Gopuff

Senior Operations Associate - Nights

England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Consumer GoodsIndustries

Requirements

Candidates should possess experience working in a restaurant, retail, or warehouse environment, along with general working knowledge of basic web-based software applications such as Microsoft Office or Google Workspace. They should demonstrate a strong work ethic, punctuality, responsibility, and honesty, complemented by effective communication skills, organization, a team-oriented approach, a positive attitude, and flexibility to cover overnight shifts.

Responsibilities

The Senior Operations Associate will lead the warehouse team during the night shift, demonstrating best practices, training new team members, and managing staff. They will be responsible for accurately picking and packing items, supporting Delivery Partners, resolving customer issues, managing goods inbound, conducting stock management tasks including cycle counts, maintaining warehouse compliance and cleanliness, adhering to health and safety standards, and managing waste.

Skills

Microsoft Office

Google Workspace

Communication

Organization

Teamwork

Inventory Management

Warehouse Management

Problem-Solving

Training

Stock Management

Issue Resolution

Gopuff

Digital delivery service for convenience items

About Gopuff

GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.

Key Metrics

Philadelphia, PennsylvaniaHeadquarters

2013Year Founded

$4,817.2MTotal Funding

CONVERTIBLECompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Comprehensive medical, dental, and vision insurance

Optional FSAs and HSA plans

401(k)

Commuter benefits

Supplemental employee, spouse and child life insurance to all eligible employees

Gopuff employee discount

Career growth opportunities

Internal rewards programs

Annual performance appraisal and bonus

Risks

Increased competition from DoorDash could impact Gopuff's market share in gift card delivery.

'Santa Hours' may lead to higher operational costs without guaranteed returns.

Aldi price match could strain profit margins if not managed carefully.

Differentiation

Gopuff offers 24/7 delivery with 'Santa Hours' in London, enhancing convenience.

Partnership with Blackhawk Network enables instant gift card delivery, expanding service offerings.

Acceptance of SNAP EBT nationwide positions Gopuff as a leader in accessible grocery options.

Upsides

Collaboration with Liquid Death boosts brand visibility among younger demographics.

Aldi price match initiative attracts cost-conscious consumers, enhancing competitive edge.

'Give With Gopuff' initiative improves brand image through corporate social responsibility.

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