Malt

Senior Payment Operations Manager

Paris, Île-de-France, France

$130,000 – $180,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Technology, PaymentsIndustries

Requirements

Candidates should possess at least 5 years of experience in a role related to payment operations, preferably within a fintech or marketplace company. They should have proven experience in managing and processing payment transactions, resolving payment issues, and reconciling accounts. A strong understanding of payment regulations, including AML-CFT and KYC-KYB, is required, along with familiarity with relevant technologies, payment systems, and processing methods. Project management skills are also necessary.

Responsibilities

The Senior Payment Operations Manager will oversee the effective processing of all payment transactions, analyze and optimize existing payment processes to enhance efficiency and minimize errors, ensure compliance with relevant payment regulations, establish and maintain relationships with payment service providers, track and report on payment data to identify trends, train and develop the payment operations team, evaluate and integrate new payment technologies, and address escalated customer payment issues.

Skills

Payment Transactions
Payment Regulations
AML-CFT
KYC-KYB
Payment Systems
Payment Processing
Account Reconciliation
Project Management
Payment Service Providers
Data Analysis
Team Training
Customer Issue Resolution

Malt

Connects businesses with freelance talent

About Malt

Malt connects businesses with freelancers, helping them find the right talent for their projects. The platform allows companies to browse and hire from a pool of over 700,000 freelancers across various fields. Businesses can post their project needs, and Malt matches them with suitable freelancers based on skills and experience. Unlike many competitors, Malt has expanded its services to include independent management consultants and interim executives through its acquisition of Comatch, offering a broader range of expertise. The goal of Malt is to empower individuals to take control of their careers while providing businesses with easy access to freelance talent.

Key Metrics

Paris, FranceHeadquarters
2013Year Founded
$120.4MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consulting, Social ImpactIndustries
1,001-5,000Employees

Benefits

Paid Vacation
Sabbatical Leave
Performance Bonus
Stock Options
Hybrid Work Options
Health Insurance

Risks

Integration challenges with Comatch may affect service quality.
Rapid expansion may strain resources and lead to operational inefficiencies.
Reliance on AXA for insurance services poses a risk if partnership terms change.

Differentiation

Malt connects freelancers and clients with an easy-to-use search engine.
Malt offers automatic insurance through AXA during project work.
Malt acquired Comatch to expand into management consulting and interim executive services.

Upsides

Malt serves over 700,000 freelancers and 70,000 clients across nine countries.
The acquisition of Comatch strengthens Malt's presence in the German market.
Malt raised €80 million to support its growth and expansion efforts.

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