Senior Product Manager
Keeper SecuritySalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates are required to possess 5+ years of experience in Product Management or related fields, ideally with a focus on CRM applications for public sector (federal, state, or local) agencies. Applicants must be U.S. citizens, naturalized citizens, or Permanent Residents with a green card, and must successfully pass the ServiceNow USFedPASS background screening, including a credit check, criminal and misdemeanor check, and drug test. Familiarity with ServiceNow or other enterprise CRM platforms (e.g., Salesforce, Pegasystems, Appian, Microsoft) is preferred, and experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is also desired. Strong understanding of government structures, processes, and operations is necessary.
Responsibilities
This role involves developing high-quality enablement content to communicate the value of product innovations, focusing on government data models and mission-driven applications. The Senior Outbound Product Manager will gain a deep understanding of customer use cases and success metrics to shape product roadmaps, create best-practice resources including early product demos, and serve as a trusted advocate for the CRM product vision with industry influencers, strategic partners, and pundits. They will collaborate with government agencies around the world and contribute to meaningful mission outcomes, working closely with teams across Inbound Product Management, Product Marketing, Product Success, and Technical Alliances to define product strategy, release themes, and go-to-market plans. Finally, the role requires leading cross-functional efforts to achieve shared goals.
Skills
Go-to-market strategy
Product enablement
Customer use case analysis
Product roadmap development
Demo creation
Government data models
Mission-driven applications
Stakeholder collaboration
ServiceNow
Cloud-based platform for digital workflows
About ServiceNow
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.
Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees