Senior People Business Partner at Contentful

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Customer Experience, MarketingIndustries

Requirements

8+ years of progressive HR experience, including a minimum of 5 years as a People/HR Business Partner supporting Go-to-Market (GTM) functions like Customer Success and/or Marketing, ideally within a high-growth SaaS or technology environment
Proven ability to influence and partner effectively with stakeholders from C-Suite to entry-level managers and foster consensus to achieve organizational results
Exceptional written and verbal communication skills
Strong ability to connect business goals to the highest-impact People priorities that foster a winning culture and drive organizational success
Expert working knowledge of US employment laws and regulations

Responsibilities

Serve as a strategic partner and trusted confidant to leaders, proactively diagnosing organizational needs and co-creating solutions (e.g., organizational design, workforce planning) to drive sustainable high performance
Provide executive coaching and guidance to leaders at all levels to enhance their management capabilities, fostering consistency, accountability, and team autonomy
Lead the successful end-to-end execution of core global People programs (e.g., performance management, compensation reviews, talent and succession planning, engagement surveys) within partner organizations
Maintain a constant pulse on the business; act as a proactive change agent and employee advocate, translating feedback and insights into actionable recommendations for the People and leadership teams
Leverage People analytics to provide evidence-based insights on key trends (e.g., retention, engagement, talent gaps) that inform and enhance business performance and talent investment decisions
Proactively collaborate cross-functionally across the People team to contribute to, and often own and lead, high-impact strategic People projects with significant business-wide influence
Actively champion Contentful's values and culture, ensuring alignment in all people-related practices, decisions, and communications

Skills

Key technologies and capabilities for this role

Organizational DesignWorkforce PlanningTalent StrategyExecutive CoachingLeadership DevelopmentPeople StrategyBusiness PartneringChange ManagementPerformance ManagementEmployee Engagement

Questions & Answers

Common questions about this position

What are the main partner groups for this Senior People Business Partner role?

The role focuses on driving talent and organizational strategy for the Customer Experience (CX) and Marketing functions.

Is this a remote or office-based position?

This information is not specified in the job description.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What does the company culture emphasize for this role?

The company emphasizes fostering an inclusive, world-class culture while delivering measurable business impact through progressive people programs.

What makes a strong candidate for this Senior People Business Partner position?

A strong candidate is highly strategic and business-minded, with skills in organizational design, workforce planning, executive coaching, leading people programs, and leveraging people analytics.

Contentful

Digital content management platform for businesses

About Contentful

Contentful offers a platform for digital content management that enables businesses to create, manage, and deliver content without coding. Its content management system (CMS) is designed for teams to streamline their content production and maintain a consistent experience across various brands and channels. Unlike competitors, Contentful operates on a freemium model, providing free access to basic features while charging for advanced capabilities. The company's goal is to empower businesses to effectively manage their digital content at scale.

Berlin, GermanyHeadquarters

2013Year Founded

$324.4MTotal Funding

SERIES_FCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Stock Options

Fertility Treatment Support

Unlimited Paid Time Off

Parental Leave

Professional Development Budget

Wellness Program

Phone/Internet Stipend

Home Office Stipend

Risks

Emerging CMS platforms with lower costs threaten Contentful's market share.

Integration challenges from the Ninetailed acquisition could disrupt operations.

The freemium model may limit revenue growth if users don't convert to paid plans.

Differentiation

Contentful offers a composable content platform for digital-first businesses.

The platform integrates seamlessly with hundreds of tools through open APIs.

Contentful's CMS allows content management without needing to write code.

Upsides

Contentful's acquisition of Ninetailed enhances its AI-driven content personalization capabilities.

Partnerships with Vercel and SAP expand Contentful's integration and market reach.

The rise of generative AI tools presents opportunities for Contentful's platform enhancement.

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