Senior Manager, Practice Operations

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Population Health ManagementIndustries

Requirements

Candidates should possess a Bachelor's degree, with a Master's degree preferred, and a minimum of three years of experience in population health, chronic disease management, or care coordination. They must demonstrate proficiency in data analytics, including reporting, interpretation, and the use of analytic software, along with proven project management and leadership skills with clinical teams. A strong understanding of value-based care models and experience with EHR systems and care management data analytics tools are also required.

Responsibilities

The Senior Manager of Practice Operations will oversee and manage KPIs of operational team members across the population health clinic, create and implement data-driven staffing and resource plans in partnership with relevant teams, develop and oversee a multi-state clinical licensing strategy, manage caseload distribution across states, improve scheduling practices, establish and analyze key metrics to drive operational effectiveness, ensure effective use of health IT, lead clinic initiatives and program launches, and collaborate across Included Health to streamline administrative functions and enhance data-driven decision-making.

Skills

Data analytics

Reporting

Interpretation

Analytic software

Project management

Leadership

Clinical team collaboration

Population health

Chronic disease management

Care coordination

Health IT

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$337.5MTotal Funding

GROWTH_EQUITY_VCCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.

Risks

Competition from Teladoc and Amwell threatens market share.

Post-merger integration challenges could affect service delivery.

Regulatory scrutiny on telehealth may impact operational flexibility.

Differentiation

Included Health offers integrated primary and behavioral health services.

They provide 24/7 on-demand care with diverse providers.

Their data-driven approach enhances healthcare outcomes and reduces costs.

Upsides

Rising demand for telehealth boosts Included Health's virtual care services.

Employers investing in healthcare benefits expand Included Health's client base.

Value-based care models align with Included Health's focus on outcomes.

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