Jellyfish

Senior Marketing Operations Specialist

Boston, Massachusetts, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing & AdvertisingIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: FullTime
  • Salary: (Salary not provided in the description)
  • Job Type: Senior Marketing Operations Specialist
  • Brief Description: As the Senior Marketing Operations Specialist at Jellyfish, you will manage all aspects of campaign asset production, tool & process optimization, and data & reporting support within the Revenue Marketing team. This role requires a detail-oriented, analytical professional passionate about collaborative, fast-paced environments.

Requirements

  • Experience: 3+ years of Marketing Operations (MOPs) experience in B2B SaaS, ideally for post Series B companies.
  • Technical Skills:
    • Technical expertise in Marketo and Salesforce.
    • Prior experience with other marketing & sales tools like Bizible, ZoomInfo, Asana, & LeanData (preferred).
  • Skills:
    • Strong problem-solving skills with demonstrated success identifying and troubleshooting challenges, making decisions, and driving solutions proactively.
    • Ability to quickly learn and adapt to a fast-paced environment with shifting priorities.
    • Strong attention to detail with an eye for optimization.
    • Curious about the evolving MOPs landscape, especially new AI capabilities.

Responsibilities

  • Campaign Production: Manage the end-to-end execution of marketing campaigns (email, landing pages, webinar builds, etc.) including planning, scheduling, testing, and coordination of resources. Manage requests via our Asana sprint process and prioritize based on bandwidth, urgency, and impact.
  • Inbound Process: Take full ownership of our Inbound lead models & flows, regularly updating and optimizing for highest impact.
  • Data & Reporting: Proactively share campaign performance insights & recommendations with stakeholders, while supporting wider team reporting needs.
  • Platform Management: Partner with Senior MOPs Manager to maintain our MarTech stack, including full ownership of Marketo, through regular updates and optimizations. Surface new tech recommendations, particularly around AI.
  • Compliance: Ensure marketing practices comply with relevant regulations (e.g. GDPR, CAN-SPAM). Maintain MOPs documentation while surfacing opportunities to refine.
  • Troubleshooting: Identify and resolve technical issues related to tooling, Inbound models, and/or reporting in partnership with Sr. MOPs Manager.

Application Instructions

  • (Application instructions not provided in the description)

Company Information

  • Company: Jellyfish
  • (Company information not provided in the description)

Skills

Marketo
Salesforce
Bizible
ZoomInfo
Asana
LeanData
Problem-Solving
Data Analysis
Campaign Management
MarTech Stack Management
AI Capabilities

Jellyfish

Platform for engineering intelligence and strategy

About Jellyfish

Jellyfish offers a platform that integrates business and financial strategies into the Software Development Life Cycle (SDLC). It provides insights into engineering efforts, helping businesses improve planning and decision-making while identifying bottlenecks to enhance operational efficiency. The platform also tracks deliverable progress and focuses on team health by combining quantitative data with qualitative feedback. Jellyfish aims to improve the effectiveness of engineering teams, ensuring they can deliver value efficiently.

Boston, MassachusettsHeadquarters
2017Year Founded
$114MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees

Risks

Free DevEx product may cannibalize existing paid offerings, affecting revenue.
New managing director could lead to strategic shifts, causing internal disruptions.
Privacy concerns with Jellyfish Benchmarks may affect customer trust and retention.

Differentiation

Jellyfish aligns engineering efforts with business goals, enhancing strategic decision-making.
The platform offers unique insights into engineering data, improving planning and forecasting.
Jellyfish Benchmarks provides comparative performance data, setting it apart in engineering management.

Upsides

Increased demand for aligning engineering with business objectives boosts Jellyfish's market potential.
Availability on AWS Marketplace simplifies procurement, expanding Jellyfish's customer reach.
Free Developer Experience product enhances team health, attracting more users to the platform.

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