[Remote] Senior IT Engineer at Arta Finance

Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTechIndustries

Requirements

5+ years of experience in IT Engineering or Support, ideally in a startup or fast-scaling environment
Proven success supporting remote and globally distributed teams across multiple time zones
Strong troubleshooting skills — from “my laptop won’t turn on” to advanced SSO and authentication issues
Mastery of core tools: Okta, Google Workspace, Slack, 1Password, Kandji, Intune, and Vanta
Deep understanding of security and compliance frameworks (SOC 2, PCI DSS, CIS, NIST)
Excellent written and verbal communication — especially in async channels like Slack and email
Empathy and patience that make every support interaction feel seen and valued
Comfortable with ambiguity, proactive in finding answers, and motivated by helping others succeed

Responsibilities

Deliver white-glove IT support to teammates across APAC, EMEA, and the Americas — from quick wins to complex troubleshooting
Own global SaaS administration across Okta, Google Workspace, Slack, and 1Password — managing access, integrations, and renewals for 450+ employees
Oversee device logistics and management for a distributed workforce — partnering with GroWrk, CDW, Kandji, and Intune to ensure seamless onboarding and offboarding
Strengthen our security and compliance posture by supporting SOC 2 Type 2, PCI DSS, and quarterly access reviews — while deploying and maintaining tools for EDR, DLP, and SIEM
Build IT automations and integrations that make our workflows smarter, faster, and easier
Contribute to infrastructure and project work, from migrations and tool rollouts to documenting scalable IT processes
Serve as a trusted partner to cross-functional teams, translating technical challenges into clear, human solutions

Skills

Okta

Google Workspace

Slack

1Password

GroWrk

CDW

Kandji

Intune

SOC 2

PCI DSS

EDR

DLP

SIEM

Arta Finance

Provides personalized investment strategies and services

About Arta Finance

Arta Finance provides tailored investment solutions for a variety of clients, including individual investors and institutional entities. The company focuses on creating personalized investment strategies that align with the specific financial and tax needs of its clients. Revenue is generated primarily through management fees for overseeing investment portfolios and transaction fees for executing trades. Arta Finance promotes a client-centric approach, encouraging clients to evaluate investment opportunities based on their own objectives and risk tolerance. While the company offers expert advice, it does not guarantee the success of its strategies, emphasizing the risks involved in investing. Additionally, it advises clients to consult tax professionals to consider tax implications before making investment decisions.

Mountain View, CaliforniaHeadquarters

2021Year Founded

$87.5MTotal Funding

SERIES_ACompany Stage

Financial ServicesIndustries

51-200Employees

Benefits

Health insurance

High deductible health plan available with HSA contribution

Complimentary one medical membership

20 weeks of parental leave

15 days PTO annually

National & company holidays

Risks

Increased competition from other AI-driven wealth management platforms could dilute market share.

Global expansion may expose Arta Finance to geopolitical risks and regulatory challenges.

Partnerships with large entities like Google Cloud may lead to dependency risks.

Differentiation

Arta Finance democratizes wealth management using AI, making it accessible to more people.

The company offers personalized investment strategies tailored to individual client needs.

Arta Finance partners with tech giants like Google Cloud to enhance platform scalability and security.

Upsides

AI-driven personalization in wealth management is gaining traction, benefiting Arta Finance.

The demand for digital wealth management platforms is projected to grow significantly by 2030.

Arta's global expansion, including Singapore, positions it as a leader in digital wealth management.

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