Design Director
MetaLabSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries
Requirements
- Expertise in product design, including interaction, visual, and service design
- Experience leveraging tools, platforms, frameworks, and design systems
- Ability to navigate a data-heavy and highly regulated organization
- Strong people leadership skills for managing a diverse design team
- Proficiency in communicating with VP-level stakeholders
- Forward-thinking problem-solving skills with a customer-centric focus
- Ability to drive design strategy and execution across internal systems, AI initiatives, mobile app design, and content design
- Location in or relocation to Plano, TX (Hybrid position)
Responsibilities
- Drive design strategy and execution across key areas: internal systems, AI initiatives, mobile app design, and content design
- Co-create innovative solutions to complex problems using craft expertise, people leadership, customer understanding, and business knowledge
- Drive product strategy and create a thriving team culture of high-performing designers
- Oversee and optimize the use of design tools, platforms, frameworks, and design systems in collaboration with cross-functional partners
- Develop design artifacts including vision stories, journey maps, blueprints, high-fidelity designs, and prototypes
- Reinforce a positive and inclusive team environment
- Set goals aligned to broader portfolio strategy
- Manage stakeholders, remove barriers, and train/develop designers
- Shape product direction and outcomes using design expertise, user insights, and business understanding
- Drive alignment across product, tech, and business partners, ensuring user needs are central to strategy
Skills
Product Design
Design Leadership
UX Design
Mobile App Design
Content Design
AI Design
Internal Systems Design
Stakeholder Management
Customer-Centric Design
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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