Senior Product Designer, Patient Experience
Ro- Full Time
- Senior (5 to 8 years)
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
As a Senior Product Designer at SmithRx, you’ll play a critical role in shaping intuitive, impactful experiences across our digital products. You’ll take ownership of the user experience strategy for a defined product area, guiding design from discovery through execution and iteration. Collaborating closely with product managers, engineers, and fellow designers, you'll champion user-centered design principles, influence product roadmaps, and ensure our solutions meet both user needs and strategic business goals. You’ll bring a product-thinking mindset, advanced interaction and visual design skills, and a passion for improving how people experience our innovative healthcare tools, while playing a key role in advancing our design culture. You’ll join a collaborative design team of 4, reporting to our Senior Design Manager.
SmithRx is at a dynamic stage of design evolution. With new products launching and the influence of design rapidly expanding, this is a unique opportunity for a Senior Product Designer to significantly shape not only outstanding user experiences but also the strategic role of design within the company.
Pharmacy benefit management with transparent pricing
SmithRx operates as a Pharmacy Benefit Manager (PBM) that focuses on managing prescription drug plans for self-insured employers and plan sponsors. The company uses a transparent pricing model called "Pass Through Pricing," where it charges only an administrative fee and passes all rebates from prescriptions directly to clients and their members. This model contrasts with traditional PBMs that often inflate drug prices and retain rebates for profit. SmithRx's clients benefit from a technology platform that utilizes real-time data to improve service delivery, ensuring efficient and high-quality pharmacy benefit management. The company also provides a concierge service to enhance support for both members and clients. SmithRx aims to simplify pharmacy benefits while maximizing value for its clients through transparency, advanced technology, and exceptional customer service.