Responsibilities

As a Senior Manager of Systems Engineering - Mail & Messaging, you will provide technical oversight for the engineering team, partner with product development on new features and enhancements, work with product and program management to define and communicate the team’s external commitments and roadmap, field responses to escalated external customer issues or concerns and drive to resolution, facilitate engineering team autonomy by assisting with project planning, prioritization, Agile process, and skill development, support growth of engineers via hiring, goal setting, individual development plans, and performance reviews, provide technical guidance for systems and process optimization opportunities and participate in architectural reviews, assess compliance, risks, and vulnerabilities to ensure all systems and baselines are operationally sound, performant at scale, and exceed customer expectations, and collaborate with peer teams on complex, global engineering efforts to ensure architecture agreement, resource coordination, and implementation timelines.