[Remote] Senior Learning Design Professional at Humana

San Antonio, Texas, United States

Humana Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, EducationIndustries

Requirements

  • Bachelor's degree
  • 5 or more years of design and development experience
  • Experience with one or more of the following learning software: Storyline, Camtasia, Articulate 360, and/or Vyond
  • Prior experience leading projects
  • Prior experience consulting with the customer
  • Prior experience determining the appropriate learning intervention
  • Prior experience determining appropriate delivery methodology
  • Prior experience evaluating effectiveness of the learning content
  • Preferred Qualifications
  • Master's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field
  • Proven ability to deliver engaging presentations and lead group training sessions
  • Work experience in a health care and/or Insurance setting

Responsibilities

  • Uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap
  • Analyzes content, organizes content, designs and develops solutions, and writes storyboards, scripts, performance support, mobile learning, and manuals
  • Analyzes learning needs and partners with subject matter experts to gather input for course content
  • Writes effective learning objectives and coordinates performance assessments to measure training effectiveness
  • Ensures course materials are current and relevant to training needs
  • Tracks and analyzes the training programs’ effectiveness by examining learners’ satisfaction levels, proficiency testing, and job performance improvement
  • Regularly uses new technology and concepts
  • Provides instruction and guidance to Facilitators
  • Knows how to use social media and collaborative tools to facilitate learning
  • Plans, organizes, and develops training curriculum, materials, job performance aids, and programs to meet specific training needs
  • Uses consultative skills to complete projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant
  • Begins to influence department’s strategy
  • Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction
  • Exercises considerable latitude in determining objectives and approaches to assignments

Skills

Instructional Design
Cognitive Psychology
Adult Learning Theory
Storyboarding
Script Writing
Performance Support
Mobile Learning
Learning Objectives
Performance Assessments
Needs Analysis
Social Media
Collaborative Tools

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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