[Remote] Senior Payments Operations Specialist at Wellth

Poland

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Health & Fitness, HealthTechIndustries

Requirements

Candidates should have at least 3 years of experience as a Billing Specialist or Billing Analyst in online payments, demonstrating a strong aptitude for numbers and transactional data. Proficiency in Microsoft Excel and other MS Office software is required, along with a solid understanding of online payment funnels and flows. Basic knowledge of payment systems and services, along with strong communication skills for interacting with international partners, is also necessary. Experience with Tableau or SQL is considered a plus.

Responsibilities

The Senior Payments Operations Specialist will monitor key billing performance indicators, including approval rates and transaction declines, and manage payment routing and cascading strategies. This role involves collaborating with payment providers and internal teams to resolve anomalies, improve operational efficiency, and reduce transaction costs. Responsibilities include analyzing payment flows, conducting tests, streamlining workflows, and communicating critical changes to relevant stakeholders.

Skills

Payments Operations

Billing Performance Indicators

Transaction Flows

Payment Providers

Routing Strategies

Cascading Strategies

Retry Strategies

Anomaly Detection

Operational Efficiency

Transaction Failure Reduction

Cost Reduction

Payment Infrastructure

Communication

Problem-Solving

Wellth

Improves patient adherence to treatment plans

About Wellth

Wellth focuses on enhancing patient adherence to treatment plans through personalized programs based on evidence and behavioral economics. The company targets individuals who have difficulty maintaining health habits, such as taking medications or following treatment protocols, particularly in the areas of behavioral health and chronic disease management. Wellth tailors each member's experience to their specific needs, using insights from behavioral economics to tackle the reasons behind non-adherence and help members develop sustainable healthy habits. The company operates on an outcome-based payment model, meaning it only receives payment when its programs demonstrate validated success. This model appeals to healthcare providers, insurers, and employers who aim to lower healthcare costs by improving patient outcomes. Wellth's goal is to foster long-term relationships with its members while driving behaviors that positively impact healthcare costs and outcomes.

Culver City, CaliforniaHeadquarters

2014Year Founded

$36.5MTotal Funding

SERIES_BCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Flexible Work Hours

Unlimited Paid Time Off

Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Performance Bonus

Risks

Increased competition from platforms like Omada Health and Livongo.

Regulatory scrutiny on AI and patient data may increase compliance costs.

Dependence on outcome-based models poses financial risks if outcomes aren't achieved.

Differentiation

Wellth uses behavioral economics to improve adherence in chronic disease populations.

The company offers a personalized mobile platform for patient engagement and habit formation.

Wellth's outcome-based payment model ensures payment only for successful program outcomes.

Upsides

Growing demand for digital health solutions supports Wellth's personalized programs.

AI integration enhances patient engagement, aligning with Wellth's recent feature launch.

Partnerships with Medicaid plans expand Wellth's reach in chronic condition management.

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