Director of Product Management, Consumer Products
TalkiatrySalary not specified
Senior Manager, Product Management - Card Acquisitions, Mainstreet at Capital One
New York, New York, United States
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, FintechIndustries
Requirements
- At least 5 years of experience working in Product Management
- Currently has, or is in the process of obtaining, a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or a Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration, with expectation that the required degree will be obtained on or before the scheduled start date
- Proficiency in Capital One Product Framework: Human Centered (obsesses about internal and external customer needs to reimagine and innovate product solutions), Business Focused (delivers game-changing outcomes by focusing on leverage and execution excellence), Technology Driven (leverages technology to deliver innovative and resilient solutions that enable both near term and long term value), Integrated Problem Solving (identifies and resolves complex problems to deliver outcomes while mitigating product risks), Transformational Leadership (leads cross functional teams to solve customer problems and drive organizational alignment)
- Preferred: Experience translating business strategy and analysis into consumer facing digital products
Responsibilities
- Lead a team of Product Managers while building a great place to work for yourself and your team
- Own the strategy for real-time Data Products for Mainstreet Card Product, defining the vision and roadmap to success
- Collaborate with machine-learning teams to determine the correct approach to utilize machine learning for personalized experiences
- Bring that strategy to life by building a roadmap including MVP definitions, then building and delivering technology updates
- Improve the CX for tens of millions of customers each year, driving hundreds of thousands of incremental bookings
- Collaborate from the heart of Capital One Card, partnering with Product and Business Analysts from across Card (Upmarket, Platforms, Partnerships, and SBC)
- Drive the agenda for Tech teams working directly with Mainstreet Card as well as many platform Product and Tech teams
- Serve as a Subject Matter Expert, especially on our personalization agenda
Skills
Product Management
Data Strategy
Machine Learning
Roadmap Planning
Customer Experience
Marketing
Real-time Data Products
MVP Definition
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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