Senior Manager, Growth Operations
Pearl HealthSalary not specified
- Full Time
- Senior (5 to 8 years)
$140,000 – $200,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
InternshipJob Type
UnknownVisa
Legal Technology, Software ConsultingIndustries
Requirements
Candidates should possess 5 or more years of professional service or consulting experience, demonstrating a strong understanding of implementation methodologies and customer engagement. A Bachelor’s degree is preferred, although relevant experience may be considered. Familiarity with contract lifecycle management principles and a proactive approach to problem-solving are also desired.
Responsibilities
As a Senior Legal Engineer, you will lead 5-15 customer implementations simultaneously, collaborating with team members to ensure successful project delivery and on-time completion. You will apply best practices to advise customers on contract management, leverage product expertise to build and enable customer systems, and proactively identify opportunities for process improvement. Additionally, you will lead challenging conversations, serve as the ‘Voice of Customer,’ and respond to escalations while staying current with product releases and providing feedback to the Product team.
Skills
Contract Lifecycle Management
Implementation Methodologies
Customer Engagement
Problem-Solving
Contract Management
Product Expertise
Process Improvement
Customer Communication
Escalation Management
Ironclad
Digital platform for automating contract management
About Ironclad
Ironclad is a digital contracting platform that simplifies and automates the entire contract lifecycle for legal teams in large enterprises and fast-growing companies. The platform allows users to create, automate, and track contracts in a straightforward manner, making it easier for legal departments to handle high-volume contracts efficiently. Unlike traditional contract management systems, Ironclad's user-friendly interface reduces complexity and enhances collaboration within legal teams, enabling them to focus on business growth. The company operates on a subscription-based model, offering various tiers that cater to different business needs, ensuring a steady income stream while providing ongoing support and updates. Ironclad's goal is to transform contract management by streamlining processes and improving connectivity within legal departments.
Key Metrics
San Francisco, CaliforniaHeadquarters
2014Year Founded
$325MTotal Funding
SERIES_ECompany Stage
Enterprise Software, LegalIndustries
501-1,000Employees