Senior People Operations Specialist - Prague, Czechia at Outreach

Prague, Prague, Czechia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

HR background – some previous experience in HR/payroll/benefits administrative support, with a good understanding of core HR processes
A desire to master the core elements of the role and grow into one or more other areas of HR Operations (HRIS, Analytics, etc.)
A mindset of continuous improvement
Proactive – ability and desire to take initiative, suggest improvements, and find solutions in collaboration with teammates
Knowledge of Czech labor law
Strong communication skills – Fluency in Czech and English, with the ability to explain processes clearly and collaborate across teams and countries
Customer orientation – A focus on giving stakeholders you interact with a positive experience and possessing the judgment to push back / escalate where needed
Organizational skills – Ability to prioritize, multitask, and keep track of multiple activities
Proficiency in Microsoft Excel, PowerPoint, and Word

Responsibilities

Be a first line of support for employees and stakeholders for HR questions/issues; resolve or appropriately route/escalate issues
Support core employee lifecycle processes (onboarding, job changes, offboarding), including communication with Payroll, IT, HR Operations, and other stakeholders
System Administration: Maintain and update employee data in the HRIS system (Workday), ensuring accuracy, compliance, and data integrity
Process Optimization: Collaborate with HR, Finance, and IT teams to streamline HR processes and leverage automation wherever possible
System Enhancements: Support system upgrades, testing, and implementation of new modules or functionalities
User Support: Serve as the first point of contact for HRIS-related questions, troubleshoot issues, and provide guidance and training to HR and business users
Documentation: Maintain up-to-date system documentation, workflows, and user guides
Provide support to teams locally and globally, including maintaining and improving HRIS, supporting CZ HR operations, reporting, and analytics, and partnering with cross-functional teams to optimize HR processes and enhance the overall employee experience

Skills

HRIS

Workday

People Operations

HR Reporting

HR Analytics

Employee Onboarding

Offboarding

Payroll Coordination

Process Optimization

System Administration

Troubleshooting

Automation

Outreach

Sales engagement platform for B2B clients

About Outreach

Outreach.io offers a sales engagement platform that helps businesses enhance their sales processes through automation of email campaigns, phone calls, and social media interactions. The platform is designed for B2B clients, ranging from small startups to large enterprises, allowing sales teams to track customer interactions and close more deals. Operating on a subscription model, Outreach.io provides various pricing tiers to meet the needs of different clients while ensuring a steady revenue stream. The company stands out by focusing on automation and data-driven insights, making it particularly beneficial for optimizing sales workflows.

Seattle, WashingtonHeadquarters

2014Year Founded

$512.9MTotal Funding

SERIES_GCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Parental Leave: Extended PTO for both parents, plus unique perks to ease the transition of returning to work.

Full Medical Benefits: Majority of employer paid medical, dental and vision coverage.

401k: A competitive plan to help you save for retirement.

Flexible Time Off: We believe in a healthy work/life balance, and in our employees to make practical time off arrangements.

Risks

Leadership transition with Manny Medina stepping down may cause strategic shifts.

AI Prospecting Agent's public BETA could face user adoption and technical challenges.

Partnership with Harte Hanks may lead to integration challenges affecting effectiveness.

Differentiation

Outreach leverages AI to optimize sales interactions across email, voice, and social.

The platform offers a subscription model with premium add-ons and integrations.

Outreach serves diverse B2B clients, from startups to large enterprises.

Upsides

AI-driven sales tools are projected to increase productivity by 30% by 2025.

The demand for personalized customer experiences is rising, boosting Outreach's relevance.

Remote work trends accelerate the adoption of digital sales tools like Outreach.

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