Director of Product Design
PhantomSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries
Requirements
- At least 6 years of experience in a Product Design role
- At least 6 years of experience in design and prototyping tools such as Figma
- At least 2 years of experience in a people leadership role
- Preferred: 8+ years of experience in a Product Design role
- Preferred: 8+ years of experience in design and prototyping tools such as Figma
- Strong portfolio demonstrating leadership, process, results, and impact
Responsibilities
- Combine craft expertise and people leadership skills with understanding of customers and business to co-create innovative solutions to complex problems
- Drive product strategy and create a thriving team culture of high-performing designers
- Demonstrate established expertise in product design across interaction, visual, and service design
- Oversee and optimize use of tools, platforms, frameworks, and design systems in collaboration with cross-functional partners
- Develop artifacts including vision stories, journey maps, blueprints, high-fidelity designs, and prototypes
- Reinforce a positive and inclusive team environment
- Set goals aligned to broader portfolio strategy
- Manage stakeholders, remove barriers, and train/develop designers
- Shape product direction and outcomes using design expertise, user insights, and business understanding
- Drive alignment across product, tech, and business partners, ensuring user needs are central
- Advocate for human-centered methodologies aligning customer needs and business goals using data, research, design expertise
- Demonstrate knowledge of products, processes, customers, competitors, and market trends to manage portfolio (pivoting, redirecting scope)
- Leverage expertise in tech/data capabilities and emerging technologies for innovative design strategies
- Engage cross-organizational expertise for workstreams, embracing compromise for strategic challenges
- Present work across levels/functions, integrating design frameworks, data, and insights to influence stakeholders
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the employment type for this Senior Manager, Product Design role?
The position is full-time employment.
Is this Senior Manager, Product Design role remote or office-based?
This information is not specified in the job description.
What key skills are required for the Senior Manager, Product Design position?
The role requires product design expertise across interaction, visual, and service design; leadership to build inclusive teams and manage stakeholders; strategic direction using user insights and business understanding; human-centered methodologies; business-focused knowledge of products, customers, and market trends; and problem-solving with tech and emerging technologies.
What is the company culture like for the Experience Design team at Capital One?
The team champions collaboration, authenticity, healthy critique, diversity of thought, a culture of belonging, and elevating one another in a thriving environment.
What makes a strong candidate for this Senior Manager, Product Design role?
Strong candidates are creative innovators with craft expertise and people leadership skills, who embrace experimentation, learning, and human-centered design to solve complex problems and drive product strategy.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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