Senior Manager, ORM Advisory at Capital One

Toronto, Ontario, Canada

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Bachelor’s Degree
  • 10+ years of experience working in a regulated financial services organization, with solid knowledge of retail banking/credit card operations (shared services/channels and Corporate Functions)
  • 10+ years of risk management and/or compliance experience
  • 10+ years of experience working in a complex operational environment
  • Knowledge of Canadian operational risk regulations (e.g., OSFI Guideline E-21)

Responsibilities

  • Provide advice and challenge to the first line’s risk-taking and risk assessment activities (e.g. risk and control self-assessments, process level assessments, product risk assessments, new products/initiatives governance process) based on analysis of the business risk profile, control environment, and internal / external events
  • Consult with Canada Card partners on projects, new initiatives, business objectives, processes, risk events, controls, and monitoring
  • Evaluate the Canada Card business’ operational risk profile and prepare periodic internal risk reports including the Divisional Operational Risk Reporting, Canada risk profile, etc
  • Work across the multiple operational risk programs and understand how they impact Canada Card
  • Influence and collaborate with leaders within Canada Card, ORM, Compliance, Third Party Risk Management, Technology Risk Management, Enterprise Data Management on key operational risks and actions needed
  • Working with first and second Line stakeholders to lead initial operational risk impact assessments driven by regulatory changes
  • Develop risk analysis, perform deep dive investigations, drive specific risk initiatives, and present to Canada senior management as necessary
  • Ensure that operational risk activities in Canada Card are aligned with enterprise program requirements and local regulatory expectations
  • Support the business in the development of strong controls and a highly effective control environment

Skills

Operational Risk Management
Risk Advisory
Business Continuity Management
Scenario Analysis
Risk Reporting
Risk Testing
Third Party Risk Management
Cyber Risk Management
Technology Risk Management
Data Management
Regulatory Compliance

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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