Senior Manager, People Operations & Systems at SEO (Sponsors for Educational Opportunity)

New York, New York, United States

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$94,000 – $110,600Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Non-Profit, Education, Human ResourcesIndustries

Requirements

Within commutable distance of 55 Exchange Place, New York, NY 10005, upon hire
Ability to work hybrid (3 days/week in office)

Responsibilities

Work closely with VP, People & Culture to build capabilities and capacities on the People & Culture team to support organization-wide talent initiatives
Re-engineer and optimize HR processes and workflows using centralized SOPs, training, and technology solutions to gain efficiencies and reduce manual effort
Manage People Operations team member(s) to ensure day-to-day HR administrative tasks (e.g., HR billing, AMEX reconciliation, employment verification, employment record maintenance, new hire onboarding) are completed accurately and timely
Provide in-person P&C or org-wide events support (e.g., panel interviews, manager training, SEO wellness days, SEO holiday parties) as needed
Develop and implement communications, customer service, and knowledge management initiatives across the P&C team
Engage in cross-training to provide thought partnership and back-up to People & Culture sub-teams (e.g., talent acquisition, total rewards, talent management)
Support VP, People & Culture on monthly budget reconciliation
Lead special projects or taskforces in support of People & Culture team priorities
Oversee optimization of HR systems (e.g., Paylocity HRIS, Greenhouse ATS, Lattice, HR Acuity, Awardco, Zendesk), including identifying integration opportunities and troubleshooting issues
Assess existing and new HRIS features (e.g., headcount planning, self-service, position control) and lead change management for rollout
Lead management and execution of HR system enhancements, including project planning, requirements gathering, design, development, testing, documentation, risk assessment, user support, and training, in collaboration with IT and vendors
Stay abreast of emerging workforce technology trends and identify necessary HR tools/systems to meet organizational needs and increase automation/efficiency
Uphold data security standards for employee files, overseeing approval processes for HR data credentials and managing user permissions
Oversee effective file feed management and integration with HR systems and vendors
Partner with VP, People & Culture on people data and analytics to share insights supporting employee attraction, engagement, and retention

Skills

Key technologies and capabilities for this role

HR SystemsPeople OperationsHR AnalyticsWorkflow OptimizationSOP DevelopmentOnboardingTalent AcquisitionTotal RewardsTalent ManagementPeople DataHR AdministrationEmployee Engagement

Questions & Answers

Common questions about this position

What is the salary range for the Senior Manager, People Operations & Systems role?

The compensation range is $94,000 - $110,600.

Is this position remote or hybrid, and what are the location requirements?

The role is hybrid, requiring 3 days per week in the office. All candidates must be within commutable distance of SEO’s offices at 55 Exchange Place, New York, NY 10005, upon hire.

What key skills and experiences are required for this position?

The role requires expertise in HR systems like Paylocity, Greenhouse, Lattice, HR Acuity, Awardco, and Zendesk, along with skills in optimizing HR workflows, people analytics, process re-engineering, and team management.

What is the team structure for this role?

The position reports to the VP, People & Culture and involves managing People Operations team member(s), while collaborating closely with Talent Acquisition, Total Rewards, and Talent Management sub-teams.

What makes a strong candidate for this Senior Manager role?

Strong candidates will have experience optimizing HR systems and workflows, managing teams, delivering people analytics, and supporting talent initiatives in a mission-driven organization.

SEO (Sponsors for Educational Opportunity)

Provides education programs for underserved communities

About SEO (Sponsors for Educational Opportunity)

SEO offers a range of programs aimed at closing the academic and career opportunity gap for underserved communities, including an 8-year academic program for public high school students and industry-wide programs providing education and mentorship opportunities. The company's initiatives also support future lawyers in excelling in their careers and provide ongoing development for alumni, focusing on making connections, professional/personal development, and civic engagement.

55 Exchange Pl, New York, NY 10005, USAHeadquarters

1963Year Founded

$10.8MTotal Funding

GRANTCompany Stage

Consulting, Social Impact, Financial Services, EducationIndustries

1,001-5,000Employees