Senior Multinational Client Coordinator at AIG

Los Angeles, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

External broker and client facing role providing day-to-day servicing and multinational technical support on an assigned portfolio of Tier 1 and Tier 2 Multinational programs
Supports all major Multinational lines of business
In-depth knowledge of local markets, practices, and regulations
Diverse skills and expertise to deliver customized, compliant, and seamless solutions

Responsibilities

Coordinate the day-to-day multinational servicing activities throughout the program lifecycle on an assigned portfolio of complex accounts
Proactively manage pre-bind activities, including utilizing AIG tools and technology for comprehensive territorial analysis detailing multinational regulatory requirements
Collect specific regulatory information impacting the program, such as tariff/minimum rates, mandatory retentions/cessions, and other matters requiring AIG network engagement prior to binding
Promote and drive adoption of the AIG Multinational End-to-End process, ensuring all parties understand roles, responsibilities, and timelines for elevated service and contract certainty
Assist with drafting and collection of facultative reinsurance documentation, ensuring adherence to AIG protocols and guidelines
Complete hand-off documentation to Multinational Administrator/Operations for release of network instructions, including reinsurance and captive structuring, ensuring 100% accuracy
Proactively manage post-bind activities, including monitoring program implementation, addressing network issues/rejects in collaboration with underwriting, Multinational Client Executive, and AIG network
Engage with AIG Reinsurance division to monitor cash-flow guarantees, PPWs, contractual requirements, and performance standards
Track performance, escalate issues, ensure documentation issuance within timeframes, and premiums collected per AIG payment terms
Provide regular updates to appointed broker (or client if direct) on program performance until fully implemented
Handle ongoing account servicing, including ad hoc mid-term enquiries, endorsements, certificate requirements, or other administrative requests, engaging appropriate authority for approvals

Skills

Multinational Insurance

Client Servicing

Policy Issuance

Regulatory Compliance

Risk Management

Underwriting Support

Broker Management

Territorial Analysis

AIG Tools

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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