[Remote] Principal Service Designer, Aging Parents at Life360

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Consumer Mobile, Family SafetyIndustries

Requirements

Passionate about orchestrating complex, multi-touch family journeys and crafting pixel-perfect digital experiences
Comfort in systems thinking and execution, weaving together physical, digital, and emotional touchpoints
Fluent in AI-accelerated workflows and viewing emerging tools as partners in creativity and efficiency
Thrives in ambiguity and knows how to turn insights into experiences that scale from early prototypes to shipped products
US-based (remote within the US)

Responsibilities

Define and design connected family experiences spanning mobile and device touchpoints from onboarding to daily use
Translate complex human and technical systems into intuitive, delightful journeys for both aging parents and their adult children
Collaborate with product, research, and engineering partners to identify and deliver high-value service opportunities
Lead hands-on UI/UX design across Life360’s platforms, from concept to launch
Create elegant, accessible experiences (incomplete in description)

Skills

Key technologies and capabilities for this role

Service DesignProduct DesignUX DesignDesign StrategyHuman-Centered DesignCraftsmanshipCollaboration

Questions & Answers

Common questions about this position

Is this position remote-friendly?

Yes, Life360 is a Remote-First company, meaning remote work is the primary experience for all employees, and all positions can be performed remotely within the US unless otherwise specified.

What is the salary for this Principal Service Designer role?

This information is not specified in the job description.

What key skills are required for the Principal Service Designer position?

The role requires expertise in systems thinking, orchestrating complex multi-touch family journeys, crafting digital experiences, fluency in AI-accelerated workflows, and thriving in ambiguity to turn insights into scalable experiences.

What is the company culture like at Life360?

Life360 has a remote-first culture with over 500 remote employees. The Product Design team is diverse, collaborative, passionate about craftsmanship, clarity, human connection, and central to the mission of helping families feel safe, connected, and cared for.

What makes a strong candidate for this Principal Service Designer role?

Strong candidates are passionate about orchestrating complex family journeys and crafting pixel-perfect digital experiences, with comfort in systems thinking, AI workflows, and turning ambiguity into scalable prototypes and products.

Life360

Family safety services with location sharing

About Life360

Life360 offers family safety services through a mobile app that includes features like real-time location sharing, place alerts, and driver reports. These tools help families stay connected and informed about each other's whereabouts and driving habits. Unlike its competitors, Life360 focuses specifically on family-oriented services and has a large global user base, with over 25 million members in 13 languages. The company's goal is to enhance the safety and well-being of families through its subscription-based offerings.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$114.9MTotal Funding

IPOCompany Stage

Consumer Software, CybersecurityIndustries

501-1,000Employees

Benefits

Core business hours for work-life balance

No-meetings on Wednesday afternoons

Home office stipend

Remote-first work environment

In-person collaboration opportunities

Competitive pay and benefits

Health, dental, and vision insurance

401(k) program with company match

Risks

Increased competition from apps like WYA could threaten Life360's market share.

The new advertising platform may raise privacy concerns among Life360 users.

Supply chain vulnerabilities may arise from expanded partnerships with manufacturers like Jabil.

Differentiation

Life360 offers a comprehensive suite of family safety features, including location sharing.

The company integrates with smart home devices for seamless family safety management.

Life360's gamified user experience encourages safe driving habits among teenagers.

Upsides

Life360's inclusion in the Russell 2000 and 3000 Indexes boosts its market visibility.

The partnership with Jabil enhances Life360's manufacturing capabilities and product quality.

Expansion into smart home integration broadens Life360's market reach and user engagement.

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