HR Business Partner - Brazil & Mexico

Employment Type: Full Time Location Type: Remote

About JumpCloud®

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.

About the Role

Reporting to the Director, People Partners, you will have a key role on our global HR team, serving as the primary HR Business Partner for our Brazil and Mexico regions. You will lead all HR programs for your client groups, including talent reviews, succession, coaching and development, workforce planning, employee relations, and compliance. You’ll work in close partnership with our Talent Acquisition, Total Rewards, and Legal teams for full-service HR support. In addition, you will have the opportunity to participate in key corporate HR initiatives, including enhancing talent management practices, leadership development, employment branding, and talent KPIs.

What you'll be doing:

• Represent the global HR function, providing full-service HR business partner consulting support to client groups.
• Cultivate strong and influential working relationships with client leadership teams and employees.
• Coach and counsel leaders and managers, providing tools and guidance that enable management effectiveness and drive high organizational performance.
• HR Policy and Compliance: Ensure HR policies and procedures are compliant with relevant Brazil and Mexico labor laws, regulations, and industry standards. Provide guidance to managers and employees on HR-related policies, such as leave entitlements, working hours, overtime laws, and data privacy regulations.
• Change Management: Play a key role in managing organizational change initiatives, such as mergers and acquisitions outside of Brazil and Mexico, restructurings, or process improvements. Help communicate change initiatives, address employee concerns, and support managers in navigating transitions effectively.
• Legal Compliance: Stay updated on labor laws, regulations, and compliance requirements specific to Brazil and Mexico. Ensure HR practices and policies adhere to these regulations to mitigate legal risks.
• Ensure the success of key programs and HR initiatives, such as talent reviews, succession planning, onboarding, hiring, operational improvements, and employee development planning.
• In partnership with the Talent Attraction team, drive the talent attraction strategy to increase brand awareness, hire top talent, and cultivate external partnerships.
• Work closely with the Talent Management team to support the adoption of talent management programs and identify development and coaching opportunities.
• Be a thought partner with peer people partners with employees in Brazil and Mexico.

We're looking for:

• Fluent in English and advanced language skills in Portuguese and Spanish.
• Bachelor's degree or equivalent knowledge gained through work experience.
• 5+ years of experience in a similar HR Business Partner role in Brazil, Mexico, and surrounding regions.
• Experience in SaaS companies is an added advantage.
• Experience working for a global technology company and startups.
• Experience handling shift workers where applicable.
• Proven capabilities in guiding organizations through periods of change.
• Demonstrated ability to align HR programs to business goals and objectives in a high-growth environment.
• Collaborative and customer-focused with the ability to develop strong and influential business relationships.
• Independent thinking and innovative mind, with the ability to...