Senior IT Systems Engineer at NexHealth

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

5+ years of experience administering enterprise IT systems and SaaS applications
Strong knowledge of IAM (Identity and Access Management), MDM (Mobile Device Management), Mac OS, and device lifecycle management best practices
Ability to automate and streamline workflows
Strong problem-solving and documentation skills
Detail-oriented with a focus on continuous process improvement

Responsibilities

Develop and maintain scalable and automated IAM (Identity and Access Management) systems with self-service capabilities
Automate and manage employee onboarding and offboarding workflows for seamless access provisioning and de-provisioning
Oversee network, device lifecycle management, and Audio Visual (AV) conferencing solutions
Implement proactive monitoring of IT systems for optimal performance and security
Drive corporate security initiatives, including deploying Zero Trust Access and managing EDR (Endpoint Detection and Response)
Support compliance efforts by providing evidence and documentation from an IT perspective

Skills

Key technologies and capabilities for this role

IAMMDMmacOSDevice Lifecycle ManagementAutomationOnboarding WorkflowsOffboarding WorkflowsNetwork ManagementAV ConferencingIT MonitoringCorporate Security

Questions & Answers

Common questions about this position

What is the salary for the Senior IT Systems Engineer position?

This information is not specified in the job description.

Is this a remote or hybrid role, and where is it located?

The position is hybrid, with the company headquartered in San Francisco, CA, and Draper, UT.

What skills and experience are required for this role?

Candidates need 5+ years of experience administering enterprise IT systems and SaaS applications, strong knowledge of IAM, MDM, Mac OS, and device lifecycle management, plus skills in workflow automation, problem-solving, documentation, and process improvement.

What are NexHealth's company values?

NexHealth's values include solving the customer’s problems, doing the things others are not willing to do, taking ownership, saying what’s on your mind with positive intent, and defaulting to trust.

What makes a strong candidate for this Senior IT Systems Engineer role?

A strong candidate will have 5+ years administering enterprise IT and SaaS apps, expertise in IAM, MDM, Mac OS, and device management, plus proven abilities in automation, problem-solving, documentation, and driving process improvements.

NexHealth

Healthcare technology platform for patient engagement

About NexHealth

NexHealth enhances the patient experience in healthcare by providing a digital platform for healthcare providers, including dental and medical practices. Their software integrates patient communication, scheduling, and billing into one comprehensive system. The platform includes features like online scheduling, automated reminders, digital forms, and online bill payment, which help practices operate more efficiently and improve patient satisfaction. Unlike many competitors, NexHealth offers its services on a subscription basis, allowing practices to access their tools without large upfront costs. The company's goal is to support healthcare providers in modernizing their operations and improving patient engagement, especially in response to challenges like the COVID-19 pandemic.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$172.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Competitive salary

Equity

Medical, dental & vision

Unlimited PTO

Risks

Increased competition from Tendo Systems could threaten NexHealth's market share.

NexHealth's reliance on its current API may become a limitation against advanced competitors.

The $125M Series C funding increases pressure for rapid growth, risking operational challenges.

Differentiation

NexHealth offers a comprehensive platform integrating patient communication, scheduling, and billing.

The company provides a standardized API connecting patients, doctors, and healthcare developers.

NexHealth's SaaS model allows healthcare providers to access tools without significant upfront investment.

Upsides

NexHealth raised $125M in Series C funding, boosting its growth and innovation potential.

Integration with telehealth platforms can enhance patient engagement and expand service offerings.

AI-powered patient insights can improve outcomes and operational efficiency for healthcare providers.

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