Senior Manager, Product Design at Clio

Vancouver, British Columbia, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Legal TechIndustries

Requirements

10+ years of experience in product design (SaaS experience preferred, but not required)
5+ years of experience managing and leading product design teams
Proven track record of shipping high-quality, impactful work
Demonstrated ability to build and lead high-performing design teams
Demonstrated ability to make hard decisions with accountability and transparency
Ability to remove ambiguity, and be adaptable and flexible
Understanding of key business metrics and how to connect them to design
Excellent cross-disciplinary collaboration and organizational agility
Expert in user research methodologies and ability to translate research findings into actionable design strategies
Strong understanding of interaction design principles, data visualization, and information architecture
Proven ability to work in a fast-paced environment
Experience working on large-scale, complex projects and agile development processes

Responsibilities

Define and drive the design vision and strategy for the Documents UX, partnering with Product and Engineering to translate business goals, data, and customer insights into actionable design strategies and solutions
Build, lead, and mentor a team of product designers, fostering a culture of collaboration, innovation, and excellence
Partner closely with Product Management, Engineering, and other stakeholders to ensure seamless integration of design into the product development lifecycle
Establish and continuously improve design processes, standards, and best practices, ensuring consistency and scalability across the Documents experience
Champion user-centered design principles, leveraging user research and data to inform design decisions and drive product improvements
Effectively communicate design concepts, strategies, and rationale to stakeholders at all levels, influencing product direction
Hire and develop top talent, conduct performance reviews, provide feedback, and support the professional development of the team
Manage design resources and forecast future needs, ensuring the team is adequately staffed to meet product goals
Contribute to and evolve Clio’s design system, ensuring consistency and efficiency across the platform

Skills

Product Design

UX Design

Design Strategy

Team Leadership

Mentorship

Cross-Functional Collaboration

User-Centered Design

Customer Insights

Clio

Legal practice management software provider

About Clio

Clio provides legal practice management software that helps law firms operate more efficiently. Its two main products, Clio Grow and Clio Manage, serve different purposes: Clio Grow enhances the client intake process and engagement, while Clio Manage allows firms to organize tasks, manage cases, handle documents, and process payments in one platform. Clio caters to a diverse clientele, from solo practitioners to large firms, and operates on a subscription model, charging users monthly or annually for access to its software. The goal of Clio is to improve the efficiency of legal practices and reduce administrative burdens, ultimately supporting their growth.

Burnaby, CanadaHeadquarters

2008Year Founded

$1,279.9MTotal Funding

SERIES_FCompany Stage

LegalIndustries

1,001-5,000Employees

Benefits

Company equity

401k

Parental leave options and stipend

Flexible paid time off

Stipend to support WFH

Various wellness benefitsand programs

Risks

Emerging AI-driven legal tech startups could challenge Clio's market share.

Staying private may limit Clio's access to public market capital.

Significant investment in AI and expansion may strain Clio's resources.

Differentiation

Clio offers a comprehensive suite for law firm management, including client intake and payments.

Clio's products, Clio Grow and Clio Manage, streamline operations for legal professionals.

Clio's cloud-based platform supports solo practitioners and large law firms alike.

Upsides

Clio raised $900M in 2024, marking the largest Canadian software funding round.

Clio plans to enhance AI capabilities and expand into international markets.

Clio's subscription model generates $200M in annual recurring revenue.

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