Senior IT Manager (Boston) at Lendbuzz

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

FinTechIndustries

Requirements

Minimum of 8 years of experience in IT management, with at least 3 years in a leadership role
Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred
Proven ownership of identity & endpoint management, SaaS administration, corporate networking, and ITSM at scale
4+ years of experience managing and deploying configurations ownership of 100+ macOS endpoints using JAMF or similar MDM tools
4+ years of Experience managing/orchestrating IT help desk teams via tools such as JIRA
Experience implementing ZTNA, SSO, SAML, RBAC-based authentication, and zero-touch onboarding
4+ years of experience implementing and managing SaaS services (e.g., Google Workspace, SSO platforms)
Experience managing networking infrastructure across distributed locations
Proven track record of developing and implementing IT strategies that drive business growth and innovation
Strong leadership and communication skills, with the ability to motivate teams and engage with senior stakeholders
Strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment

Responsibilities

Lead, mentor, and grow a high-performing IT team (help desk, sysadmins; onsite & remote)
Build the IT roadmap (12–18 months) aligned to business goals, security posture, support scale and enterprise readiness, and compliance needs
Own IT budget, vendor management, and license utilization
Run ITIL-aligned ITSM (incident, request, problem, change); maintain clear SLAs/OLAs and reporting
Oversee global onboarding/offboarding, joiners-movers-leavers automation, and asset lifecycle
Drive knowledge base, self-service, and automation to reduce MTTR and ticket volume
Own identity & access management (e.g., Okta/Azure AD), MFA/SSO policies, lifecycle/role mapping
Manage macOS/Windows endpoints via MDM (e.g., Kandji/Jamf, Intune) with baselines and zero-touch
Enforce device compliance, patching, EDR, disk encryption, and secure configurations
Govern SaaS portfolio (e.g., Google/Microsoft 365, Slack, Zoom, Atlassian, HRIS, CRM)
Implement access reviews, least-privilege policies, app hygiene, and data retention/backup strategies
Own corporate networking (LAN/WAN/Wi-Fi, SD-WAN, VPN/ZTNA), meeting rooms, and print services
Ensure reliable IT facilities for Boston HQ, Tel Aviv office and remote sites
Partner with Security on standards (SOC 2, SOX, GLBA, etc), audits, and evidence collection
Maintain IT controls: configuration management, change control, backups, DR testing, access reviews, and logging
Lead IT’s role in BCP/DR and incident response; manage vendor risk for IT suppliers

Skills

Key technologies and capabilities for this role

ITILITSMOktaAzure ADMFASSOMDMKandjiJamfIntunemacOSWindowsEDR

Questions & Answers

Common questions about this position

What experience is required for the Senior IT Manager role?

Candidates need a minimum of 8 years of experience in IT management, with at least 3 years in a leadership role, plus a Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).

Is this a remote position or does it require office work?

The role involves overseeing IT for Boston HQ, Tel Aviv office, and remote sites, with a team that includes both onsite and remote members, suggesting a hybrid arrangement.

What does the IT team structure look like?

The team consists of help desk and sysadmins, including both onsite and remote members, which the Senior IT Manager will lead, mentor, and grow.

What is the company culture like at Lendbuzz?

Lendbuzz values diversity, independent and critical thinking, and has built a culture around providing financial opportunity through innovative technologies for underserved borrowers.

What makes a strong candidate for this Senior IT Manager position?

A strong candidate has proven ownership of identity and endpoint management, experience with modern enterprise technologies like Okta/Azure AD, MDM tools, ITSM, and the ability to lead strategic IT planning and team empowerment.

Lendbuzz

Provides auto loans for international students

About Lendbuzz

Lendbuzz provides auto loans specifically designed for international students and professionals in the United States who may struggle to secure financing through traditional lenders. The company uses advanced data analytics and machine learning to evaluate the creditworthiness of borrowers, focusing on a wider range of financial and personal data rather than just credit scores. This approach allows Lendbuzz to cater to a niche market that is often overlooked by conventional financial institutions. Borrowers can apply for loans online, verify their information easily, and sign documents digitally, making the process user-friendly. Lendbuzz earns revenue by charging interest on loans and may also receive fees from car dealerships for facilitating the loan process. The goal of Lendbuzz is to make auto financing more accessible to those who typically face challenges in obtaining loans.

Boston, MassachusettsHeadquarters

2015Year Founded

$246.1MTotal Funding

LENDING_CAPITALCompany Stage

Automotive & Transportation, FintechIndustries

201-500Employees

Benefits

Dental & health insurance

401(k)

Company outings

Fitness center

Unlimited PTO

Stocked kitchen

Company issued hardware

Cool swag

Flexible working hours

Risks

Increased competition from similar fintech companies could erode Lendbuzz's market share.

Potential regulatory scrutiny on AI models may increase compliance costs.

Economic downturns could impact demand for auto loans, affecting Lendbuzz's revenue.

Differentiation

Lendbuzz uses AI to assess creditworthiness beyond traditional credit scores.

The company targets international students and immigrants, a niche underserved by traditional lenders.

Lendbuzz partners with auto dealerships to offer seamless financing solutions.

Upsides

Lendbuzz secured $100M from Japan's largest bank, enhancing its financial stability.

The U.S. auto loan market growth benefits Lendbuzz's specialized services.

Increased adoption of digital lending aligns with Lendbuzz's user-friendly application process.

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