Senior Manager, Global Security Operations Center at DraftKings

Nashua, New Hampshire, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, CasinoIndustries

Requirements

Experience leading 24/7 surveillance or security operations in regulated environments (casino, gaming, or government)
Proficiency with surveillance systems and knowledge of relevant laws and regulations
7+ years in security/surveillance, including 3–5+ years managing teams
Strong communication, documentation, and leadership skills
Certifications (CPP, PSP, PCI, CFE, etc.) are a plus
Willingness to travel and meet all licensing/background check requirements

Responsibilities

Lead and evolve surveillance and GSOC strategy to protect people, assets, and infrastructure
Own operational performance, compliance, and regulatory readiness across tribal, state, and federal jurisdictions
Manage and develop a team of 20–30 professionals, fostering a culture of accountability and continuous improvement
Direct emergency response protocols, serving as Incident Commander when needed
Oversee surveillance technologies (VMS, access control, alarms) and ensure staff are trained in observation, documentation, and reporting
Lead investigations and coordinate with Legal, Compliance, and law enforcement when necessary
Collaborate across departments to anticipate risk, enforce SOPs, and drive operational excellence
Own the roadmap for future technology, staffing, and process enhancements

Skills

Key technologies and capabilities for this role

Surveillance SystemsVideo Management Systems (VMS)Access ControlAlarmsIncident CommandRegulatory ComplianceInvestigationsTeam LeadershipEmergency ResponseSOP EnforcementCompliance Management

Questions & Answers

Common questions about this position

What is the salary range for the Senior Manager, Global Security Operations Center role?

The US base salary range for this full-time position is 146,900.00 USD - 183,600.00 USD, plus bonus, equity, and benefits as applicable.

Is this a remote position, or is there a location requirement?

This information is not specified in the job description. The company is headquartered in Boston, and ranges reflect pay across all US locations.

What experience and skills are required for this role?

Candidates need experience leading 24/7 surveillance or security operations in regulated environments like casino, gaming, or government, proficiency with surveillance systems, 7+ years in security/surveillance with 3–5+ years managing teams, and strong communication, documentation, and leadership skills.

What is the team size and structure for this position?

The role involves managing and developing a team of 20–30 professionals, fostering a culture of accountability and continuous improvement.

What makes a strong candidate for this Senior Manager role?

A strong candidate has experience leading security operations in regulated gaming environments, team management experience, proficiency in surveillance technologies, and relevant certifications like CPP, PSP, PCI, or CFE, plus willingness to travel and meet licensing requirements.

DraftKings

Online platform for fantasy sports and betting

About DraftKings

DraftKings operates in the online gaming and entertainment industry, focusing on daily fantasy sports, sports betting, and online casino games. Users can engage in daily fantasy sports contests for cash prizes, place bets on various sports events, and play casino games like slots, blackjack, roulette, and poker. The platform also includes a marketplace for digital collectibles, allowing users to buy, sell, and trade NFTs of celebrities. DraftKings ensures compliance with gaming regulations, providing a secure environment for its users. Unlike many competitors, DraftKings offers a diverse range of gaming options and revenue streams, attracting a wide audience of sports fans, gamblers, and digital collectors. The company's goal is to create a comprehensive and safe platform for users to enjoy various gaming activities and digital asset trading.

Boston, MassachusettsHeadquarters

2012Year Founded

$911.4MTotal Funding

IPOCompany Stage

Crypto & Web3, GamingIndustries

1,001-5,000Employees

Benefits

Performance Bonus

Company Equity

Risks

Class action lawsuit for alleged unlawful account termination could damage reputation.

Accusations of collusion with FanDuel may lead to antitrust investigations.

Sportsbook+ in New York may face regulatory scrutiny over its subscription model.

Differentiation

DraftKings offers a unique combination of fantasy sports, sports betting, and online casino games.

The company has ventured into the NFT market, expanding its digital collectibles offerings.

DraftKings ensures a secure gaming environment through compliance with gaming authorities.

Upsides

Partnership with Delta Air Lines could open new revenue streams through in-flight gaming.

Launch of Sportsbook+ in New York offers enhanced odds, attracting more subscribers.

Entry into the NFT market taps into the growing digital collectibles trend.

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