Senior People Operations Generalist at Promise

Oakland, California, United States

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$125,000 – $175,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

GovTechIndustries

Requirements

Experience with hands-on HR operations and strategic ownership of employee lifecycle programs
Expertise in onboarding and offboarding processes, including workflows and documentation via HRIS like Sequoia One
Knowledge of California and federal employment laws (e.g., wage & hour, EEO, FMLA, ADA)
Ability to draft, update, and communicate HR policies, employee handbook, and process documentation
Experience partnering with internal/external counsel on regulations, sensitive matters, and compliance audits (e.g., EEO-1)
Skills in evaluating and optimizing HR technology stacks
Ability to design and lead employee programs (performance management, rewards & recognition, engagement, onboarding)
Strategic partnership with leadership on career ladders, compensation bands, performance/compensation philosophy, hybrid work, and office strategy
Entrepreneurial, resourceful mindset as a self-starter in a dynamic environment; thrives building systems from the ground up
Individual contributor capable of owning projects end-to-end without managing direct reports

Responsibilities

Own and refine end-to-end onboarding process for seamless new hire experience
Manage onboarding/offboarding workflows, employment documents, background checks, and compliance forms via Sequoia One
Handle offboarding including exit interviews, asset returns, and compliance documentation
Stay current on California/federal employment laws and ensure compliant company policies
Draft, update, and communicate HR policies, employee handbook, and process documentation
Provide guidance on wage & hour laws, EEO, FMLA, ADA, and other regulations
Partner with internal/external counsel on regulations, sensitive matters, and policy alignment
Support compliance audits and reporting (e.g., EEO-1 filings)
Design and drive employee programs: performance management, rewards & recognition, engagement, and onboarding
Partner with leadership on career ladders, compensation bands, performance/compensation philosophy, hybrid work, and office strategy

Skills

HR Operations

Onboarding

Offboarding

HR Compliance

HRIS

Performance Management

Rewards and Recognition

Employee Engagement

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters

2017Year Founded

$46.8MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Government & Public Sector, Social ImpactIndustries

51-200Employees