Senior Manager, Technology Operations - WM Shipping at Walmart

Bentonville, Arkansas, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, eCommerce, LogisticsIndustries

Requirements

  • Comfortable with multiple priorities and able to work in an ambiguous environment and in an uncharted space
  • Never stop innovating and enjoy solving problems
  • Use data to drive decisions and outcomes
  • Obsess over customers and develop solutions that delight them
  • Both a strategist and an operator skilled at developing a vision with achievable milestones and rolling up sleeves to execute the work on the roadmap
  • Work with internal and external partners across both domestic and cross-border eCommerce supply chains and understand key metrics and actions that drive performance
  • Excellent business writing and communication skills to engage with stakeholders and leadership at all levels, both internal and external
  • Engage at a detailed level across key stakeholders including product, strategy, and engineering
  • Organized, disciplined, and can manage multiple projects

Responsibilities

  • Grow existing programs and launch new ground-breaking capabilities for Ship with Walmart to provide a cohesive world-class delivery experience for Marketplace sellers and buyers
  • Collaborate across seller base, external service providers (carriers, freight forwarders, fulfillment service providers), Strategy, Product, Engineering, Operations, Finance, Procurement, Transportation, Supply Chain, and other internal partners to build delivery experience solutions
  • Scale a new initiative within the Ship with Walmart program with C-suite visibility by designing, scoping, and building capabilities that allow sellers to ship to any customer accurately and reliably at the fastest speeds and lowest costs
  • Relentlessly look for ways to improve seller and buyer experience by increasing capabilities and functionality and building feedback loops across multiple high visibility domains
  • Build a world-class transportation solution with ambitious 1–5-year goals
  • Apply process improvement capabilities across multiple concurrent and competing priorities
  • Apply a general management perspective and a data-driven problem-solving approach, agile and able to apply the right frameworks, operating cadence, and business analysis & acumen to the business roadmap
  • Identify key risks, dependencies, and work with requisite teams to put solutions in place that will achieve the product outcomes
  • Apply business acumen and analytical mindset to separate signal from noise and provide sellers a dependable solution enabling them to win on the platform
  • Engage and communicate with executives across multiple domains (internal and external), as well as engage at a detailed level across program management, operations, product, and tech

Skills

Key technologies and capabilities for this role

eCommerceMarketplaceSeller-FulfillmentShipping OperationsStrategic InitiativesSupply ChainTransportationProduct ManagementProgram ManagementCross-Functional Collaboration

Questions & Answers

Common questions about this position

What is the employment type for this Senior Manager role?

This is a full-time position.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What key skills are needed for the Senior Manager, Technology Operations role?

The role requires process improvement capabilities, a data-driven problem-solving approach, business acumen, analytical mindset, executive communication skills, and program management expertise.

What is the company culture like for this position at Walmart?

The role is in a growing and fast-paced eCommerce Marketplace team with high relevance, visibility, impact, regular interactions with Walmart executives, and an entrepreneurial environment.

What makes a strong candidate for this Senior Manager position?

Strong candidates are passionate about entrepreneurial roles, skilled in scaling initiatives with C-suite visibility, agile in applying frameworks and operating cadences, and able to manage risks, dependencies, and multiple priorities while improving seller and buyer experiences.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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