Senior Manager, Technical Program Manager at Capital One

Toronto, Ontario, Canada

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial Services, TechnologyIndustries

Requirements

  • Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
  • Exceptional communication and collaboration skills
  • Excellent problem solving and influencing skills
  • A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
  • Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
  • Deep focus on execution, follow-through, accountability, and results
  • Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
  • Highly tuned emotional intelligence, good listening capabilities, and deep seated empathy for teams and partners
  • The ability to navigate situations where business problems, program strategies, and technology product solutions may still be undefined
  • The proficiency to recognize both risks and opportunities within technical implementations
  • Expertise in making crucial trade-offs, balancing business opportunities against technical constraints

Responsibilities

  • Lead programs that deliver on critical business goals, build large scale products, and contribute to core platforms
  • Build reliable long term road maps
  • Establish foundational alignment across multiple teams
  • Accelerate delivery of critical intents that will help Capital One customers to have incredible experiences
  • Pave the way for an expanding TPM discipline within the team by leveraging industry knowledge and experience to teach the organization what a great TPM can achieve

Skills

Key technologies and capabilities for this role

Technical Program ManagementProgram LeadershipLarge Scale ProductsCore PlatformsAgile Methodologies

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

Capital One has adopted a flexible hybrid model that allows for remote and/or in-office work, with openness to discussing flexible working arrangements that best accommodate you.

What benefits does Capital One offer?

Capital One offers a flexible, comprehensive benefits program with full coverage for spouses, domestic partners, and dependents, including health and fitness center discounts, training, and professional development programs.

What skills are required for the Senior Manager, Technical Program Manager role?

The role requires a strong technical background, ideally in building highly scalable platforms, products, or services, along with the ability to proactively identify and mitigate technical risks, build reliable long-term roadmaps, and establish alignment across multiple teams.

What is the company culture like at Capital One?

Capital One is committed to diversity, inclusion, and belonging, valuing diverse perspectives, encouraging innovative ideas, and embedding inclusive behaviors to challenge the status quo and create the best outcomes.

What makes a strong candidate for this Technical Program Manager position?

A strong candidate has a strong technical background in building scalable platforms and can lead programs to deliver critical business goals, establish alignment across teams, accelerate delivery, and expand the TPM discipline through industry knowledge.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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