Senior Product Designer, Patient Experience
Ro- Full Time
- Senior (5 to 8 years)
Headway's mission is to build a new mental health care system everyone can access. We have developed technology that assists individuals in finding excellent therapists through the first software-enabled national network of providers who accept insurance. A significant portion of the US population experiences treatable mental health conditions, yet the majority of providers do not accept insurance, making therapy unaffordable for many. Headway is creating a new mental healthcare system that is accessible to all by simplifying the process for therapists to accept insurance and expand their practices.
Founded in 2019, Headway has grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states. These providers utilize our software to manage their practices and have collectively served over 1 million patients. We are a Series D company, having secured over $325 million in funding from prominent investors including a16z, Accel, GV, Spark Capital, Thrive Capital, Forerunner Ventures, and Health Care Service Corporation.
We are committed to making your tenure here the most impactful experience of your career. Join us and contribute to improving mental healthcare.
As a Senior Product Designer, you will collaborate closely with the provider EHR team to drive strategic initiatives focused on enhancing how providers deliver care and manage their schedules. This role offers a significant opportunity to contribute to Headway's mission of making mental health more accessible and affordable.
Headway is committed to building a diverse team that reflects the diversity of the problems we aim to solve, encompassing differences in race, ethnicity, gender, sexuality, age, national origin, religion, and family status. We believe a team's strength lies in its people, and we cannot achieve our mission without a team that embodies this diversity.
Connects patients with affordable mental health services
Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.