Senior Learning Designer - IT Associate Skilling at Humana

Louisville, Kentucky, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Information TechnologyIndustries

Requirements

Partners with IT leaders and associates to identify and address performance and knowledge gaps through strategic learning solutions
Designs, delivers, and scales impactful learning experiences using performance consulting, adult learning theory, and instructional design best practices
Develops content and collaborates with subject matter experts (SMEs) and stakeholders at all levels, including executives
Influences departmental strategy and makes decisions on moderately complex to complex issues without direction
Exercises considerable latitude in determining objectives and approaches to assignments
Designs and develops engaging, learner-centered experiences, including storyboards, scripts, performance support tools, mobile learning, and manuals
Analyzes learning needs, writes effective learning objectives, and coordinates performance assessments
Ensures course materials are current and relevant
Tracks and analyzes training effectiveness via learner satisfaction, proficiency testing, and job performance improvement
Provides instruction and guidance to Facilitators
Selects and uses appropriate learning technologies (e.g., Articulate, Vyond, Cornerstone on Demand) and collaborative tools
Comfortable leveraging AI to drive work outcomes
Facilitates live and virtual sessions as needed
Independently conducts all learning activities from needs analysis to design, development, and delivery
Designs, plans, and delivers/facilitates training on topics like Cloud and other IT skills

Responsibilities

Partners with Associate Director to develop, refine, and prioritize the skilling roadmap, aligning with IT needs
Reports progress to upward management and all non-Executive stakeholders
Manages the Intake process to capture and report on learning team requests (e.g., course development, LMS updates)
Provides LMS support for the team and, as availability allows, the rest of IT
Supports the Associate Director in all reporting on learning requests
Manages learning tool license administration for prudent allocation across IT
Applies a consulting mindset to build solution-focused partnerships with stakeholders and SMEs

Skills

Key technologies and capabilities for this role

Instructional DesignAdult Learning TheoryPerformance ConsultingLearning ObjectivesStoryboardsScriptsPerformance Support ToolsMobile LearningTraining EvaluationStakeholder CollaborationSME CollaborationLearner Assessment

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time role.

Is remote work allowed for this role?

This information is not specified in the job description.

What key skills are required for the Senior Learning Designer role?

Required skills include instructional design best practices, performance consulting, adult learning theory, experience with learning technologies like Articulate, Vyond, and Cornerstone on Demand, and comfort leveraging AI.

What is the company culture like for this position?

The role involves partnering with IT leaders and associates in a caring community focused on putting health first, collaborating with stakeholders from executives to associates, and influencing departmental strategy.

What makes a strong candidate for this Senior Learning Designer position?

Strong candidates demonstrate the ability to work independently without direction, exercise latitude in determining objectives, make decisions on complex issues, and apply a consulting mindset to partner with stakeholders.

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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