Senior Manager, D2C Campaign Management (Interscope Urban) at Universal Music Group

Santa Monica, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Music, Entertainment, MerchandisingIndustries

Requirements

3-5+ years of relevant experience working in Label Marketing, eCommerce/D2C or related fields
Must be available to work nights and weekends, especially during priority releases, and maintain a high level of responsiveness with artist and partner teams via text, phone, email, chat, etc
Passion for and strong knowledge of Interscope’s urban artist roster
Strong attention to detail
Ability to stay calm and collected under pressure, and to be accountable for meeting deadlines
Self-accountability to follow-through with proper consistent updates to stakeholders
Excellent computer skills, including Microsoft Office, Excel, PowerPoint, and Google docs
Experience with Monda (incomplete in JD, assumed relevant tool)
Highly organized, detail-oriented, and have excellent communication & collaboration skills

Responsibilities

Lead campaign & program management across eCommerce campaigns, ensuring all US & global teams are appropriately integrated & executing to plan
Support the Account/Label lead to drive end-to-end D2C campaign execution across teams, working closely with teammates across creative, store management, site merchandising, production, operations, and fan services to keep all deliverables on track
Ensure calendar & campaign plans are updated daily / as plan details change across core planning tools (planning board, product setup sheets, etc.)
Manage all timelines & milestones across campaigns, ensuring all internal & external partners are briefed appropriately and stay on track
Ensure all central stakeholders have clear direction & details needed in order to deliver on their role responsibilities for each store / campaign
Coordinate global D2C launches, liaising between US & International teams
Ensure the cross-functional team operates efficiently in tight unison, so we deliver the highest service level to the label and their artists
Foster a positive, collaborative, and trusting environment of mutual respect and support across internal FH partners supporting Interscope’s business
Work across Interscope, Famehouse, Bravado and other internal teams to facilitate collaboration between appropriate stakeholders across programs, ensuring teams are briefed and integrated appropriately from planning through to execution and fulfillment
Report back to Interscope, Famehouse, and artist teams on progress against campaign milestones & deliverables, outstanding items needed, store performance, etc
Ensure relevant individual team members are pulled directly into conversations when appropriate
Liaise with Finance teams across eCommerce programs, including managing campaign P&Ls
Ensure eCommerce program compliance with UMG and eCommerce policies

Skills

Key technologies and capabilities for this role

D2CCampaign ManagementProgram ManagementeCommerceProject CoordinationTimeline ManagementCross-Functional CollaborationCommunicationStore ManagementSite Merchandising

Questions & Answers

Common questions about this position

Is this position remote or office-based?

The role is based out of the label’s Santa Monica office.

What skills are required for this Senior Manager role?

Candidates must be highly organized, detail-oriented, and have excellent communication and collaboration skills.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like for this role?

The role involves working in a cross-functional team of D2C experts and fostering a positive, collaborative, and trusting environment of mutual respect and support.

What makes a strong candidate for this D2C Campaign Manager position?

Strong candidates are highly organized, detail-oriented, with excellent communication and collaboration skills, and experience leading campaign management across eCommerce teams.

Universal Music Group

Global music recording, publishing, and distribution

About Universal Music Group

Universal Music Group (UMG) operates as a major player in the global music industry, engaging in recording, publishing, and distribution across over 60 countries. The company works with a wide range of clients, from famous artists like Elton John and Taylor Swift to new and independent musicians. UMG's operations include selling physical and digital music, streaming services, licensing music for various media, and organizing live performances. The company signs artists to contracts, produces their music, and manages their publishing rights, while also offering marketing and promotional services to help artists expand their reach. UMG generates revenue through multiple channels, including music sales, streaming subscriptions, licensing fees, live performances, and merchandise. This diverse approach allows UMG to maintain its leadership position in the music market by providing comprehensive support to artists and capitalizing on various revenue opportunities.

Santa Monica, CaliforniaHeadquarters

1934Year Founded

$3,890.9MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Salary

401k

Flexible PTO

Medical, dental, visiion insurance

Student Loan Repayment Assistance & Tuition Reimbursement

Well-Being Allowance

Risks

Legal battle with Drake over 'pay-for-play' could harm UMG's reputation.

Downtown Music acquisition may face regulatory scrutiny, delaying expansion plans.

AI partnership with Amazon may not fully address evolving AI content challenges.

Differentiation

UMG leads the music industry with a diverse global presence in 60+ countries.

UMG's artist-centric streaming model enhances engagement and revenue for musicians.

UMG's strategic partnerships, like with Amazon, bolster innovation and content protection.

Upsides

UMG's acquisition of Downtown Music boosts its independent music sector presence.

Partnership with KLAY Vision positions UMG as a leader in AI-driven music innovation.

Collaboration with WPP enhances UMG's marketing capabilities and global reach.

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