Senior Manager, HR Service Delivery (Europe) at Atlas Energy Solutions

United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources, Employer of Record, Global Talent ManagementIndustries

Requirements

(Not explicitly listed in the job description)

Responsibilities

Act as the primary point of contact for European HR teams on HR operational topics, providing excellent service and effective communication via calls, emails, chat, and other channels
Represent HR Service Delivery (HRSD) in client and internal meetings, from kick-off calls through to technology deployment, ensuring clear alignment and seamless execution
Oversee and ensure delivery of HR operational processes across the region, supporting local teams in prioritizing deliverables based on business needs
Drive productivity, efficiency, and scalability in the HRSD model, leveraging automation, analytics, and new internal functions to optimize service
Collaborate with leadership, Business Process Improvement (BPI), and commercial teams to identify and evaluate opportunities to leverage scale and improve service delivery
Ensure HRSD processes comply with organizational standards, client requirements, and regulatory obligations
Effectively manage operational risks by ensuring strong controls, conducting regular testing, and implementing corrective action plans
Serve as the initial escalation point for customer complaints, ensuring issues are managed fairly, resolved effectively, and that post-incident reviews are conducted to prevent recurrence
Ensure service delivery is employee- and client-centric, driving initiatives that improve satisfaction and engagement at every touchpoint
Support escalations and complex case resolution while ensuring fair, timely, and effective outcomes
Lead, develop, and engage the HR Service Delivery team within the region, fostering accountability and driving a culture of high performance and continuous improvement
Ensure team members are empowered, supported, and aligned with delivering best-in-class HR services to clients and employees
Identify opportunities for process improvement, automation, and innovation within HR service delivery
Champion and lead change initiatives to improve operational efficiency, employee experience, and client satisfaction
Partner with global services teams to align regional practices with global standards and drive consistency
Act as a strategic partner to clients and internal stakeholders, ensuring HRSD initiatives align with broader business and HR objectives
Partner closely to co-create and drive HRSD best practices, fostering a culture of strategic alignment, innovation, and cross-functional collaboration
Build strong relations

Skills

HR Service Delivery

Client Relationship Management

HR Operations

Service Delivery

Automation

Analytics

Stakeholder Management

Communication

Project Management

European HR Compliance

Atlas Energy Solutions

Provides proppant and logistics services

About Atlas Energy Solutions

Atlas Energy Solutions provides proppant and logistics services to oil and gas companies in the Permian Basin, which is a major oil and natural gas production area in North America. The company operates facilities in Kermit and Monahans, Texas, ensuring a reliable supply of high-quality proppant, a material essential for hydraulic fracturing. They also utilize trucking assets and are developing the Dune Express to improve logistics efficiency. What sets Atlas Energy Solutions apart from competitors is their focus on enhancing operational efficiency and reliability for their clients through strategic logistics and high-quality products. The company's goal is to support the extraction and production processes of oil and gas companies, helping them operate smoothly and effectively.

Austin, TexasHeadquarters

2017Year Founded

$204.4MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, EnergyIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Risks

Acquisition of Hi-Crush Inc. may lead to integration challenges.

New CFO Blake McCarthy could result in strategic shifts misaligned with objectives.

Significant investments may pressure short-term financial performance, affecting long-term goals.

Differentiation

Atlas Energy Solutions offers high-quality frac sand with high crush strength.

The company operates strategically located facilities in Kermit and Monahans, Texas.

Atlas Energy Solutions plans the Dune Express to enhance logistics efficiency.

Upsides

Increased demand for frac sand due to rising hydraulic fracturing in the Permian Basin.

Growing interest in sustainable logistics aligns with Atlas's Dune Express project.

Technological advancements in proppant materials may boost demand for Atlas's products.

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