Senior NetSuite Administrator (Hybrid in Bangalore) at Smartsheet

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

5+ years of experience with ERP administration, configuration, and 3rd party integrations in complex environments, specifically with NetSuite
Administrator-level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports and dashboards
In-depth knowledge of SuiteScript / WebServices, csv imports, user provisioning, defining roles, analytics and scheduling scripts
Ability to analyze problems, develop and recommend solutions and resolve issues
Ability to operate successfully in a fast-paced environment that places a strong premium on integrity, excellence, execution and teamwork
Well-organized, ability to prioritize tasks, meet deadlines and manage multiple projects while maintaining a high level of accuracy
Ability to remain professional and flexible while under pressure
A strong understanding of business processes and requirements
Project management, system implementation and system integration experience
Strong analytical and problem solving skills
Ability to work independently with minimal guidance
Ability to work collaboratively with cross-functional teams
Strong understanding of the Agile process

Responsibilities

Maintain the NetSuite application and other related 3rd party business applications for internal users
Develop, test and deploy customizations, custom objects, 3rd party tools / applications and new NetSuite modules based on evolving business needs
Support end user requests for new saved searches, reports, KPI’s, and dashboards, and maintain proper system access for user roles
Act as NetSuite SME providing training, communication and updates to end users of the NetSuite system
Create technical documentation, including fully documenting existing and new customizations, scripts, workflows, and business processes, and keeping all documentation up to date
Partner with NetSuite users and stakeholders, assisting with data analysis, business process mapping, reporting needs, continuous improvement initiatives, change management and support for optimal usage
Provide timely communication regarding system status
Troubleshooting of system errors and resolution
Maintain up-to-date knowledge of NetSuite functionality, customization and integrations

Skills

Key technologies and capabilities for this role

NetSuiteNetSuite AdministrationSaved SearchesReportsDashboardsCustomizationsCustom ObjectsSaved SearchesKPIsSaaS ApplicationsSystem Integration

Questions & Answers

Common questions about this position

What experience is required for the Senior NetSuite Administrator role?

Candidates need 5+ years of experience with ERP administration, configuration, and 3rd party integrations in complex environments, specifically with NetSuite, along with administrator-level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports, and dashboards.

Is this position remote or hybrid, and where is it located?

The role is hybrid and based in Bangalore, India, reporting to the Manager, Enterprise Systems within Corporate IT.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of collaboration is expected in this role?

The role requires strong influence and communication skills to collaborate with Finance, Engineering, Sales, and IT departments, acting as an advisor on system efficiency and the primary internal support contact for NetSuite.

What makes a strong candidate for this Senior NetSuite Administrator position?

A strong candidate is an active listener with great technical skills, 5+ years of NetSuite-specific ERP experience, and the ability to implement and scale enterprise systems while partnering with stakeholders on business processes and continuous improvements.

Smartsheet

Cloud-based work management and automation software

About Smartsheet

Smartsheet provides work management and automation solutions through its cloud-based platform, which helps businesses streamline operations, manage projects, and enhance collaboration. Users can create, share, and manage workflows that are customizable to fit their specific needs. The platform integrates with popular applications, making it a versatile tool for various industries, including technology, healthcare, finance, and education. Unlike many competitors, Smartsheet offers a subscription-based model with multiple pricing tiers, catering to both small businesses and large enterprises. The company aims to improve efficiency and productivity for its clients while providing extensive support and learning resources to help users maximize the platform's potential.

Bellevue, WashingtonHeadquarters

2005Year Founded

$121.2MTotal Funding

IPOCompany Stage

Enterprise Software, EducationIndustries

1,001-5,000Employees

Benefits

Health and wellness benefits - From sick days to mental health services, we support you. We provide company-sponsored comprehensive healthcare coverage and well-being benefit programs so you can take care of your whole self.

Time away - We want you to find time for what matters to you. We offer a variety of programs so you can recharge and reconnect, including paid time off for company holidays, vacation, volunteering, military leave, and parental bonding.

An investment in your future - We help you plan for the dreams you’re working toward. We offer every employee competitive pay, retirement contributions, stock awards, and an employee stock purchase program.

Perks and discounts - It's the details that make life easier. From discount programs and an allowance for work-related expenses, to medical concierge (U.S. only) and caregiver services, we help set you up for success both at work and outside of it.

An inclusive environment - We strive to foster a culture of belonging that is rooted in respect for all people. We believe that by celebrating diversity of voices and experiences, and by creating equitable opportunities for our team, customers, and communities, we enable people to do and be their best.

Continuous learning - We know that when you’re growing, so are we. That's why we provide opportunities to develop on the job through internal mobility, virtual learning, and a variety of development programs.

Risks

Competition from Atlassian could impact Smartsheet's market share.

The acquisition by Vista Equity Partners may disrupt current operations.

Challenges in AI integration with AWS could affect feature rollout and adoption.

Differentiation

Smartsheet offers a highly customizable platform for tailored workflow solutions.

The platform integrates seamlessly with popular apps, enhancing its versatility.

Smartsheet's AI capabilities, developed with AWS, position it as a market leader.

Upsides

Increased demand for remote work solutions boosts Smartsheet's growth potential.

The subscription model provides a steady revenue stream for continuous service improvement.

Recognition as a leader in the Gartner Magic Quadrant enhances Smartsheet's market credibility.

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