\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://empowerapp.mx/\">\u003Cu>México\u003C/u>\u003C/a> was Tilt’s first market outside the US. Launched in 2022, we’ve already helped thousands of customers access fair credit in moments of need — using alternative data and technology to serve those often overlooked by traditional lenders. We’re scaling rapidly and preparing to launch new products that will expand our reach and deepen our impact across the country.\u003C/p>\u003Cp style=\"min-height:1.5em\">We are seeking a Collections Strategy and Ops Manager to build a world-class collections function. This is a rare opportunity to take full ownership of collections strategy, risk segmentation, outreach channels, and analytics in a fast-growing, high- impact environment. If you’re looking for a foundational role where you can have massive impact scaling operations that expand financial inclusion, and a wide scope within a high performing team, this is the role for you.\u003C/p>\u003Cp style=\"min-height:1.5em\">The ideal candidate is a strategic thinker with deep expertise in collections, risk, and analytics. They will have the opportunity to shape the vision, design best-in-class collections strategies, and eventually grow a high-performing team. This individual should be excited about getting in the weeds and hands-on leading analyses. They will drive experimentation, optimize collections performance, and implement data-driven decision-making across all aspects of the function.\u003C/p>\u003Cp style=\"min-height:1.5em\">This is a remote role with a preference for individuals based in \u003Cstrong>México \u003C/strong>or in a similar time zone. Occasional travel will be required for company onsites and market visits (\u003Cstrong>minimum 4-6 times per year\u003C/strong>).\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">RESPONSIBILITIES\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Test and iterate rapidly on different collections strategies, testing new outreach techniques, incentives, and risk-based approaches.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Design and implement predictive collections scoring and automation, leveraging segmentation, data analytics, machine learning, and vendors to optimize recovery rates.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Develop and scale collections outreach models—across digital, automated, and agent-led channels—to maximize efficiency and performance.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Coordinate and manage relationships with external collection agencies to ensure aligned strategy, consistent performance, and compliance.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Build and lead a high-performing collections strategy and analytics team, ensuring best-in-class execution and continuous improvement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Work cross-functionally with Credit, Data Science, Product, Growth, and Operations teams to refine collections strategy, enhance underwriting insights, and drive innovation.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Own key collections KPIs, including delinquency rates, recovery efficiency, and overall portfolio performance, ensuring financial targets are met.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ensure compliance with all relevant regulatory requirements\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">QUALIFICATIONS\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">4+ years of experience in collections strategy, risk analytics, and credit risk management in financial services, preferably in consumer lending fintech.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proven expertise in data-driven collections strategies, risk segmentation, and model-driven outreach optimization. Deep familiarity with AI-driven collections scoring, automation, and optimization techniques is highly preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong technical skills—proficiency in SQL, Python, and analytics platforms.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Happy to be hands-on and in the weeds driving analysis themselves.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience working with cross-functional teams and managing complex initiatives in high-growth, fast-scaling environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strategic thinker with a strong execution mindset—able to translate high-level business objectives into clear, data-backed action plans.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Excellent verbal and written communication skills, ability to communicate to an executive audience.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience working with regulatory frameworks and compliance requirements in lending/collections is a plus.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/6dd4f9f0-4011-4f9f-8d2b-ef0878b41625",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},"Arta-Finance",[113],{"city":24,"region":24,"country":114},"Mexico","2025-09-26T07:20:40.993Z",2,"Candidates should have 4+ years of experience in collections strategy, risk analytics, and credit risk management within financial services, preferably in consumer lending fintech. Proven expertise in data-driven collections strategies, risk segmentation, and model-driven outreach optimization is required, along with strong technical skills in SQL and Python. Familiarity with AI-driven collections scoring and automation is highly preferred, and candidates should be comfortable working hands-on with data analysis and managing complex initiatives in fast-scaling environments.","The Collections Strategy and Ops Manager will test and iterate on collections strategies, including outreach techniques and incentives. They will design and implement predictive collections scoring and automation, leveraging segmentation and data analytics to optimize recovery rates. Responsibilities include developing and scaling collections outreach models across various channels, managing relationships with external collection agencies, and building a high-performing collections strategy and analytics team. The role involves working cross-functionally with other teams to refine strategy and enhance insights, owning key collections KPIs, and ensuring compliance with regulatory requirements.",1,{"employment":121,"compensation":126,"experience":127,"visaSponsorship":133,"location":134,"skills":135,"industries":146},{"type":122},{"id":123,"name":124,"description":125},"7b45c8cf-5aad-4473-9b42-e655134195c8","Full Time","Commit to a standard 40-hour workweek, usually with full benefits.",{"minAnnualSalary":24,"maxAnnualSalary":24,"currency":24,"details":24},{"experienceLevels":128},[129],{"id":130,"name":131,"description":132},"de6fc08d-b7f4-4514-8560-7f69a3611e1e","Expert & Leadership (9+ years)","Leverage deep expertise and lead strategic initiatives.",{"type":11},{"type":11},[136,137,138,139,140,141,142,143,144,145],"Collections Strategy","Risk Segmentation","Outreach Channels","Analytics","Machine Learning","Credit Models","Data Analysis","Experimentation","Performance Optimization","Data-Driven Decision-Making",[147,150,151],{"id":148,"name":149},"69bb7fb9-cfcd-4f6b-b605-3dc9549a2d69","Fintech",{"id":79,"name":78},{"id":152,"name":153},"00000000-0000-0000-0000-000000000000","Lending",{"id":155,"title":156,"alternativeTitles":157,"slug":173,"jobPostId":155,"description":174,"isReformated":20,"applyUrl":175,"company":81,"companyOption":176,"locations":177,"listingDate":179,"listingSite":116,"isRemote":20,"requirements":180,"responsibilities":181,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":182},"ffe69194-671d-4deb-a2ab-a26f4b71e612","Compliance Director",[158,159,160,161,162,163,164,165,166,167,168,169,170,171,172],"Financial Services Compliance Manager","Consumer Lending Compliance Lead","Regulatory Risk Director","Consumer Protection Compliance Officer","Senior Compliance Specialist (Financial Services)","Enterprise Risk and Compliance Director","Head of Consumer Compliance","Financial Regulatory Compliance Director","Compliance Program Manager (Financial Sector)","Risk Management Director (Consumer Lending)","Senior Manager, Regulatory Compliance","Director of Consumer Financial Protection","Compliance and Ethics Director (Financial Services)","Lead Compliance Strategist","Global Compliance Director (Financial Services)","compliance-director-ffe69194-671d-4deb-a2ab-a26f4b71e612","## About Tilt\nAt Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the next billion-dollar startups, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\n\n## The Opportunity: Compliance Director\nAs Tilt continues to scale and expand globally, we are hiring a seasoned compliance leader to work together with the Head of Compliance to set and implement the strategic direction of the company’s Compliance Program across its domestic and international entities and various products and business lines. You’ll own and manage various components of the Compliance Program and work cross functionally with teams such as Product, Credit, Marketing, Legal, and Support & Operations to expertly identify and mitigate compliance risk across the enterprise. You will manage relationships with key external parties, be a strong advocate for Tilt’s compliance-first mindset, and serve as a mentor and resource for other members of the Compliance team.\n\nThe ideal candidate has a deep background in the consumer lending industry and strong knowledge of related laws and regulations. Some experience building and scaling compliance programs globally is preferred, but not required. You will bring creativity, thoughtfulness, and a high degree of organization and diligence to the role. We’re hiring strategic thinkers, not box checkers - compliance professionals who are excited to dive into our products, learn our business, and expertly leverage technology to effectively and efficiently identify and manage risk.\n\nTilt is a remote-first company. We drive connectivity through regular company offsites. Travel for company offsites is expected at a minimum 2 times a year.\n\n## How You’ll Make an Impact\n- Provide consumer compliance subject matter expertise to internal stakeholders throughout the product lifecycle\n- Partner closely with Product, Support & Operations, Legal, Marketing, and Credit to evaluate and mitigate regulatory compliance risks across the enterprise, including supporting the company’s risk assessment processes\n- Support the ongoing maturation of Tilt’s change management processes by adopting appropriate technologies and systems to improve efficiencies and mitigate risk\n- Own key components of Tilt’s Compliance Program, which will be assigned based on skills, interests, and experience\n- Remain current on the domestic and international regulatory landscapes impacting Tilt’s business and monitor best practices and industry developments\n- Liaise with key external stakeholders, including bank partners, service providers, and regulatory bodies\n\n## Why You’re a Great Fit\n- **10+ years** of financial services regulatory risk and compliance experience, preferably in the consumer lending space\n- Demonstrable expertise in consumer protection regulations, including ECOA, TILA, TISA, FCRA, SCRA, MLA, GLBA, FDCPA, UDAAP, among others\n- Ability to build strong relationships across an organization, influence cross-functional teams, and motivate others within a fast-paced environment\n- Ability to communicate complex regulatory concepts clearly and concisely to non-compliance individuals\n- Demonstrated experience leveraging technology, designing efficient, effective systems and tools to identify, measure, and manage compliance risk\n- Excellent written and verbal communication skills\n- Bachelor’s degree required\n\n## Job Details\n- **Salary:** $180K - $220K\n- **Location Type:** Remote\n- **Employment Type:** FullTime\n\n## Our Interview Process\n- **Initial Recruiter Call:** A conversation to learn about your experience and what you're looking for in your next role.\n- **Hiring Manager Interview:** A deeper discussion about your background and the Compliance Director opportunity.\n- **Skills Panel:** Meet with Tilt team members to discuss your expertise and prob","https://jobs.ashbyhq.com/tilthq/626e3c5a-f34a-429e-b82e-0cdf0ede419e",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[178],{"city":24,"region":24,"country":30},"2025-09-26T07:20:41.041Z","Candidates must have over 10 years of experience in financial services regulatory risk and compliance, preferably within the consumer lending sector. Demonstrable expertise in consumer protection regulations such as ECOA, TILA, TISA, FCRA, SCRA, MLA, GLBA, FDCPA, and UDAAP is essential. A Bachelor's degree is required, along with strong abilities to build relationships, influence cross-functional teams, communicate complex regulatory concepts clearly, and leverage technology for risk management.","The Compliance Director will partner with the Head of Compliance to set and implement the strategic direction of the company’s Compliance Program globally. This role involves owning and managing various components of the Compliance Program, identifying and mitigating compliance risks across the enterprise, and liaising with key external stakeholders. Responsibilities include providing consumer compliance subject matter expertise, evaluating and mitigating regulatory compliance risks, supporting change management processes, staying current on regulatory landscapes, and mentoring other compliance team members.",{"employment":183,"compensation":185,"experience":189,"visaSponsorship":192,"location":193,"skills":194,"industries":205},{"type":184},{"id":123,"name":124,"description":24},{"minAnnualSalary":186,"maxAnnualSalary":187,"currency":188,"details":24},180000,220000,"USD",{"experienceLevels":190},[191],{"id":130,"name":131,"description":24},{"type":11},{"type":11},[195,196,197,198,199,200,201,202,203,204],"Compliance Program Management","Consumer Lending","Regulatory Compliance","Risk Mitigation","Product Development","Credit","Marketing","Legal","Operations","Global Compliance Programs",[206,207,208],{"id":148,"name":149},{"id":152,"name":153},{"id":79,"name":78},{"id":210,"title":211,"alternativeTitles":212,"slug":223,"jobPostId":210,"description":224,"isReformated":57,"applyUrl":225,"company":81,"companyOption":226,"locations":227,"listingDate":231,"listingSite":116,"isRemote":20,"requirements":232,"responsibilities":233,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":234},"3e60e151-d48b-47bb-ab21-05a87cbb92bd","Collections Analytics Manager, Cashalo",[213,214,215,216,217,218,219,220,221,222],"Data Analytics Manager, Collections Strategy","Collections Data Strategist","Analytics Manager, Lending Collections","Senior Collections Analyst, Philippines","Data Insights Manager, Financial Collections","Collections Performance Analyst Lead","Strategic Analytics Manager, Debt Collections","Portfolio Analytics Manager, Collections","Financial Analytics Manager, Collections Operations","Collections Strategy and Analytics Lead","collections-analytics-manager-cashalo-3e60e151-d48b-47bb-ab21-05a87cbb92bd","Location Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>Join the Tilt team\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://www.forbes.com/sites/amyfeldman/2024/08/13/next-billion-dollar-startups-2024/\">\u003Cu>next billion-dollar startups\u003C/u>\u003C/a>, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\u003C/p>\u003Ch1>\u003Cstrong>The Opportunity: Collections Analytics Manager – Philippines\u003C/strong>\u003C/h1>\u003Cp style=\"min-height:1.5em\">We're looking for a highly analytical, data-driven Collections Analyst to support the growth and risk management of our Philippines lending business, Cashalo – a recent addition to the Tilt team. This individual will own work-streams across collections strategy design, testing, and implementation, and will be asked to take projects from ideation to execution. They will also partner with product, tech, and finance teams to build out solutions that drive value for Tilt and our customers.\u003C/p>\u003Cp style=\"min-height:1.5em\">You will be expected to travel to North America twice per year, and the Philippines ~3 times per year for company onsites - all expenses for these trips will be covered by Tilt / Cashalo\u003C/p>\u003Ch2>\u003Cstrong>How You'll Make an Impact\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Develop new collections strategies and regularly review and update existing ones to support Tilt's business in the Philippines. Collaborate with the collections team to implement and rigorously test these policy changes\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Work with the Tech Teams to design, build, and validate new tools and systems for our collections team\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Conduct exploratory data analysis to uncover trends and actionable insights, while continuously monitoring portfolio performance and benchmarking against key metrics\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Collaborate closely with the Credit team to influence the performance and direction of our lending portfolio\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Work with Cashalo’s leadership team to refine and execute the business plans and agenda\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Partner with leaders in product, engineering, marketing, and finance to ensure that the team’s work fits within the larger picture\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Design and conduct champion-challenger tests on a regular basis to optimize collection strategies and ensure continuous performance improvement\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Handle the budgeting process for the Collections team, including headcount planning and forecasting of all operating expenses (e.g., SMS, dialer, telco, OCA fees)\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Why You're a Great Fit\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">2+ years of experience in strategic data analytics, with a focus on using data to solve complicated and ambiguous problems - familiarity with lending / credit industry preferred but not required - \u003Cstrong>no collections experience needed\u003C/strong>\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Highly proficient in SQL, and Excel for data analysis, automation, and performance reporting - Python familiarity preferred\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong verbal and written communication skills, with an emphasis on data driven story-telling for wide audiences\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Comfort with ambiguity; the ability to lay out and test clear hypotheses, and solve problems without well-defined direction\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Bachelor’s degree in Engineering, Finance, Economics, Computer Science, or a related field.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Eager to learn and adapt in a fast-paced, globally distributed environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Location: candidate must be available starting 9am Philippines time, and based in a time zone GMT+5 or later (Philippines, India, Southeast Asia, Australia, etc)\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Our Interview Process\u003C/strong>\u003C/h2>\u003Col style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Initial Recruiter Call:\u003C/strong> A conversation to learn about your experience and what you're looking for in your next role.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Hiring Manager Interview:\u003C/strong> A deeper discussion about your background and approach to solving challenges.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Skills Panel:\u003C/strong> Meet with Tilt and Cashalo team members to discuss your expertise and problem-solving approach through real-world scenarios.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Leadership Conversation:\u003C/strong> A final conversation with our global leaders to discuss our mission and how you could contribute to it (and how we can help you achieve your career goals along the way).\u003C/p>\u003C/li>\u003C/ol>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/a67e4a7b-5a51-4638-b781-53b7485e6fdf",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[228],{"city":229,"region":229,"country":230},"Apac","Uganda","2025-09-26T07:20:41.048Z","Candidates should have over 2 years of experience in strategic data analytics, with a focus on using data to solve complex problems. Proficiency in SQL and Excel for data analysis, automation, and performance reporting is required, with Python familiarity preferred. A Bachelor's degree in Engineering, Finance, Economics, Computer Science, or a related field is necessary. The candidate must be comfortable with ambiguity, able to lay out and test clear hypotheses, and solve problems without well-defined direction. Strong verbal and written communication skills, with an emphasis on data-driven storytelling for diverse audiences, are essential. Availability to start at 9 am Philippines time and be based in a time zone GMT+5 or later is mandatory.","The Collections Analytics Manager will develop, review, and update collections strategies for the Philippines lending business, collaborating with the collections team for implementation and testing. They will partner with Tech Teams to design, build, and validate new tools and systems for the collections team. Responsibilities include conducting exploratory data analysis to identify trends and insights, continuously monitoring portfolio performance, and benchmarking against key metrics. The manager will collaborate with the Credit team to influence lending portfolio performance and direction, and work with Cashalo's leadership team to refine and execute business plans. They will also partner with leaders in product, engineering, marketing, and finance, and design and conduct champion-challenger tests to optimize collection strategies. Additionally, the role involves handling the budgeting process for the Collections team, including headcount planning and forecasting operating expenses.",{"employment":235,"compensation":237,"experience":238,"visaSponsorship":245,"location":246,"skills":247,"industries":258},{"type":236},{"id":123,"name":124,"description":125},{"minAnnualSalary":24,"maxAnnualSalary":24,"currency":24,"details":24},{"experienceLevels":239},[240,244],{"id":241,"name":242,"description":243},"9f0ed8d0-b24f-43cb-84c3-62a181e19994","Senior (5 to 8 years)","Bring extensive experience to lead projects and mentor others.",{"id":130,"name":131,"description":132},{"type":11},{"type":11},[142,140,248,136,249,250,251,252,253,254,255,199,256,257],"Credit Risk","SQL","Python","R","Data Visualization","Business Intelligence","Financial Modeling","Portfolio Management","Team Collaboration","Communication",[259,260,261],{"id":148,"name":149},{"id":152,"name":153},{"id":79,"name":78},{"id":263,"title":264,"alternativeTitles":265,"slug":281,"jobPostId":263,"description":282,"isReformated":57,"applyUrl":283,"company":81,"companyOption":284,"locations":285,"listingDate":287,"listingSite":116,"isRemote":20,"requirements":288,"responsibilities":289,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":290},"89a56933-639f-4ecd-89c6-1fd0e3c2a6d1","Growth Analytics Manager – Marketing",[266,267,268,269,270,271,272,273,274,275,276,277,278,279,280],"Marketing Data Analyst","Digital Marketing Analyst","Growth Marketing Analyst","Marketing Performance Analyst","Customer Acquisition Analyst","Conversion Rate Optimization Analyst","Marketing Analytics Specialist","Data Scientist, Marketing Growth","Business Intelligence Analyst, Marketing","Marketing Data Scientist","Product Marketing Analyst","Growth Hacker Analyst","Marketing Analytics Manager","Digital Analytics Manager","Marketing Data Insights Manager","growth-analytics-manager-marketing-89a56933-639f-4ecd-89c6-1fd0e3c2a6d1","Location Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>Join the Tilt team\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://www.forbes.com/sites/amyfeldman/2024/08/13/next-billion-dollar-startups-2024/\">\u003Cu>next billion-dollar startups\u003C/u>\u003C/a>, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://empowerapp.mx/\">\u003Cu>México\u003C/u>\u003C/a> was Tilt’s first market outside the US. Launched in 2022, we’ve already helped thousands of customers access fair credit in moments of need — using alternative data and technology to serve those often overlooked by traditional lenders. We’re scaling rapidly and preparing to launch new products that will expand our reach and deepen our impact across the country.\u003C/p>\u003Cp style=\"min-height:1.5em\">Empower is seeking a dynamic Growth Analytics Manager to join our team and play a pivotal role in measuring, attributing, and deploying our advertising budget more efficiently and profitably.\u003C/p>\u003Cp style=\"min-height:1.5em\">The ideal candidate is passionate about using data and analytics to drive business growth and help customers improve their financial situations. They will collaborate closely across marketing, credit, product, and tech teams to develop strategies and solutions that deliver value to Empower and our customers. The right person for this role excels at solving complex problems and is comfortable with a wide range of technical tools.\u003C/p>\u003Cp style=\"min-height:1.5em\">This is a \u003Cstrong>remote position\u003C/strong>, ideally for candidates based in \u003Cstrong>México \u003C/strong>or in the \u003Cstrong>PT / MT time zones\u003C/strong>. Travel for company offsites is expected \u003Cstrong>at least four times per year\u003C/strong>.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch3>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h3>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Analyze user acquisition efforts (e.g., paid media, referral programs), conversion funnels, customer retention, and ROAS—proactively identifying insights and strategies to optimize performance.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Partner with product and engineering teams to improve conversion rates across the funnel.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Design and execute tests to measure the effectiveness of new strategies and budget allocations, even where data is limited.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Explore and implement marketing technologies to improve channel attribution.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Conduct market research and competitive analysis to inform growth strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Influence marketing budget allocation based on customer data and business intuition.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Build automated systems and dashboards to monitor business performance.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Collaborate closely with the BI team to improve data quality used for analytics.\u003Cbr />\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Candidate Qualifications\u003C/strong>\u003C/h3>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">B.S. in engineering, business, finance, data analytics, computer science, or mathematics, economics.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">2+ years of experience in data analytics, business analysis, or credit risk management.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience designing tests and interpreting results.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proficiency in SQL and Tableau.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Comfortable learning new tools and analytical methods.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience working cross-functionally with tech, product, credit, and business teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Structured problem-solving skills and strong communication.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch3>\u003Cstrong>Preferred Qualifications\u003C/strong>\u003C/h3>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with digital marketing metrics and tools (e.g., Google Analytics, Facebook Ads Manager).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Python proficiency\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">1+ year at a bank or fintech working in credit or marketing analytics.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Familiarity with SKAN and mobile attribution data.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/3e548bb7-a094-42d1-beea-770a8d56c471",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[286],{"city":24,"region":24,"country":114},"2025-09-26T07:20:41.251Z","Candidates should possess a Bachelor's degree in engineering, business, finance, data analytics, computer science, or mathematics/economics. A minimum of 2 years of experience in data analytics, business analysis, or credit risk management is required, along with proven experience in designing and interpreting tests. Proficiency in SQL and Tableau is essential, and candidates should be comfortable learning new analytical tools and methods. Experience working cross-functionally with tech, product, credit, and business teams is also necessary. Preferred qualifications include experience with digital marketing metrics and tools, Python proficiency, and experience in a bank or fintech setting within credit or marketing analytics.","The Growth Analytics Manager will analyze user acquisition efforts, conversion funnels, customer retention, and ROAS, identifying insights for performance optimization. They will collaborate with product and engineering teams to enhance funnel conversion rates and design/execute tests to measure strategy effectiveness. The role involves exploring and implementing marketing technologies for improved channel attribution, conducting market and competitive analysis, and influencing marketing budget allocation based on data. Responsibilities also include building automated systems and dashboards for business performance monitoring and collaborating with the BI team to ensure data quality.",{"employment":291,"compensation":293,"experience":294,"visaSponsorship":298,"location":299,"skills":300,"industries":314},{"type":292},{"id":123,"name":124,"description":125},{"minAnnualSalary":24,"maxAnnualSalary":24,"currency":24,"details":24},{"experienceLevels":295},[296,297],{"id":241,"name":242,"description":243},{"id":130,"name":131,"description":132},{"type":11},{"type":11},[142,301,302,303,304,305,306,307,249,250,251,308,309,310,311,140,312,313],"Marketing Analytics","User Acquisition","Conversion Funnels","Customer Retention","ROAS Optimization","Paid Media","Referral Programs","Tableau","Looker","A/B Testing","Statistical Modeling","Problem-Solving","Collaboration",[315,316,317],{"id":148,"name":149},{"id":79,"name":78},{"id":152,"name":201},{"id":319,"title":320,"alternativeTitles":321,"slug":337,"jobPostId":319,"description":338,"isReformated":57,"applyUrl":339,"company":81,"companyOption":340,"locations":341,"listingDate":343,"listingSite":116,"isRemote":20,"requirements":344,"responsibilities":345,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":346},"ab8b6e15-d4a2-4f85-a60d-ae0f63deee95","Finance Systems & Automation Analyst",[322,323,324,325,326,327,328,329,330,331,332,333,334,335,336],"Finance Automation Specialist","Financial Systems Analyst","Accounting Systems Analyst","Finance Data Automation Engineer","ERP Finance Analyst","NetSuite Automation Analyst","Finance Workflow Automation Specialist","Financial Reporting Automation Analyst","Accounting Process Automation Analyst","Finance Systems Administrator","Business Systems Analyst - Finance","Financial Data Engineer","Senior Finance Systems Analyst","Finance Technology Analyst","Accounting Systems Automation Specialist","finance-systems-automation-analyst-ab8b6e15-d4a2-4f85-a60d-ae0f63deee95","Salary: $90K - $105K\n\nLocation Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>Join the Tilt team\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://www.forbes.com/sites/amyfeldman/2024/08/13/next-billion-dollar-startups-2024/\">\u003Cu>next billion-dollar startups\u003C/u>\u003C/a>, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\u003C/p>\u003Ch2>\u003Cbr />The opportunity: Finance Systems & Automation Analyst\u003C/h2>\u003Cp style=\"min-height:1.5em\">Tilt is hiring for a Finance Systems & Automation Analyst to help modernize the way we manage and use financial data. This role is ideal for someone who understands accounting but prefers to build the tools and systems that make finance faster, more accurate, and easier to scale. You’ll work closely with our BI and Accounting teams to transition manual workflows into automated, reliable, and auditable processes using SQL, Python, and modern reporting tools. Your work will improve how we close the books, track performance, and deliver insights across the business. This role is ideal for someone who likes building systems, solving process challenges with code, and turning messy data into something finance teams can actually use. You will report directly to our Controller.\u003Cbr />\u003Cbr />Tilt is a remote-first company that fosters connectivity through regular offsites. Travel for company offsites is required at least twice per year.\u003C/p>\u003Ch2>\u003Cbr />How you’ll make an impact\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Build and automate core accounting workflows like variance analysis, reconciliations, and close reporting\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Partner with BI to structure financial data models and pipelines\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Translate accounting and reporting needs into SQL- or Python-based tools\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Aggregate and clean data from ERP and subledger systems for reporting and analysis\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Create dashboards and tools that make financial data easier to access and act on\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Support audits by improving traceability and documentation of financial processes\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Help manage finance systems such as NetSuite, Aleph, and AP automation tools\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Improve internal controls and support better decision-making by reducing manual work\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cbr />Why you’re a great fit\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Bachelor’s degree in Accounting, Finance, Analytics, Computer Science, or a related field\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">3-5 years of experience in a finance, accounting, or data-focused role\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong SQL skills; experience with Python or scripting tools is a plus\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Comfortable working in Excel, but interested in building solutions that go beyond it\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Familiarity with ERP systems like NetSuite, Oracle, or SAP\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Able to work independently and communicate clearly with both technical and non-technical teams\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong problem-solving skills and attention to detail\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Preferred but not required: experience with BI tools like Tableau, Looker, or Power BI; exposure to data transformation tools such as dbt or Alteryx; familiarity with accounting principles and financial reporting logic; CPA or currently pursuing CPA\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cbr />Our interview process\u003C/h2>\u003Col style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Initial Recruiter Call:\u003C/strong> A conversation to learn about your experience and what you're looking for in your next role.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Hiring Manager Interview:\u003C/strong> A deeper discussion about your background and the Finance Systems & Automation Analyst role\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>SQL Interview:\u003C/strong> An interview with a member of our BI team to assess your SQL knowledge\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Skills Panel:\u003C/strong> Meet with Tilt team members to discuss your expertise and approach to problem-solving.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Leadership Conversation:\u003C/strong> Final conversation with our CFO to discuss our mission and how you could contribute to it (and how we can help you achieve your career goals along the way).\u003C/p>\u003C/li>\u003C/ol>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/e7acde9e-4515-42c9-81d1-85b03b0a4d30",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[342],{"city":24,"region":24,"country":30},"2025-09-26T07:20:41.342Z","Candidates should possess a Bachelor's degree in Accounting, Finance, Analytics, Computer Science, or a related field and have 3-5 years of experience in a finance, accounting, or data-focused role. Strong SQL skills are essential, with Python or scripting tools experience being a plus. Familiarity with ERP systems like NetSuite, Oracle, or SAP is required, along with the ability to work independently and communicate effectively with diverse teams. Strong problem-solving skills and attention to detail are also necessary.","The Finance Systems & Automation Analyst will build and automate core accounting workflows, including variance analysis, reconciliations, and close reporting. This role involves partnering with the BI team to structure financial data models and pipelines, translating accounting and reporting needs into SQL or Python-based tools, and aggregating/cleaning data from ERP and subledger systems. The analyst will also create dashboards and tools to enhance financial data accessibility, support audits by improving traceability and documentation, and help manage finance systems like NetSuite, Aleph, and AP automation tools.",{"employment":347,"compensation":349,"experience":352,"visaSponsorship":359,"location":360,"skills":361,"industries":371},{"type":348},{"id":123,"name":124,"description":125},{"minAnnualSalary":350,"maxAnnualSalary":351,"currency":188,"details":24},90000,105000,{"experienceLevels":353},[354,358],{"id":355,"name":356,"description":357},"d9dd41a2-3551-412f-981e-de2bc1e7bb34","Mid-level (3 to 4 years)","Build upon established skills and take on more responsibility.",{"id":241,"name":242,"description":243},{"type":11},{"type":11},[249,250,362,142,363,364,365,366,367,368,369,370],"Accounting","Automation","Financial Reporting","Data Modeling","Data Pipelines","ERP Systems","Subledger Systems","Dashboards","Process Improvement",[372,374],{"id":152,"name":373},"Finance",{"id":375,"name":376},"818c13b7-d12c-4a43-91e4-2a8848689732","Biotechnology",{"id":378,"title":379,"alternativeTitles":380,"slug":396,"jobPostId":378,"description":397,"isReformated":57,"applyUrl":398,"company":81,"companyOption":399,"locations":400,"listingDate":402,"listingSite":116,"isRemote":20,"requirements":403,"responsibilities":404,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":405},"0bf5d8c1-aff6-4f5a-a395-2cf4919f8a72","Principal/Lead Product Designer",[381,382,383,384,385,386,387,388,389,390,391,392,393,394,395],"Lead Product Design Manager","Senior Product Design Lead","Head of Product Design","Director of Product Design","Principal UX/UI Designer","Lead UX Designer","Senior UX/UI Lead","Product Design Director","Lead Consumer Product Designer","Principal Interaction Designer","Lead Design Strategist","Senior Product Experience Designer","Head of UX/UI Design","Lead Mobile Product Designer","Principal Product Experience Designer","principal-lead-product-designer-0bf5d8c1-aff6-4f5a-a395-2cf4919f8a72","Salary: $164.2K - $255.5K\n\nLocation Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>Join the Tilt team\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://www.forbes.com/sites/amyfeldman/2024/08/13/next-billion-dollar-startups-2024/\">\u003Cu>next billion-dollar startups\u003C/u>\u003C/a>, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\u003C/p>\u003Ch2>\u003Cbr />\u003Cstrong>The opportunity: Principal/Lead Product Designer\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">At Tilt, we believe people are incredible - and we’re building a new credit system to prove it. We’re looking for a Principal/Lead Product Designer to push our design practice to new heights, crafting experiences that help millions take control of their financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">You won’t just ship beautiful screens - you’ll define how Tilt design shows up across our products, setting the bar for user-centered, intuitive, and empowering experiences. You’ll partner with product and engineering leaders, mentor designers, and bring vision to life through hands-on craft.\u003Cbr />\u003C/p>\u003Ch2>\u003Cstrong>How you'll make an impact\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Lead design for core product areas, owning the experience from vision through iteration.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Drive prototyping as a Practice across Product Design.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Turn customer insights into elegant, intuitive solutions that balance user needs with business goals.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Set the standard for design excellence at Tilt - in process, craft, and storytelling.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Partner closely with Product, Engineering, and Ops to solve complex problems at scale.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Mentor and inspire designers, shaping Tilt’s design culture as we grow.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Rapidly prototype, test, and refine ideas - balancing speed with thoughtful execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ensure Tilt’s design system and patterns scale with our evolving product ecosystem.\u003Cbr />\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Why you're a great fit\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">10+ years in product design, including experience leading end-to-end consumer mobile products.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proven track record of elevating design quality and shaping product strategy.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Portfolio that shows not just great visuals, but thoughtful problem-solving and craft.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Deep experience with user research, prototyping, and iteration.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Expert in Figma and prototyping tools; with the ability to work fast and deliver high polish.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong communicator who can influence stakeholders and rally teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience collaborating with engineers to leverage technology and produce high quality innovative interfaces.\u003Cbr />\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Our Interview Process\u003C/strong>\u003C/h2>\u003Col style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Initial recruiter call:\u003C/strong> A conversation to learn about your experience and what you're looking for in your next role.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Hiring manager interview:\u003C/strong> A deeper discussion about your background and approach to solving challenges.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Portfolio + Skills panel:\u003C/strong> Meet with Tilt team members to discuss your expertise and problem-solving approach through real-world scenarios.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Leadership conversation:\u003C/strong> A conversation with a leader to discuss our mission and how you could contribute to it (and how we can help you achieve your career goals along the way).\u003Cbr />\u003C/p>\u003C/li>\u003C/ol>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/20cf9a8e-7547-406a-9ca0-ad12dd8020ea",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[401],{"city":24,"region":24,"country":30},"2025-09-26T07:20:41.669Z","Candidates should have over 10 years of experience in product design, with a proven track record of leading end-to-end consumer mobile products and elevating design quality. A strong portfolio showcasing thoughtful problem-solving and craft, deep experience with user research, prototyping, and iteration, and expertise in Figma and prototyping tools are essential. Excellent communication skills to influence stakeholders and collaborate effectively with engineers are also required.","The Principal/Lead Product Designer will lead design for core product areas, owning the experience from vision through iteration and driving prototyping as a practice. They will translate customer insights into elegant solutions, set the standard for design excellence, and partner closely with Product, Engineering, and Ops to solve complex problems. Additionally, they will mentor designers, shape the design culture, rapidly prototype and test ideas, and ensure the design system scales with the evolving product ecosystem.",{"employment":406,"compensation":408,"experience":411,"visaSponsorship":414,"location":415,"skills":416,"industries":425},{"type":407},{"id":123,"name":124,"description":125},{"minAnnualSalary":409,"maxAnnualSalary":410,"currency":188,"details":24},164200,255500,{"experienceLevels":412},[413],{"id":130,"name":131,"description":132},{"type":11},{"type":11},[417,418,419,420,421,422,423,424],"Product Design","Mobile Product Design","Prototyping","User-Centered Design","Design Systems","Mentorship","Customer Insights","UX/UI Design",[426,427],{"id":148,"name":149},{"id":79,"name":78},{"id":429,"title":430,"alternativeTitles":431,"slug":442,"jobPostId":429,"description":443,"isReformated":57,"applyUrl":444,"company":81,"companyOption":445,"locations":446,"listingDate":448,"listingSite":116,"isRemote":20,"requirements":449,"responsibilities":450,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":451},"eee75641-c2a6-480f-95f6-c6bba3e9cda1","Senior Backend Engineer - Thrive",[432,433,434,435,436,437,438,439,440,441],"Lead Backend Engineer - Fintech","Principal Backend Developer - Lending Platform","Senior Software Engineer - Distributed Systems","Backend Architect - Financial Services","Senior API Developer - Credit Products","Staff Backend Engineer - Risk Systems","Senior Systems Engineer - Fraud Prevention","Backend Lead - Cloud Native Applications","Senior Engineer - Data Intensive Applications","Backend Development Manager - Fintech Platform","senior-backend-engineer-thrive-eee75641-c2a6-480f-95f6-c6bba3e9cda1","Salary: $120K - $195K\n\nLocation Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>Join the Tilt team\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://www.forbes.com/sites/amyfeldman/2024/08/13/next-billion-dollar-startups-2024/\">\u003Cu>next billion-dollar startups\u003C/u>\u003C/a>, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>The Opportunity: Sr. Software Engineer - Line of Credit (Thrive) platform\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Join our high-caliber Line of Credit (Thrive) engineering team as a Senior Backend Engineer. You’ll play a pivotal role in expanding our Line of Credit platform, launching new financial products, and optimizing existing ones. Reporting to the Engineering Manager of the team, you’ll collaborate with other senior/staff engineers and cross-functional partners to deliver features that directly impact the company’s #2 revenue driver.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">Tilt is a remote-first company. We drive connectivity through regular company offsites. Travel for company offsites is expected at a minimum 2 times a year.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>How you’ll make an impact\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Architect, build, and enhance backend services powering the Thrive Line of Credit and future products.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Expand the platform to support multiple financial products and underlying instruments.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strengthen fraud detection and prevention systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Deliver customer-facing features and internal tools to ensure reliability, performance, and scale.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Collaborate with product, credit/finance, compliance, support, and analytics teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Contribute to technical discussions, code reviews, and roadmap planning.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Drive continuous improvement in code quality, security, and operational excellence.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Why you’re a great fit\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong software engineering fundamentals and coding skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience building and maintaining distributed systems or data-intensive applications.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Familiarity with cloud-native architectures and modern backend frameworks.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proven track record shipping features for consumer-facing products.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to translate product requirements into robust technical solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Excellent communication and cross-functional collaboration skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Self-sufficiency in managing tasks and sharing progress.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Able to effectively leverage AI-powered development tools (e.g., Cursor, Augment, Factory) to enhance productivity, code quality, and collaboration.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">Nice-to-haves:\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Previous fintech or credit/lending platform experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Exposure to fraud prevention or risk systems.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/a2dc8b72-8325-4a48-9497-305bcdf36e10",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[447],{"city":24,"region":24,"country":30},"2025-09-26T07:20:41.908Z","Candidates should possess strong software engineering fundamentals and coding skills, with experience building and maintaining distributed systems or data-intensive applications. Familiarity with cloud-native architectures and modern backend frameworks is expected, along with a proven track record of shipping features for consumer-facing products. The ability to translate product requirements into robust technical solutions and excellent communication and cross-functional collaboration skills are essential. Candidates must be self-sufficient in managing tasks and sharing progress, and able to effectively leverage AI-powered development tools. Previous fintech or credit/lending platform experience and exposure to fraud prevention or risk systems are considered nice-to-haves.","The Senior Backend Engineer will architect, build, and enhance backend services for the Thrive Line of Credit and future products, expanding the platform to support multiple financial products and instruments. They will strengthen fraud detection and prevention systems, and deliver customer-facing features and internal tools to ensure reliability, performance, and scale. Responsibilities also include collaborating with product, credit/finance, compliance, support, and analytics teams, contributing to technical discussions, code reviews, and roadmap planning, and driving continuous improvement in code quality, security, and operational excellence.",{"employment":452,"compensation":454,"experience":458,"visaSponsorship":461,"location":462,"skills":463,"industries":475},{"type":453},{"id":123,"name":124,"description":125},{"minAnnualSalary":455,"maxAnnualSalary":456,"currency":188,"details":457},120000,195000,"Salary range provided. Potential for bonuses or equity not explicitly mentioned.",{"experienceLevels":459},[460],{"id":241,"name":242,"description":243},{"type":11},{"type":11},[464,465,466,467,468,469,470,471,472,473,474],"Backend Engineering","Distributed Systems","Data-Intensive Applications","Cloud Computing","Fraud Detection","API Design","System Architecture","Code Quality","Security","Operational Excellence","Machine Learning (implied by company description)",[476,477,478],{"id":148,"name":149},{"id":79,"name":78},{"id":152,"name":153},{"id":480,"title":481,"alternativeTitles":482,"slug":493,"jobPostId":480,"description":494,"isReformated":57,"applyUrl":495,"company":81,"companyOption":496,"locations":497,"listingDate":499,"listingSite":116,"isRemote":20,"requirements":500,"responsibilities":501,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":502},"a3616387-c9fe-4ed5-bdcf-4d730a3c898e","AI Support Specialist",[483,484,485,486,487,488,489,490,491,492],"AI Customer Support Engineer","Conversational AI Support Analyst","Virtual Agent Support Specialist","AI Operations Specialist","Customer Experience AI Analyst","Fintech AI Support Engineer","AI Platform Support Specialist","Support Automation Specialist","AI Performance Analyst","Customer Service AI Specialist","ai-support-specialist-a3616387-c9fe-4ed5-bdcf-4d730a3c898e","Salary: $80K - $95K\n\nLocation Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>Join the Tilt team\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://www.forbes.com/sites/amyfeldman/2024/08/13/next-billion-dollar-startups-2024/\">\u003Cu>next billion-dollar startups\u003C/u>\u003C/a>, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\u003C/p>\u003Ch2>\u003Cbr />The opportunity: AI Support Specialist\u003C/h2>\u003Cp style=\"min-height:1.5em\">\u003Cbr />Tilt is hiring an AI Support Specialist to take ownership of our AI Agent and help us deliver fast, accurate, and scalable support to our customers. Our support team is often the first line of contact with customers, and AI is becoming a big part of how we scale that experience without losing quality. You’ll have the chance to shape how we use AI to help people and do it in a thoughtful, high-impact way. You'll be a key partner across teams, helping us find the right balance between automation and the human touch.\u003Cbr />\u003Cbr />Your focus will be to ensure that our AI performs at its best by resolving common issues, surfacing helpful information, and improving the overall experience for users. You’ll spend time reviewing how the AI interacts with customers, identifying where things can be better, and working with teams across the company to make those improvements happen. This is an ideal role if you enjoy digging into customer data, thinking about edge cases, and figuring out how to turn good tools into great ones. You’ll report directly to our Manager of Digital Transformation on the Customer Operations team.\u003Cbr />\u003Cbr />Tilt is a remote-first company that fosters connectivity through regular offsites. Travel for company offsites is required at least twice per year.\u003C/p>\u003Ch2>\u003Cbr />\u003Cbr />How you’ll make an impact\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Ensure that our AI Agent is resolving customer questions quickly and accurately\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Review conversations and performance data to spot patterns and identify what needs fixing\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Work with Product, Engineering, and Support to roll out improvements and expand what the AI can handle\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Prioritize automation opportunities based on what you're seeing in the data and from customers\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Recommend changes to content, workflows, or integrations that would make the experience smoother\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Monitor how the AI is performing and share updates with the broader team\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Influence how we support customers more broadly based on your learnings, not just through AI\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cbr />Why you’re a great fit\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">4+ years of experience in customer support, customer experience, or support operations\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Background in fintech preferred but not required\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">A track record of working on cross-functional projects and getting things done\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong communication skills and the ability to turn customer insights into clear recommendations\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proficient in maintenance of enterprise-level conversational AI and virtual agent platforms\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Comfortable working with data dashboards or support analytics tools\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Familiarity with APIs and a basic understanding of how systems connect behind the scenes\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Bonus if you’ve worked with version control tools like Git or have some experience with programming, but it’s not required\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>Our interview process\u003C/h2>\u003Col style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Initial Recruiter Call:\u003C/strong> A conversation to learn about your experience and what you're looking for in your next role.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Hiring Manager Interview:\u003C/strong> A deeper discussion about your background and the AI Support Specialist role\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Skills Panel:\u003C/strong> Meet with Tilt team members to discuss your expertise and approach to problem-solving.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Leadership Conversation:\u003C/strong> Final conversation with our CFO to discuss our mission and how you could contribute to it (and how we can help you achieve your career goals along the way).\u003C/p>\u003C/li>\u003C/ol>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/495afa35-b1d4-4c61-b422-3355735e455e",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[498],{"city":24,"region":24,"country":30},"2025-09-26T07:20:42.126Z","Candidates should have over 4 years of experience in customer support, customer experience, or support operations, with a background in fintech being preferred but not required. Proficiency in maintaining enterprise-level conversational AI and virtual agent platforms is necessary, along with comfort using data dashboards or support analytics tools. Familiarity with APIs and a basic understanding of system connections are also required. Experience with version control tools like Git or some programming knowledge is a plus.","The AI Support Specialist will ensure the AI Agent resolves customer questions quickly and accurately by reviewing conversations and performance data to identify areas for improvement. They will collaborate with Product, Engineering, and Support teams to implement enhancements and expand AI capabilities. This role involves prioritizing automation opportunities based on data and customer feedback, recommending changes to content, workflows, or integrations, and monitoring AI performance. The specialist will also influence broader customer support strategies based on learnings from AI interactions.",{"employment":503,"compensation":505,"experience":508,"visaSponsorship":512,"location":513,"skills":514,"industries":520},{"type":504},{"id":123,"name":124,"description":125},{"minAnnualSalary":506,"maxAnnualSalary":507,"currency":188,"details":24},80000,95000,{"experienceLevels":509},[510,511],{"id":355,"name":356,"description":357},{"id":241,"name":242,"description":243},{"type":11},{"type":11},[515,516,142,517,140,518,519],"AI Agent","Customer Support","Problem Solving","Customer Data Review","Edge Case Identification",[521,522],{"id":148,"name":149},{"id":79,"name":78},{"id":524,"title":525,"alternativeTitles":526,"slug":542,"jobPostId":524,"description":543,"isReformated":57,"applyUrl":544,"company":81,"companyOption":545,"locations":546,"listingDate":548,"listingSite":116,"isRemote":20,"requirements":549,"responsibilities":550,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":551},"02ed29fe-0802-4739-92ca-ea3f690c159e","Senior iOS Engineer ",[527,528,529,530,531,532,533,534,535,536,537,538,539,540,541],"Lead iOS Developer","Principal iOS Engineer","iOS Architect","Senior Mobile Engineer (iOS)","iOS Technical Lead","Senior Swift Developer","iOS Application Development Lead","Senior iOS Software Architect","Mobile Development Lead (iOS)","Senior iOS Platform Engineer","iOS Feature Development Lead","Senior iOS Product Engineer","iOS Development Manager","Senior iOS Systems Engineer","Lead Swift iOS Developer","senior-ios-engineer-02ed29fe-0802-4739-92ca-ea3f690c159e","Salary: $120K - $195K\n\nLocation Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>Join the Tilt team\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://www.forbes.com/sites/amyfeldman/2024/08/13/next-billion-dollar-startups-2024/\">\u003Cu>next billion-dollar startups\u003C/u>\u003C/a>, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>The Opportunity: Senior iOS Engineer\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for a Senior iOS Engineer to join our Card Spend & Engagement (CSE) team within Tilt’s Credit Card organization. As a key member of our close-knit team, you'll play a critical role in developing mobile experiences that drive post-booking usage and retention to maximize customer engagement and lifetime value for our innovative credit card products serving millions of underserved Americans.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">The CSE team owns the complete post-booking customer journey - from card activation through ongoing spend engagement and retention. You'll be joining at a critical inflection point as we scale our card spending functionality and optimize the user experience across card origination, spend management, rewards, and customer support. This role exists because our scope has broadened significantly with recent organizational changes, and we need an iOS engineer dedicated to the spend domain to maintain focus and execution excellence.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">Tilt is a remote-first company. We drive connectivity through regular company offsites. Travel for company offsites is expected at a minimum 2 times a year.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>How You'll Make an Impact\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Feature Development\u003C/strong>: Collaborate with product managers, backend engineers, and cross-functional team members to define, design and ship new features that create customer and business value through close product and design iteration\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Self-Directed Innovation\u003C/strong>: Take ownership of investigating optimization opportunities, conducting your own analysis, and uncovering insights that others might not be looking at\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Data-Driven Development\u003C/strong>: Analyze user feedback, app analytics, and performance metrics to help prioritize features and improvements that drive key business KPIs\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Quality & Performance\u003C/strong>: Participate in code reviews and minimize defects through development of automated tests, manual test validation, and fit-for-purpose architecture\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Platform Excellence\u003C/strong>: Improve and maintain our iOS build and release process while adopting AI tooling to enhance development speed and efficiency\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Technology Innovation\u003C/strong>: Continuously learn and adopt new iOS technologies, frameworks, and tools (e.g., SwiftUI, Combine) while exploring WWDC announcements for product opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Technical Leadership\u003C/strong>: Drive technical excellence by establishing architectural patterns and best practices that scale with our growing user base\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Cross-Platform Collaboration\u003C/strong>: Work closely with our .NET backend systems to deliver seamless spend experiences and support agent/operations tooling\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Why You're a Great Fit\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">5+ years developing consumer-facing iOS apps with proven track record of shipping high-quality mobile experiences\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience working in Swift and iOS UI Frameworks (UIKit, SwiftUI)\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Nice to haves\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with credit card, payments, or lending products\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Knowledge of payment processing, fraud detection, or financial compliance requirements\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with A/B testing and data-driven feature development\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Familiarity with .NET backend systems integration\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience building gamification features or rewards systems\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">History of participating in beta programs or exploring cutting-edge iOS features\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/5b5cfe70-3516-49b4-aa93-aad9688e4c73",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[547],{"city":24,"region":24,"country":30},"2025-09-26T07:20:42.2Z","Candidates should have over 5 years of experience developing consumer-facing iOS applications with a proven track record of shipping high-quality mobile experiences. Experience working with Swift and iOS UI Frameworks such as UIKit and SwiftUI is required. Familiarity with credit card, payments, or lending products, knowledge of payment processing, fraud detection, or financial compliance requirements, experience with A/B testing and data-driven feature development, and integration with .NET backend systems are considered advantageous.","The Senior iOS Engineer will collaborate with product managers, backend engineers, and cross-functional teams to define, design, and ship new features. They will take ownership of investigating optimization opportunities, analyzing user feedback, app analytics, and performance metrics to prioritize features and improvements. Responsibilities also include participating in code reviews, minimizing defects through testing, improving and maintaining the iOS build and release process, adopting AI tooling for development efficiency, and continuously learning and adopting new iOS technologies and frameworks. The engineer will also drive technical excellence by establishing architectural patterns and best practices, and work closely with .NET backend systems to deliver seamless spend experiences.",{"employment":552,"compensation":554,"experience":555,"visaSponsorship":558,"location":559,"skills":560,"industries":572},{"type":553},{"id":123,"name":124,"description":125},{"minAnnualSalary":455,"maxAnnualSalary":456,"currency":188,"details":457},{"experienceLevels":556},[557],{"id":241,"name":242,"description":243},{"type":11},{"type":11},[561,562,563,564,565,566,567,568,569,570,571],"iOS Development","Swift","Objective-C","Mobile Development","Feature Development","Product Collaboration","Design Iteration","Customer Engagement","Retention Strategies","Credit Card Products","User Experience (UX)",[573,574,575],{"id":148,"name":149},{"id":79,"name":78},{"id":152,"name":576},"Mobile Technology",{"id":578,"title":579,"alternativeTitles":580,"slug":596,"jobPostId":578,"description":597,"isReformated":57,"applyUrl":598,"company":81,"companyOption":599,"locations":600,"listingDate":602,"listingSite":116,"isRemote":20,"requirements":603,"responsibilities":604,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":605},"5a4eed0c-02ab-4a3f-844f-d1b2c5933bcb","Software Engineer - Backend (Remote)",[581,582,583,584,585,586,587,588,589,590,591,592,593,594,595],".NET Backend Developer","C# Backend Engineer","API Developer (.NET)","Server-Side Developer (Remote)",".NET Core Backend Engineer","Remote Backend Software Engineer","Software Engineer, Server Applications","Backend API Developer (C#)","Remote .NET Developer","Full Stack Developer (.NET Backend Focus)","Application Developer (Backend)","Senior .NET Backend Engineer","Cloud Backend Developer (.NET)","Remote C# Developer","Software Engineer, API Development","software-engineer-backend-remote-5a4eed0c-02ab-4a3f-844f-d1b2c5933bcb","Salary: $120K - $195K\n\nLocation Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>Join the Tilt team\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://www.forbes.com/sites/amyfeldman/2024/08/13/next-billion-dollar-startups-2024/\">\u003Cu>next billion-dollar startups\u003C/u>\u003C/a>, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cbr />\u003Cstrong>The Opportunity: Software Engineer - Backend\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">As a Backend Server Software Engineer, you’ll work on the engine that powers the Tilt apps and business. You’ll engage with a collaborative, high powered team to develop solutions and lead product engineering on projects with a reach of millions. The solutions you’ll build will be robust, secure and easy to understand both for our users and your engineering peers. \u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">You’ll take end to end ownership of new features and product lines shaping work in early stages, building, deploying and running post deployment analysis to ensure we’re hitting our goals.\u003Cbr />\u003C/p>\u003Cp style=\"min-height:1.5em\">Travel for company offsites is expected at a minimum 2 times a year.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>How You'll Make an Impact\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Designing, building, and deploying server application code that interfaces with 3rd party clients and Tilt\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Perform on-going security testing and code review to improve software security\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Monitoring the performance of the Empower server application and applying corrective action through bug fixing and improved solutions\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Minimising defects and improving reliability through: Development of automated tests, manual test validation, development of fit for purpose architecture and code, contributing to PRs\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Developing and maintaining the server app build and deployment pipeline\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Collaborating cross-functionally to define, design and ship new features that create customer and business value\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Working with business and operations stakeholders for the definition and development of business requirements\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Contributing to server/client contract API definition\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Architecting solutions that interface into 3rd parties and the Empower mobile client\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Maximising effective development and identifying new technology opportunities by: Keeping across .NET development announcements, being across community best practice, discovering and evaluating new technologies\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Why You're a Great Fit\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Bachelor degree or greater within Computer Science, Software Engineering or a related subject\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">3+ years developing web APIs within .NET (C#)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Working experience with ORMs such as Entity Framework\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Working experience constructing and optimising RDMS queries\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Working experience within the asynchronous programming model\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Able to effectively leverage AI-powered development tools (e.g., Cursor, Augment, Factory) to enhance productivity, code quality, and collaboration.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cbr />\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/80fc1582-d90b-42c1-95c0-cdacb40ac29b",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[601],{"city":24,"region":24,"country":30},"2025-09-26T07:20:42.315Z","Candidates should possess a Bachelor's degree or higher in Computer Science, Software Engineering, or a related field, with at least 3 years of experience developing web APIs using .NET (C#). Experience with ORMs like Entity Framework, constructing and optimizing RDMS queries, and working within the asynchronous programming model is required. Proficiency in leveraging AI-powered development tools is also expected.","The Backend Software Engineer will design, build, and deploy server application code that interfaces with third-party clients and Tilt. Responsibilities include performing security testing and code reviews, monitoring application performance, and implementing corrective actions. The role involves minimizing defects through automated and manual testing, developing and maintaining the build and deployment pipeline, and collaborating cross-functionally to define and ship new features. Contributing to API definitions and architecting solutions that integrate with third parties and the mobile client are also key duties. Keeping abreast of .NET development trends and evaluating new technologies is expected.",{"employment":606,"compensation":608,"experience":609,"visaSponsorship":613,"location":614,"skills":615,"industries":628},{"type":607},{"id":123,"name":124,"description":125},{"minAnnualSalary":455,"maxAnnualSalary":456,"currency":188,"details":24},{"experienceLevels":610},[611,612],{"id":241,"name":242,"description":243},{"id":130,"name":131,"description":132},{"type":11},{"type":11},[616,617,469,618,619,620,621,622,623,624,625,626,565,627],"Backend Development","Server Application Development","Security Testing","Code Review","Performance Monitoring","Bug Fixing","Automated Testing","Manual Testing","Architecture","CI/CD","Cross-functional Collaboration","Stakeholder Management",[629,630],{"id":148,"name":149},{"id":79,"name":78},{"id":632,"title":633,"alternativeTitles":634,"slug":650,"jobPostId":632,"description":651,"isReformated":57,"applyUrl":652,"company":81,"companyOption":653,"locations":654,"listingDate":656,"listingSite":116,"isRemote":20,"requirements":657,"responsibilities":658,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":659},"a163ee9f-fdb8-4915-8b61-d42dafd27743","Shared Services Enablement Analyst",[635,636,637,638,639,640,641,642,643,644,645,646,647,648,649],"Operations Enablement Analyst","Project Coordinator - Shared Services","Customer Support Enablement Specialist","Business Operations Analyst - Fintech","Vendor Operations Analyst","Performance Analyst - Shared Services","QA & Training Analyst","Knowledge Management Analyst","Process Improvement Analyst - Shared Services","L&D Operations Analyst","Fintech Operations Support Analyst","Automation Enablement Analyst","BI Analyst - Operations Support","Shared Services Project Analyst","Customer Experience Operations Analyst","shared-services-enablement-analyst-a163ee9f-fdb8-4915-8b61-d42dafd27743","Salary: $70K - $85K\n\nLocation Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>Join the Tilt team\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://www.forbes.com/sites/amyfeldman/2024/08/13/next-billion-dollar-startups-2024/\">\u003Cu>next billion-dollar startups\u003C/u>\u003C/a>, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>The opportunity: Shared Services Enablement Analyst\u003C/h2>\u003Cp style=\"min-height:1.5em\">In this role, you will serve as a high-impact individual contributor within the Shared Services team, combining project management, data analysis, and flexible execution across QA, Learning & Development, and Content. You will partner with the Shared Services Lead and L&D Enablement Manager to deliver insights, drive projects to completion, and provide tactical support where needed. This role ensures Shared Services initiatives move forward without delay while also creating the clean data and structured processes required for AI-driven enablement.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>How you'll make an impact\u003Cbr />\u003Cbr />\u003C/h2>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Project & Data Support\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Manage Shared Services projects, tracking milestones, deliverables, and dependencies across QA, L&D, and Content\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Analyze QA results, training completion, and KB usage data to identify performance trends\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Track Shared Services data and performance, and report on impact for leadership and cross-functional partners\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Support AI and automation initiatives by structuring QA, KB, and training data for system integration\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>QA Support\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Conduct QA audits during peak periods or backlog relief\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Prepare calibration reports and surface error trends to QA leadership\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Partner with L&D to connect QA insights to training interventions\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Content Support\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Draft and update KB articles, SOPs, and internal documentation\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ensure content is accurate, structured, and AI-ready (metadata, tagging)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Track and manage content updates in collaboration with SMEs and Content leadership\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>L&D Support\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Coordinate training schedules with internal and vendor teams\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Administer LMS tasks such as enrollment, completions, and reporting\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Convert SOPs and process docs into learning materials under guidance of the L&D team\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Cross-Functional Coordination\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Support vendor oversight by tracking adherence to QA and training schedules\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Capture meeting notes, action items, and drive follow-through across Shared Services initiatives\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>Why you're a great fit\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">3+ years of experience in project coordination, operations, or customer support enablement\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong analytical skills with proficiency in Excel/Google Sheets; experience with BI tools (Looker, Tableau) is a plus\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience supporting QA, training, or knowledge management programs\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong writing and editing skills for documentation and training content\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Excellent organizational and communication skills; able to manage multiple projects simultaneously\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Familiarity with BPO/vendor environments and fintech customer support preferred\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>Our Interview Process\u003C/h2>\u003Col style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Initial recruiter call:\u003C/strong> A conversation to learn about your experience and what you're looking for in your next role.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Hiring manager interview:\u003C/strong> A deeper discussion about your background and approach to solving challenges.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Skills panel:\u003C/strong> Meet with Tilt team members to discuss your expertise and problem-solving approach through real-world scenarios.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Leadership conversation:\u003C/strong> A conversation with our CFO to discuss our mission and how you could contribute to it (and how we can help you achieve your career goals along the way).\u003C/p>\u003C/li>\u003C/ol>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/631c9f15-a0f8-49e3-b839-1183b4da4f2a",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[655],{"city":24,"region":24,"country":30},"2025-09-26T07:20:42.367Z","Candidates should have over 3 years of experience in project coordination, operations, or customer support enablement. Strong analytical skills with proficiency in Excel/Google Sheets are required, and experience with BI tools like Looker or Tableau is a plus. Familiarity with BPO/vendor environments and fintech customer support is preferred. Excellent organizational and communication skills are essential for managing multiple projects simultaneously.","The Shared Services Enablement Analyst will manage Shared Services projects, tracking milestones and deliverables across QA, L&D, and Content. They will analyze QA results, training completion, and KB usage data to identify performance trends and report on impact. Responsibilities include supporting AI and automation initiatives by structuring data, conducting QA audits, preparing calibration reports, drafting and updating KB articles and SOPs, coordinating training schedules, administering LMS tasks, and capturing meeting notes to drive follow-through.",{"employment":660,"compensation":662,"experience":665,"visaSponsorship":668,"location":669,"skills":670,"industries":681},{"type":661},{"id":123,"name":124,"description":125},{"minAnnualSalary":663,"maxAnnualSalary":664,"currency":188,"details":24},70000,85000,{"experienceLevels":666},[667],{"id":355,"name":356,"description":357},{"type":11},{"type":11},[671,142,672,673,674,675,676,677,678,679,680],"Project Management","QA Audits","KB Article Creation","SOP Development","Documentation","Metadata Tagging","Performance Tracking","Reporting","Data Structuring","AI/Automation Support",[682,683],{"id":148,"name":149},{"id":79,"name":78},{"id":685,"title":686,"alternativeTitles":687,"slug":703,"jobPostId":685,"description":704,"isReformated":57,"applyUrl":705,"company":81,"companyOption":706,"locations":707,"listingDate":709,"listingSite":116,"isRemote":20,"requirements":710,"responsibilities":711,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":712},"281df881-db1b-43d2-89b6-9762a7c07b6b","Customer Support Associate - Empower MX",[688,689,690,691,692,693,694,695,696,697,698,699,700,701,702],"Customer Service Representative - Mexico","Bilingual Customer Support Specialist (Spanish/English)","Fintech Customer Support Agent - Mexico","Customer Experience Associate - Empower MX","Client Support Specialist - Bilingual","Technical Support Representative - Fintech","Customer Care Specialist - Mexico","User Support Agent - Spanish/English","Customer Success Associate - Fintech","Customer Support Agent - Zendesk Experience","Client Relations Specialist - Mexico","Customer Support Analyst - Bilingual","Empower MX Customer Service Agent","Customer Support Specialist - Financial Services","Bilingual Support Representative","customer-support-associate-empower-mx-281df881-db1b-43d2-89b6-9762a7c07b6b","Location Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>Join the Tilt team\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://www.forbes.com/sites/amyfeldman/2024/08/13/next-billion-dollar-startups-2024/\">\u003Cu>next billion-dollar startups\u003C/u>\u003C/a>, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cbr />\u003Cstrong>The opportunity: Customer Support Associate\u003C/strong>\u003Cbr />\u003Cbr />México was Tilt’s first market outside the US. Launched in 2022, we’ve already helped thousands of customers access fair credit in moments of need — using alternative data and technology to serve those often overlooked by traditional lenders. We’re scaling rapidly and preparing to launch new products that will expand our reach and deepen our impact across the country.\u003C/p>\u003Cp style=\"min-height:1.5em\">We are looking for a Customer Support Associate in Mexico. You will be supporting our customers by providing customer-focused assistance, handling customer inquiries on a daily basis, and helping with enhancing the customer experience at Empower MX. In addition, you will escalate leading trends and drivers and engage proactively with the team to help with improving both the product and the customer experience. You will work as part of a small cross-functional team within the company that is exclusively dedicated to the Mexico operation. \u003C/p>\u003Cp style=\"min-height:1.5em\">Tilt / Empower MX is a remote-first company. We drive connectivity through regular company offsites. Travel for company offsites is expected at a minimum 2 times a year.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>How you'll make an impact\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Work on the frontline of the business: support calls, chat, and emails from our users\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Resolve a customer's issue with active listening and knowledge of our products and services\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Become knowledgeable of any pain points in Customer Support that our customers or team members are experiencing\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Advocate for customers from within the organization and drive changes that can improve their experience\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Create a seamless support experience for our customer base \u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Why you're a great fit\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Fluent written and verbal communication in both Spanish and English\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Work authorization in Mexico \u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">A BA/BS degree, 6+ months in a customer support role (a plus if within a fintech company)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Excellent verbal and written communication skills with the ability to explain complex topics in easily understood, concise language\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Demonstrated passion for the customer experience and the ability to solve problems with a short turnaround time for customers while maintaining a high level of empathy\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to communicate cross-functionally and globally\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Availability on weekends (Saturdays) and some holidays\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>A strong plus if you:\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Have expertise in Zendesk\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Are familiar with the Mexican customer and have a basic understanding of the Mexican payments and financial environment \u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/ae38fa3a-8109-4960-be49-8f85b785782f",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[708],{"city":24,"region":24,"country":114},"2025-09-26T07:20:42.37Z","Candidates must have fluent written and verbal communication skills in both Spanish and English, and work authorization in Mexico. A Bachelor's degree and at least 6 months of experience in a customer support role, preferably within a fintech company, are required. Excellent verbal and written communication skills are necessary, along with the ability to explain complex topics clearly and concisely. Demonstrated passion for the customer experience, problem-solving skills with a short turnaround time, and the ability to maintain a high level of empathy are essential. Candidates must be available to work on Saturdays and some holidays. Expertise in Zendesk and familiarity with the Mexican customer base and financial environment are a strong plus.","The Customer Support Associate will provide customer-focused assistance through calls, chat, and emails, resolving user issues with active listening and product knowledge. They will identify pain points in customer support experienced by customers or team members, and advocate for customers within the organization to drive improvements. The role involves creating a seamless support experience and engaging proactively with the team to enhance both the product and customer experience.",{"employment":713,"compensation":715,"experience":716,"visaSponsorship":726,"location":727,"skills":728,"industries":731},{"type":714},{"id":123,"name":124,"description":125},{"minAnnualSalary":24,"maxAnnualSalary":24,"currency":24,"details":24},{"experienceLevels":717},[718,722],{"id":719,"name":720,"description":721},"e677de98-10ce-4da6-9a88-ef9be4395dfe","Entry Level & New Grad","Suitable for recent graduates starting their career.",{"id":723,"name":724,"description":725},"6d29fb0e-c389-4488-940b-7ca93a9f10bb","Junior (1 to 2 years)","Gain initial job experience and develop your skills.",{"type":11},{"type":11},[516,729,517,257,730],"Active Listening","Escalation",[732,733],{"id":148,"name":149},{"id":79,"name":78},{"id":735,"title":736,"alternativeTitles":737,"slug":753,"jobPostId":735,"description":754,"isReformated":57,"applyUrl":755,"company":81,"companyOption":756,"locations":757,"listingDate":759,"listingSite":116,"isRemote":20,"requirements":760,"responsibilities":761,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":762},"7f0be42f-1a60-4197-ab59-e381ed15f06b","Operations Quality and Content Program Lead",[738,739,740,741,742,743,744,745,746,747,748,749,750,751,752],"Training QA Program Manager","Operations Content and Quality Lead","Fintech Training and QA Specialist","Banking Operations Training Lead","B2C Financial Services QA Program Manager","Instructional Design and QA Lead","L&D QA Program Developer","Fraud Operations Training and Quality Lead","Back Office Operations QA Program Manager","Content Development and QA Lead","Performance Improvement and QA Lead","Scalable Training QA Program Manager","AI-Driven QA Program Lead","Knowledge Management and QA Lead","Operations Enablement QA Program Lead","operations-quality-and-content-program-lead-7f0be42f-1a60-4197-ab59-e381ed15f06b","Salary: $100K - $115K\n\nLocation Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>Join the Tilt team\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://www.forbes.com/sites/amyfeldman/2024/08/13/next-billion-dollar-startups-2024/\">\u003Cu>next billion-dollar startups\u003C/u>\u003C/a>, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\u003C/p>\u003Ch2>\u003Cbr />The opportunity: Operations Quality and Content Program Lead\u003C/h2>\u003Cp style=\"min-height:1.5em\">Tilt is looking for an Operations Quality and Content Program Lead to enhance the effectiveness of our fraud, risk, and back office operations. In this role, you’ll own learning, content, and quality assurance.\u003Cbr />\u003Cbr />You will be responsible for fostering excellence within our internal and external operations teams by building and maintaining essential infrastructure. This includes ensuring operations specialists and analysts are expertly trained, thoroughly informed, and consistently performing at their best.\u003Cbr />\u003Cbr />This role sits at the intersection of people, process, and technology, requiring a holistic, insight-driven approach to performance improvement. You will also oversee all operations escalations to identify coaching opportunities and close process gaps.\u003Cbr />\u003Cbr />Working cross-functionally with Vendor Management, Compliance, Digital Transformation, and Customer Support, you will ensure that all tools, workflows, and messages align with our mission and business objectives. The ultimate goal is to build a support organization capable of scaling with excellence. This position reports to the Senior Operations Manager.\u003Cbr />\u003Cbr />Tilt is a remote-first company that fosters connectivity through regular offsites. Travel for company offsites is required at least twice per year.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>How you’ll make an impact\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Refinement of Training Programs:\u003C/strong> Refine and review onboarding and ongoing training programs, improving the operations team’s readiness, retention, and performance across multiple workloads.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Drive QA Strategy & Automation: \u003C/strong>Champion the advancement of our quality assurance program. Utilize AI to optimize reviews, pinpoint performance patterns, and automate feedback processes.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Own Knowledge & Content Systems: \u003C/strong>Maintain, organize, and update internal and external knowledge bases, FAQs, SOPs, and training materials to ensure accuracy, accessibility, and alignment with business objectives.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Partner for Operational Excellence: \u003C/strong>Work with the Vendor Management, Digital Transformation, and Compliance teams to ensure content, workflows, and training are aligned with evolving policies, systems, and customer needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Analyze and Act on Escalation Trends: \u003C/strong>Leverage insights gleaned from escalations and Quality Assurance (QA) to enhance enablement programs and drive continuous improvement throughout the support experience lifecycle.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cbr />\u003Cstrong>Why you’re a great fit\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">5+ years of experience in training design and QA systems\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">4+ years of fraud and back office banking operations experience (ideally in a B2C fintech or financial services environment)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proven ability to support Quality Assurance efforts, and provide timely feedback and readily accessible resources to Tilt’s BPO/external teams to achieve optimal performance\u003C/p>\u003C/li>\u003C/ul>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience supporting team members by providing coaching, performance management, and career development in a fast-paced production based environment\u003C/p>\u003C/li>\u003C/ul>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Comprehensive grasp of the training-performance-automation feedback loop, and adeptness in leveraging data to bridge performance deficits\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Skilled in instructional design, adult learning principles, and contemporary L&D technologies, including Learning Management Systems (LMS), Quality Assurance (QA) tools, and knowledge bases\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Demonstrated ability to lead QA program development across internal and external operations teams, including creating scorecards, calibration processes, and reporting\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experienced in creating scalable solutions by synthesizing data, feedback, and strategy\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Familiarity with banking regulations and payment processes (ex. Reg E, Reg Z, UDAAP, FCRA)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Excellent communication and cross-functional collaboration skills\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>Our interview process\u003C/h2>\u003Col style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Initial Recruiter Call:\u003C/strong> A conversation to learn about your experience and what you're looking for in your next role.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Hiring Manager Interview:\u003C/strong> A deeper discussion about your background and the Operations Quality and Content Program Lead role\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Skills Panel:\u003C/strong> Meet with Tilt team members to discuss your expertise and approach to problem-solving.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Leadership Conversations:\u003C/strong> Final conversations with our CFO and CEO to discuss our mission and how you could contribute to it (and how we can help you achieve your career goals along the way).\u003Cbr />\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ol>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/af05af55-f042-4d5d-a6c2-70581fbbea38",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[758],{"city":24,"region":24,"country":30},"2025-09-26T07:20:42.582Z","Candidates must possess over 5 years of experience in training design and QA systems, along with over 4 years of experience in fraud and back office banking operations, preferably within a B2C fintech or financial services setting. A comprehensive understanding of the training-performance-automation feedback loop and proficiency in leveraging data to address performance gaps are essential. The role also requires expertise in instructional design, adult learning principles, and modern L&D technologies such as LMS, QA tools, and knowledge bases. Demonstrated experience in leading QA program development, including scorecards, calibration processes, and reporting, is necessary, as is experience in creating scalable solutions.","The Operations Quality and Content Program Lead will refine and review onboarding and ongoing training programs to improve operations team readiness, retention, and performance. This role involves championing the advancement of the quality assurance program, utilizing AI to optimize reviews, identify performance patterns, and automate feedback. Responsibilities include maintaining and updating internal and external knowledge bases, FAQs, SOPs, and training materials for accuracy and alignment with business objectives. The Lead will partner with Vendor Management, Digital Transformation, and Compliance teams to ensure content, workflows, and training align with evolving policies and customer needs. Additionally, the role requires analyzing escalation trends and QA insights to enhance enablement programs and drive continuous improvement in the support experience, while also providing coaching, performance management, and career development to team members.",{"employment":763,"compensation":765,"experience":768,"visaSponsorship":772,"location":773,"skills":774,"industries":785},{"type":764},{"id":123,"name":124,"description":125},{"minAnnualSalary":766,"maxAnnualSalary":767,"currency":188,"details":24},100000,115000,{"experienceLevels":769},[770,771],{"id":241,"name":242,"description":243},{"id":130,"name":131,"description":132},{"type":11},{"type":11},[775,776,777,778,779,370,780,626,781,782,783,140,784],"Operations Management","Quality Assurance","Content Development","Training Programs","Onboarding","Escalation Management","Fraud Operations","Risk Management","Back Office Operations","Mobile-first Products",[786,787],{"id":148,"name":149},{"id":79,"name":78},{"id":789,"title":790,"alternativeTitles":791,"slug":807,"jobPostId":789,"description":808,"isReformated":57,"applyUrl":809,"company":81,"companyOption":810,"locations":811,"listingDate":813,"listingSite":116,"isRemote":20,"requirements":814,"responsibilities":815,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":816},"e2661912-70e5-416e-b349-067a84a46941","Lead Machine Learning Engineer (MLOps)",[792,793,794,795,796,797,798,799,800,801,802,803,804,805,806],"MLOps Lead Engineer","Senior MLOps Engineer","Machine Learning Operations Lead","Lead ML Platform Engineer","Head of MLOps","Director of MLOps","MLOps Team Lead","Lead AI/ML Engineer (MLOps)","Senior Machine Learning Operations Specialist","Cloud MLOps Lead","Lead ML Infrastructure Engineer","MLOps Architect","Lead Data Science Platform Engineer","Senior ML Deployment Engineer","Lead ML Workflow Automation Engineer","lead-machine-learning-engineer-mlops-e2661912-70e5-416e-b349-067a84a46941","Salary: $230K - $270K\n\nLocation Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>Join the Tilt team\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://www.forbes.com/sites/amyfeldman/2024/08/13/next-billion-dollar-startups-2024/\">\u003Cu>next billion-dollar startups\u003C/u>\u003C/a>, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>The Opportunity: Lead Machine Learning Engineer (MLOps)\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">Our \u003Cstrong>Machine Learning Engineering team,\u003C/strong> focusing on MLOps, is looking for a great technical lead. You will play a pivotal role in operationalizing our ML platform, including our production ML models, ensuring they are scalable, reliable, and easy to monitor. You’ll work closely with our data scientists, server engineers, and infrastructure teams to build feature stores for model development and inference, facilitate model refit/retrain iterations, enhance model deployment (CI/CD) pipeline, as well as strengthen model monitoring.\u003C/p>\u003Cp style=\"min-height:1.5em\">Tilt is a remote-first company. We drive connectivity through regular company offsites. Travel for company offsites is expected at a minimum 2 times a year.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>How You'll Make an Impact\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Lead and help grow our ML Platform team\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Design and Implement Scalable MLOps Infrastructure\u003C/strong>: Develop and maintain the infrastructure required for the entire machine learning lifecycle, from data ingestion and model training to deployment and monitoring.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Build and Maintain Feature Stores:\u003C/strong> Design and implement robust feature stores to ensure consistent and efficient feature management across all ML models\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Automate ML Workflows:\u003C/strong> Develop and implement CI/CD pipelines for machine learning models, automating the deployment and monitoring process.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Implement Resource Management and Orchestration:\u003C/strong> Utilize tools like Kubernetes, Airflow, or similar technologies to effectively manage and orchestrate ML resources.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Monitor and Debug Production ML Systems:\u003C/strong> Establish comprehensive monitoring and alerting systems to ensure the health and performance of deployed ML models.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Collaborate with Data Scientists and Server Engineers:\u003C/strong> Work closely with data scientists and server engineers to understand their infrastructure needs and provide effective solutions.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Why You're a Great Fit\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">4+ years of experience in MLOps, ML Engineering, or DevOps for machine learning.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with machine learning algorithms and model development process.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong expertise in cloud platforms (AWS or Azure) for ML deployment.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins) for ML.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong knowledge of model monitoring tools (e.g., Evidently AI, MLflow).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Hands-on experience with orchestration frameworks (e.g., Airflow, Kubeflow).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Familiarity with Pyspark and Databricks is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Familiarity with infrastructure-as-code (Terraform, CloudFormation) is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Able to effectively leverage AI-powered development tools (e.g., Cursor, Augment, Factory) to enhance productivity, code quality, and collaboration.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/67bc84a4-277b-4f29-a397-7293542a1e96",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[812],{"city":24,"region":24,"country":30},"2025-09-26T07:20:42.654Z","Candidates should have 4+ years of experience in MLOps, ML Engineering, or DevOps for machine learning, with a strong understanding of machine learning algorithms and the model development process. Expertise in cloud platforms like AWS or Azure for ML deployment, CI/CD pipelines for ML (e.g., GitHub Actions, Jenkins), model monitoring tools (e.g., Evidently AI, MLflow), and orchestration frameworks (e.g., Airflow, Kubeflow) is required. Familiarity with Pyspark, Databricks, and infrastructure-as-code tools like Terraform or CloudFormation is a plus. The ability to leverage AI-powered development tools for enhanced productivity is also expected.","The Lead Machine Learning Engineer (MLOps) will lead and help grow the ML Platform team, designing and implementing scalable MLOps infrastructure for the entire machine learning lifecycle. This includes building and maintaining feature stores, automating ML workflows with CI/CD pipelines, and implementing resource management and orchestration using tools like Kubernetes or Airflow. Responsibilities also involve monitoring and debugging production ML systems, establishing comprehensive monitoring and alerting, and collaborating closely with data scientists and server engineers to provide effective infrastructure solutions.",{"employment":817,"compensation":819,"experience":822,"visaSponsorship":825,"location":826,"skills":827,"industries":838},{"type":818},{"id":123,"name":124,"description":125},{"minAnnualSalary":820,"maxAnnualSalary":821,"currency":188,"details":24},230000,270000,{"experienceLevels":823},[824],{"id":130,"name":131,"description":132},{"type":11},{"type":11},[140,828,829,830,625,831,832,833,834,835,836,837],"MLOps","Kubernetes","Airflow","Data Ingestion","Model Training","Model Deployment","Model Monitoring","Feature Stores","Scalability","Reliability",[839,840],{"id":148,"name":149},{"id":79,"name":78},{"id":842,"title":843,"alternativeTitles":844,"slug":859,"jobPostId":842,"description":860,"isReformated":57,"applyUrl":861,"company":81,"companyOption":862,"locations":863,"listingDate":867,"listingSite":116,"isRemote":20,"requirements":868,"responsibilities":869,"status":119,"expiryDate":24,"isGoogleIndexed":57,"summary":870},"f53e8ab1-d105-43cd-a3df-b7dfed77d319","Staff Backend Engineer - Cashalo",[592,845,846,847,848,849,850,851,852,853,854,855,856,857,858],"Lead .NET Developer","Principal Backend Engineer (.NET)","Staff Software Engineer - API Development","Senior .NET API Architect","Technical Lead - Backend Services","Senior .NET Systems Engineer","Backend Engineering Lead - C#","Principal .NET Developer - Scalable Systems","Staff Engineer - Distributed Systems (.NET)","Senior Software Architect - .NET Backend","Lead Backend Developer - Azure","Principal Engineer - Microservices (.NET)","Staff .NET Engineer - FinTech Backend","Senior C# Backend Developer","staff-backend-engineer-cashalo-f53e8ab1-d105-43cd-a3df-b7dfed77d319","Location Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>Join the Tilt team\u003C/h1>\u003Cp style=\"min-height:1.5em\">At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://www.forbes.com/sites/amyfeldman/2024/08/13/next-billion-dollar-startups-2024/\">\u003Cu>next billion-dollar startups\u003C/u>\u003C/a>, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.\u003C/p>\u003Ch1>\u003Cstrong>The Opportunity: Staff Backend Engineer - Cashalo\u003C/strong>\u003C/h1>\u003Cp style=\"min-height:1.5em\">As a \u003Cstrong>Staff Backend Engineer\u003C/strong> at Cashalo, you’ll play a pivotal role in shaping the technical direction of our products and platform. You’ll think and operate like a \u003Cstrong>Product Engineer\u003C/strong>, collaborating cross-functionally to deeply understand our customers, anticipate risks and trade-offs, and design secure, scalable solutions that power financial access for millions.\u003C/p>\u003Cp style=\"min-height:1.5em\">You’ll lead large-scale, complex initiatives with full accountability for outcomes — from solution design to execution. As a multiplier, you’ll mentor engineers, lead incident responses, guide best practices, and set the standard for engineering excellence. You’ll also effectively leverage \u003Cstrong>AI-powered development tools\u003C/strong> (like Cursor, Augment, or Factory) to boost productivity, code quality, and collaboration.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>This role is remote-first within Australia, New Zealand, or Singapore.\u003C/strong> You’ll work closely with your team virtually and travel is expected at least twice a year for global Tilt offsites, plus occasional Cashalo team offsites in the Philippines to connect, plan, and build for the future.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>How You’ll Make an Impact\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Lead the design, development, and deployment of secure, high-quality server-side applications that deliver real customer and business value.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Own technical initiatives end-to-end: identify opportunities, shape solutions, manage execution, and report progress.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proactively collaborate with Product, Design, Data, and business stakeholders to drive optimal product direction, simplify designs, and balance trade-offs.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Take full responsibility for high-impact projects, anticipating and resolving issues before they become blockers.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Serve as a technical leader and multiplier: mentor engineers up to and including Senior level, lead incident responses, and provide thoughtful code and architecture reviews.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Act as a lead technical interviewer and reviewer for technical content such as Tilt Engineering blog posts.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Leverage \u003Cstrong>AI-powered developer tools\u003C/strong> to improve your workflow, enhance code quality, and share best practices across the team.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Monitor server performance and reliability, participate in on-call rotations as needed, and work continuously to minimize defects.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Model our ownership culture by acting with initiative, accountability, and a problem-solving mindset in everything you do.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Why You’re a Great Fit\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Bachelor’s degree or higher in Computer Science, Software Engineering, or related field.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">10+ years of experience developing and deploying web APIs using \u003Cstrong>.NET (C#)\u003C/strong>, with deep knowledge of backend architecture and scalable system design.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Hands-on experience with ORMs (e.g., Entity Framework) and strong skills in constructing and optimizing RDMS queries.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proficiency with asynchronous programming models, messaging queues (e.g., AMQP), and cloud PaaS environments (e.g., Azure).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proven ability to lead large-scale, complex technical initiatives with full ownership of outcomes.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">A recognized mentor who builds up peers, shares knowledge generously, and sets a high bar for technical excellence.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong problem-solving skills — you see around corners and facilitate solving complex technical challenges.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Able to effectively use \u003Cstrong>AI-powered development tools\u003C/strong> (e.g., Cursor, Augment, Factory) to boost productivity and collaboration.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Thrive in a collaborative, fast-paced environment and enjoy challenging assumptions to build better solutions for customers.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Our Interview Process\u003C/strong>\u003C/h2>\u003Col style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Initial Recruiter Call:\u003C/strong> Let’s get to know each other and ensure there’s a great fit.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Hiring Manager Interview:\u003C/strong> A deeper discussion of your experience and approach to solving challenges.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Skills Panel:\u003C/strong> Meet Cashalo team members and demonstrate your technical and product-thinking approach through real-world scenarios.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Leadership Conversation:\u003C/strong> A final chat with our leadership team to align on our mission, your goals, and how we can succeed together.\u003Cbr />\u003C/p>\u003C/li>\u003C/ol>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>What you'll get at Tilt\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Virtual-first teamwork:\u003C/strong> The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Competitive pay:\u003C/strong> We're big on potential, and it's reflected in our competitive compensation packages and generous equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Complete support:\u003C/strong> Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Visibility is yours\u003C/strong>: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Paid global onsites\u003C/strong>: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact is recognized\u003C/strong>: Growth opportunities follow your contributions, not rigid promotion timelines.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>The Tilt Way\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.\u003C/strong>\u003C/p>","https://jobs.ashbyhq.com/tilthq/9fc36c03-a17c-4e60-bdb0-839aeda06140",{"id":80,"name":81,"urlSafeSlug":111,"logo":82},[864,865],{"city":229,"region":229,"country":230},{"city":24,"region":24,"country":866},"Australia","2025-09-26T07:20:42.715Z","Candidates should possess a Bachelor's degree or higher in Computer Science, Software Engineering, or a related field, along with over 10 years of experience developing and deploying web APIs using .NET (C#). Deep knowledge of backend architecture and scalable system design, hands-on experience with ORMs like Entity Framework, and strong skills in constructing and optimizing RDMS queries are essential. Proficiency with asynchronous programming models, messaging queues (e.g., AMQP), and cloud PaaS environments (e.g., Azure) is required. The ideal candidate will be able to effectively use AI-powered development tools and thrive in a fast-paced, collaborative environment.","The Staff Backend Engineer will lead the design, development, and deployment of secure, high-quality server-side applications, owning technical initiatives end-to-end from solution design to execution. They will collaborate with Product, Design, Data, and business stakeholders to drive product direction and simplify designs. This role involves acting as a technical leader and multiplier by mentoring engineers, leading incident responses, and providing code and architecture reviews. Responsibilities also include serving as a lead technical interviewer, leveraging AI-powered developer tools to improve workflow and code quality, monitoring server performance and reliability, participating in on-call rotations, and minimizing defects.",{"employment":871,"compensation":873,"experience":874,"visaSponsorship":877,"location":878,"skills":879,"industries":886},{"type":872},{"id":123,"name":124,"description":125},{"minAnnualSalary":24,"maxAnnualSalary":24,"currency":24,"details":24},{"experienceLevels":875},[876],{"id":130,"name":131,"description":132},{"type":11},{"type":11},[616,880,881,140,141,882,883,884,885,626],"Server-side Applications","Scalable Solutions","AI-powered Development Tools","Incident Response","Best Practices","Product Engineering",[887,888],{"id":148,"name":149},{"id":79,"name":78},["Reactive",890],{"$ssite-config":891},{"env":892,"name":893,"url":894},"production","nuxt-app","https://jobo.world",["Set"],["ShallowReactive",897],{"company-Arta-Finance":-1,"company-jobs-86f802c3-3030-4e2f-822c-6395b10d5858-carousel":-1},"/company/Arta-Finance",{}]