Product Analyst

Salary: Not specified Location Type: Not specified Employment Type: Not specified

About the team & opportunity

What’s so great about working on Calendly’s Product Analytics team?

We are the infrastructure of our business that allows us to scale to new heights. Our Product Analysts play a pivotal role in empowering the Calendly team with strategic insights into user funnel dynamics and critical business metrics, specifically within the product realm.

Product Analytics is embedded within the R&D team and is positioned to help Calendly become a customer-obsessed organization with a data-informed strategy that is measured and validated throughout the development lifecycle. Product Analytics empowers Calendly to understand and quantify our impact to customers through meaningful and actionable insights that drive strategy and innovation. We accomplish this by steering release measurement and experimentation initiatives, aligning these efforts and the resulting insights with the broader context of Calendly's business. If you’re seeking an opportunity to tackle big problems and strongly influence the Calendly business, then this is the job for you!

A day in the life of a Product Analyst at Calendly

On a typical day, you will be working on:

• Partnering with cross-functional teammates to define analytics and experimentation roadmaps, define KPIs, design event tracking specifications, monitor results and business impact, and opportunity size future product initiatives; align analytics and research activities to inform decision-making and action.
• Effectively communicating findings, results, and recommendations to executive leadership, product teams, and the company, tailoring the message to fit the needs of the audience you’re presenting to.
• Helping identify themes and producing scalable solutions to help teams make more informed decisions backed by numbers.
• Leading efforts to roll out new practices or programs across the product organization to help us strengthen our analytics practice; these may include things such as data governance, experimentation and release strategy, and KPI definition.
• Ensuring data and insights are timely, trustworthy, and actionable to drive decisions across Calendly.
• Representing the voice of the business goals and growth levers among cross-functional partners and stakeholders by partnering with our User Insights team to highlight product performance and synthesize findings across multiple channels of data and customer feedback.
• Applying quantitative methods to uncover product insights (including, but not limited to experimentation, statistical analysis, cohort analysis, retention analysis, growth models, cluster analysis, and segmentation).
• Synthesizing large behavioral data sets and partnering with Product & Research stakeholders to create a complete picture of the Calendly customer, their behaviors, and needs.
• Creating and maintaining key dashboards and specifying data integrations, tables/views, and/or gaps necessary to conduct robust cross-channel and cross-platform analysis.

What do we need from you?

• At least 8+ years of experience in a data analytics, growth, strategy, product, or insights role.
• Previous experience at a SaaS company strongly preferred.
• A track record of helping cross-functional teams identify and prioritize analytics initiatives and experimentation opportunities that will deliver high-quality, data-driven insights in a timely manner using the appropriate methodologies.
• Experience working with large-scale data.
• Advanced SQL Skills.
• Deep knowledge of A/B testing statistics.
• A proven ability to learn new tools and technologies quickly.
• An ability to translate complex topics and tools into easy-to-understand concepts to create scalable self-serve analytics models and mentor more junior members of the team.
• An ability to build relationships, be persuasive and influential within and across immediate working groups.
• Comfortable with ambiguity in a rapidly growing and changing organization.
• Authorized to work in [Country/Region - information truncated].