Sales Development Manager - US

Position Overview

Grafana Labs is seeking a results-driven leader to manage and grow our US Sales Development team and expand our business in the region. Reporting to the Director of NorAm Sales Development, you will be a key contributor to our regional leadership team, driving recruiting, pipeline generation strategy, and proactive coaching and development for our Sales Development Representatives (SDRs). This role holds ultimate responsibility for the team's pipeline success and team culture, requiring effective partnership with cross-functional leaders across the Go-To-Market organization.

We are looking for a confident, decisive, yet humble, empathetic, and open-minded leader who thrives in a fast-paced environment, prioritizing intentionality and quality. This is a career-defining opportunity to tackle challenges and build within a rapidly growing open-source company.

Company Information

Grafana Labs is a remote-first, open-source powerhouse with over 20 million users globally. Our open-source visualization tool, Grafana, is used to monitor diverse systems worldwide. We support over 3,000 companies with our Grafana LGTM Stack (Grafana Mimir, Loki, Tempo), offered as Grafana Cloud (fully managed) or Grafana Enterprise Stack (self-managed). We are scaling rapidly, driven by our open-source legacy, global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment that values transparency, autonomy, and trust.

Responsibilities

• Team Development: Serve as a first-line manager, developing and mentoring a team of SDRs, including performance management, recruitment, and training.
• Pipeline Generation: Execute strategies to ensure the success of our open-source users and drive pipeline generation.
• Cross-Functional Collaboration: Work closely with Sales, Marketing, Operations, Enablement, and Recruiting teams.
• Data-Driven Approach: Employ an analytical and data-driven approach to business, utilizing strong instincts and decisiveness to influence change and improve productivity.
• Culture Building: Foster an inclusive, collaborative environment that promotes continuous learning and growth.

Requirements

• Management Experience: 3 years of first-line management and/or experience in sales, sales development, operations, or enablement.
• Performance Track Record: Consistent track record of leading teams to exceed targets in a fast-paced, technical client acquisition-driven business.
• Remote Work Ability: Proven ability to operate effectively in an entrepreneurial, remote environment.
• Proactive Problem Solving: Possess a growth mindset, lead by example, and proactively bring data-backed solutions to identified challenges.
• Tooling & Methodology: Experience with Salesforce, prospecting tools, MEDDPICC, and value-based selling (Force Management).
• Location: Located in the East Coast Region of the US.

Compensation & Benefits

• OTE Compensation Range (US): $140,000 - $174,000. Actual compensation will be determined by level, experience, and skillset as assessed during the interview process.
• Benefits: Include equity, bonus (if applicable), and other benefits detailed on our careers page.

Note: Compensation ranges are country-specific. If applying from a different location, your recruiter will discuss your specific market's pay range and benefits.