[Remote] Senior Manager, Revenue Cycle Manager at Tia

Ahmedabad, Gujarat, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Women's HealthIndustries

Requirements

5+ years of progressive experience in healthcare operations, with comprehensive, expert knowledge of end-to-end Revenue Cycle Management (RCM)
Demonstrated expert knowledge in RCM processes

Responsibilities

Own and elevate the end-to-end Revenue Cycle Management (RCM) function, including coding, billing, and collections, ensuring maximum operational efficiency and financial integrity
Define and execute the strategic vision for continuous process optimization, leveraging technology and best practices to drive RCM accuracy and financial performance in alignment with Tia’s goals
Cultivate a high-performing, inclusive, and accountable team culture that inspires both direct reports and cross-functional partners
Direct all backend RCM operations, from chargemaster management to providing expert guidance on navigating complex rejections, denials, and appeals management
Lead the end-to-end patient billing and collections strategy, including defining and implementing escalation protocols for outstanding patient balances
Design, document, and optimize core RCM workflows and process maps (claims submission, follow-up, denials, and appeals) to proactively eliminate friction points and maximize revenue velocity
Establish and standardize Key Performance Indicators (KPIs) and metrics to deliver executive-level insights into RCM performance and financial health
Strategically own the design, maintenance, and execution of automated dashboards and regular reporting to effectively monitor and track the health of the RCM funnel
Conduct data-driven synthesis of trends to proactively identify root causes of payment delays, denials, and variances, translating insights into actionable process improvements
Serve as a strategic partner to executive leadership, integrating the RCM perspective into short and long-term business planning aligned with company OKRs
Cultivate and manage critical relationships with market partners and payers to optimize contracts and payment flows
Act as the primary operational liaison across Clinical, Product, and Finance, ensuring the consistent adoption of best practices for billing, chargemaster maintenance, and accurate revenue forecasting

Skills

Key technologies and capabilities for this role

Revenue Cycle ManagementRCMMedical CodingMedical BillingClaims ProcessingCollectionsHealthcare ComplianceProcess OptimizationStrategic PlanningCross-functional CollaborationOperational Efficiency

Questions & Answers

Common questions about this position

What is the salary range for the Senior Manager, Revenue Cycle Management role?

This information is not specified in the job description.

Is this Senior Manager role remote or does it require office work?

This information is not specified in the job description.

What key skills and experience are required for this Revenue Cycle Management role?

The role requires expertise in end-to-end Revenue Cycle Management including coding, billing, collections, chargemaster management, claims submission, denials, appeals, and patient billing strategies, along with leadership to own RCM operations and drive process optimization.

What is the company culture like at Tia for this role?

Tia fosters a high-performing, inclusive, and accountable team culture, with a mission to transform women's healthcare by treating women as whole people and blending in-person and virtual care.

What makes a strong candidate for the Senior Manager, Revenue Cycle Management position?

A strong candidate will have hands-on operational expertise in RCM combined with strategic vision to optimize processes, lead teams, establish KPIs, and collaborate across Clinical, Product, Member Support, and Finance teams.

Tia

Personalized telehealth services for women

About Tia

Tia provides personalized medical care services specifically designed for women, operating in the telehealth sector. The company offers both virtual and in-person appointments, allowing flexibility for its members. For a monthly fee of $15, members can access unlimited messaging with their Care Team, schedule flexible appointments, and participate in community workshops. Tia's primary revenue comes from these membership fees, along with additional income from individual services. What sets Tia apart from traditional healthcare providers is its focus on women's health and a patient-centric approach, creating a comfortable and supportive environment for patients. The goal of Tia is to deliver high-quality healthcare tailored to the individual needs of women, as evidenced by positive testimonials from satisfied patients.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$125.8MTotal Funding

SERIES_BCompany Stage

HealthcareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

401(k) Retirement Plan

Emotional Well-being Support

Professional Development Support

Free Tia Membership

Risks

Increased competition from other women's health startups like Kindbody.

Potential negative publicity from the medical gaslighting campaign.

Challenges in scaling operations while maintaining service quality with Cedars-Sinai.

Differentiation

Tia focuses on women's health, a niche often overlooked by traditional healthcare.

The company offers a hybrid model of virtual and in-person care for flexibility.

Tia's membership model provides personalized care and community engagement for women.

Upsides

Partnership with Cedars-Sinai expands Tia's reach to over 100,000 women in Los Angeles.

Inclusion in Interbrand's '2022 Breakthrough Brands' highlights Tia's market disruption potential.

Growing demand for telehealth services boosts Tia's hybrid care model.

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