Senior Manager, Learning and Development at Walmart

Bentonville, Arkansas, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Technology, AdvertisingIndustries

Requirements

  • Hands-on instructional design and facilitation expertise
  • Strategic program leadership skills
  • Ability to analyze capability gaps and architect learning paths
  • Proficiency in developing content across multiple modalities (ILT, vILT, e-learning, microlearning, blended)
  • Knowledge of adult learning principles, cognitive science, and UX design
  • Expertise with authoring and creative tools (Articulate Rise/Storyline, Adobe Captivate, Camtasia, Vyond, PowerPoint, Adobe Creative Suite)
  • Experience facilitating onboarding, leadership workshops, and skill-based training
  • Coaching skills for SMEs and facilitators
  • Ability to define KPIs, implement evaluation frameworks (Kirkpatrick/Phillips ROI), and measure business impact

Responsibilities

  • Develop and execute a comprehensive associate learning strategy aligned with business priorities, talent goals, and performance metrics
  • Act as a player/coach, managing a small team of instructional designers and facilitators while leading design, development, and delivery of key initiatives
  • Conduct ongoing analysis of associate performance and skill gaps to identify opportunities for career development, leadership growth, and operational improvement
  • Serve as a trusted learning advisor to People and Business leaders
  • Lead strategic needs analysis sessions with stakeholders, HR, and functional leaders
  • Facilitate discussions with SMEs to extract knowledge and translate into learning objectives
  • Design end-to-end learning paths (onboarding through leadership readiness) that are modular, measurable, and aligned to career progression
  • Build tiered curricula (101/201/301) for foundational, intermediate, and advanced skills
  • Create and deliver learning programs across multiple modalities
  • Develop visually engaging learning materials using specified tools
  • Facilitate key programs such as onboarding, leadership workshops, and skill-based training
  • Coach SMEs and facilitators on best practices
  • Lead design and execution of Onboarding 2.0
  • Build and manage “everboarding” programs for ongoing, personalized learning
  • Partner with HR and business leaders to design leadership development programs
  • Define learning KPIs tied to performance outcomes (time-to-proficiency, retention, productivity, promotion readiness)
  • Implement evaluation frameworks to measure learning effectiveness and business impact

Skills

Key technologies and capabilities for this role

Instructional DesignFacilitationLearning StrategyNeeds AnalysisProgram ManagementLeadership DevelopmentOnboardingTalent DevelopmentPerformance AnalysisStakeholder Management

Questions & Answers

Common questions about this position

What is the reporting structure for this role?

This role reports to the Director of Learning & Development.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key skills and expertise are required for this role?

The role requires expertise in instructional design, facilitation, needs analysis, adult learning principles, cognitive science, UX principles, and proficiency with tools like Articulate Rise/Storyline, Adobe Captivate, Camtasia, Vyond, PowerPoint, and Adobe Creative Suite.

What makes a strong candidate for this Senior Manager role?

A strong candidate is a strategic player/coach leader with experience driving associate capability, career growth, and performance readiness, skilled in analyzing gaps, designing scalable learning paths, and delivering multi-modality programs while managing a small team.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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