Senior Lifecycle & Marketing Operations Manager at Provi

Chicago, Illinois, United States

Provi Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Marketplace, Wholesale AlcoholIndustries

Requirements

  • 3-5 years of Lifecycle Marketing Expertise
  • Proven experience designing and optimizing multi-stage lifecycle programs (onboarding, retention, reactivation, win-back) with a deep understanding of segmentation, personalization, and behavioral triggers
  • Operational Excellence: Strong background in marketing operations, including process development, workflow automation, and campaign execution
  • Technical Proficiency: Hands-on expertise with marketing automation and CRM platforms (especially HubSpot) and reporting/analytics solutions
  • Analytical Mindset: Data-driven approach to measuring, analyzing, and optimizing marketing performance
  • Channel Mastery: Advanced knowledge of email marketing, including deliverability, segmentation, and content strategy
  • Strategic Communication: Exceptional written and verbal communication skills
  • Adaptability & Growth Orientation: Comfort with ambiguity and change

Responsibilities

  • Architect and manage always-on lifecycle marketing programs
  • Serve as the operational backbone for all GTM launches
  • Drive acquisition and conversion optimization
  • Oversee the creation, delivery, and optimization of lifecycle email communications
  • Own the marketing technology stack, including HubSpot CRM, marketing automation platforms, consent management, and integrations with analytics and reporting tools
  • Develop and maintain workflows, manage audience segmentation, and ensure compliance with privacy regulations
  • Establish and track KPIs tied to business outcomes
  • Analyze campaign performance, generate actionable insights, and iterate on programs to maximize ROI
  • Partner closely with product, publishing, sales, and customer success teams to share insights and coordinate multi-channel campaigns
  • Facilitate feedback loops to continuously improve lifecycle touchpoints

Skills

Lifecycle Marketing
Marketing Operations
GTM Execution
Segmentation
Personalization
Automation
Email Marketing
Campaign Management
Data-Driven
Process Development

Provi

Digital marketplace for wholesale alcohol ordering

About Provi

Provi.com is a digital marketplace that simplifies ordering wholesale alcohol for bars, restaurants, and retailers. It provides a single platform where users can shop, discover, and pay for products, streamlining the supply chain with a reliable database of distributor portfolios. Clients can easily submit orders and communicate with sales representatives, while also exploring a database of over 750,000 drinks. Provi aims to enhance efficiency in the beverage alcohol market by consolidating various functions into one user-friendly platform.

Chicago, IllinoisHeadquarters
2016Year Founded
$121.5MTotal Funding
SERIES_CCompany Stage
Food & Agriculture, Consumer GoodsIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Unlimited Paid Time Off
Long/Short Term Disability
Employee Assistance Program
Paid Holidays

Risks

Increased competition from digital marketplaces could erode Provi's market share.
Integration challenges with SevenFifty may lead to operational inefficiencies.
Changes in state alcohol distribution laws could impact Provi's operations.

Differentiation

Provi simplifies wholesale alcohol ordering by connecting buyers, distributors, and suppliers.
Provi offers a unified platform for ordering, selling, and promoting wholesale alcohol.
Provi's platform includes a trusted database of over 750,000 drinks for product discovery.

Upsides

Provi's partnership with SevenFifty enhances its industry insights and market reach.
The rise of virtual tastings offers Provi opportunities to increase user engagement.
Provi's expansion of state partnerships strengthens its support of the three-tier system.

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