Senior Manager - Community

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial TechnologyIndustries

Requirements

Candidates should possess over 8 years of experience in community or ecosystem marketing, with at least 2 years of team management experience. A proven track record of leading successful community programs at a high-growth company, preferably targeting founders or small business owners, is essential. Fluency in founder/startup culture, strategic thinking capabilities, experience with cross-functional initiatives and senior stakeholder collaboration, passion for building community as a long-term asset, familiarity with influencer/creator ecosystems, a strong understanding of content marketing and distribution models, and existing relationships within startup and founder communities are required.

Responsibilities

The Senior Manager of Community will own and evolve the company's community strategy to increase reach and awareness, leading and mentoring a team of community and program managers. This role involves setting direction for engagement on external community forums, developing scalable programs to turn community members into brand advocates, and fostering partnerships with important communities. Responsibilities also include building the playbook for community-driven content and event distribution, synthesizing community insights to inform product and marketing roadmaps, designing scalable infrastructure and operational processes, and measuring the impact of community strategies against company goals.

Skills

Community Strategy

Team Leadership

Brand Advocacy

Content Strategy

Event Management

Program Development

Founder Ecosystems

Relationship Building

Communication

Mercury

Banking services for startups and founders

About Mercury

Mercury provides banking services specifically designed for startups, regardless of their size or stage of development. Their offerings include free checking and savings accounts, debit and credit cards, and options for domestic and international wire transfers, as well as treasury and venture debt services. The platform is user-friendly, allowing founders to manage their finances with ease. What sets Mercury apart from traditional banks is its focus on the startup community, offering programs that connect founders with valuable resources and advice to help them succeed. The goal of Mercury is to empower startups by providing them with the financial tools and support they need to grow and thrive.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$146.8MTotal Funding

DEBTCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees