Senior Manager, Workplace Experience, AMER at Grammarly

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Based in San Francisco and able to collaborate in person 5 days per week
6+ years of experience in workplace, office, or facilities operations, with oversight of regional hubs or HQ environments
Hands-on, operational mindset with strong problem-solving and people management skills
Demonstrated experience managing budgets, vendors, and operational workflows
Familiarity with office buildouts, moves, or workplace refreshes
Comfortable working in Coda, building dashboards, and using formulas to structure scalable tools and reporting
Strong analytical and tooling skills to optimize operations

Responsibilities

Manage daily workplace operations at HQ and other AMER hubs, ensuring spaces are clean, stocked, and fully operational
Oversee onsite services including maintenance, mail, supply ordering, food and beverage, and workspace readiness
Act as the senior point of contact for all local operational needs and escalations
Manage and coach local Workplace Experience team members to deliver high-quality service
Oversee vendor relationships, ensuring strong service levels, clear accountability, and cost control
Own hub-level operating budgets, track spend, and identify opportunities to improve efficiency
Support workplace safety practices, drills, and emergency protocols in coordination with internal leads
Maintain operational compliance and ensure readiness for high-traffic and team on-site days
Support the execution of regional projects, including buildouts, moves, and space refreshes
Coordinate vendor timelines, installations, punchlists, and logistics with the Head of Global Workplace Experience
Track and analyze metrics such as occupancy, ticket volume, space utilization, and vendor performance
Build dashboards and tracking systems using Coda and other tools to help the team visualize trends and make decisions
Use formulas and automation to scale reporting, budgeting, and planning workflows
Identify and implement operational improvements that drive consistency, quality, and scalability

Skills

Coda

dashboards

vendor management

space planning

facilities management

workplace safety

real estate projects

budget management

data analysis

Grammarly

AI writing assistance platform for users

About Grammarly

Grammarly provides AI-driven writing assistance to help users improve their writing skills. Its main products include Grammarly Business, Grammarly Premium, Grammarly Free, and Grammarly for Education, which offer tailored writing support across a wide range of applications and websites. The platform analyzes text in real-time, providing suggestions for grammar, punctuation, style, and clarity, making it easier for users to communicate effectively. Unlike many competitors, Grammarly is trusted by a significant number of Fortune 500 companies, highlighting its focus on security and privacy. The company's goal is to enhance communication for individuals and teams, making writing clearer and more effective.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$389.1MTotal Funding

LATE_VCCompany Stage

Consumer Software, AI & Machine Learning, EducationIndustries

1,001-5,000Employees

Benefits

Free food

Company Social Outings

Work From Home Policy

Unique Office Space

Health & Wellness Package

Paid Time Off

401K / Retirement Plan

Risks

New CEO from Coda may disrupt Grammarly's existing business model and operations.

Authorship tool could face backlash over privacy and AI detection accuracy concerns.

Tech layoffs in 2024 may lead to talent acquisition challenges for Grammarly.

Differentiation

Grammarly integrates with over 500,000 applications, enhancing user accessibility and convenience.

Trusted by 96% of Fortune 500 companies, Grammarly emphasizes security and privacy.

Grammarly's diverse product suite caters to individuals, businesses, and educational institutions.

Upsides

Acquisition of Coda expands Grammarly's capabilities in AI and productivity tools.

Growing demand for AI-driven writing tools in education boosts Grammarly's market potential.

Partnerships in generative AI position Grammarly as a leader in responsible AI innovation.

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