing
Work iteratively, using A/B testing, research, and other tools to test hypotheses and solutions
Collaborate with other designers across the organization, particularly on the Care Finding Provider team
Develop and maintain a deep understanding of user needs, creative problem-solving chops, and ability to build strong, consumer-grade experiences
Communicate ideas through flows, wireframes, and prototypes
Advocate for accessibility and usability in every solution
Focus on measurable user and business outcomes, and move forward decisively through ambiguity
Moderate user research interviews and synthesize insights
Develop and maintain a portfolio with case studies of real, shipped work

Skills

Alma

Digital platform connecting clients with therapists

About Alma

Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.

New York City, New YorkHeadquarters

2018Year Founded

$214.5MTotal Funding

SERIES_DCompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Wellness Program

Home Office Stipend

Parental Leave

Paid Holidays

Unlimited Paid Time Off

Risks

Increased competition from platforms like Headway and SonderMind could impact Alma's market share.

Rapid expansion to 8,000 providers may challenge service quality and support.

Regulatory changes in telehealth reimbursement policies could affect Alma's business model.

Differentiation

Alma partners with insurance companies to make therapy more affordable for clients.

The platform offers a comprehensive suite of tools for therapists, including scheduling and billing.

Alma emphasizes client-therapist matching to ensure personalized and effective therapy sessions.

Upsides

Alma raised $130 million in Series D funding to expand its platform and services.

The decreasing stigma around mental health is increasing demand for Alma's services.

Alma's integration of AI can enhance client-matching algorithms and service delivery.

Land your dream remote job 3x faster with AI

Try Jobo Free