[Remote] Senior HRBP Manager, Engineering at Twilio

British Columbia, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Communications, SaaSIndustries

Requirements

10+ years of HRBP experience and 4+ years partnering with software engineering or product management teams
Deep knowledge of engineering orgs, including operating models, methodologies, roles, and trends
Proven ability to deliver scalable, high-ROI, business-first people programs
Exceptional communication, coaching, and relationship-building skills
Energized by learning, solving complex problems, and driving results
Desired
Experience partnering with internal OE consultants and/or HCM strategy firms
Background working within HRBP teams that build and drive functional talent strategies

Responsibilities

Taking a consultative, data-driven approach to uncover opportunities
Using analytics and insights to drive timely, targeted outcomes
Building high-ROI programs, ranging from org design, workforce planning, and culture curation
Partnering closely with HR COEs to ensure your functional talent strategy syncs with cyclical programs
Turbo-boosting your productivity with sensible usage of AI tools
Maintain a strong say:do ratio and uphold confidentiality
Activate effective executive coaching skills
Leverage deep understanding of engineering orgs to shape outcomes
Lead by example—living and modeling Twilio Magic (values)

Skills

Key technologies and capabilities for this role

HRBPTalent StrategyOrg DesignWorkforce PlanningHR AnalyticsExecutive CoachingEngineering OrganizationsAI ToolsData-DrivenCulture Curation

Questions & Answers

Common questions about this position

Is this role remote-friendly?

Yes, Twilio follows a remote-first work policy, allowing team members to work from the comfort of their homes regardless of location while maintaining a strong culture of connection and global inclusion.

What experience is required for this Senior HRBP Manager role?

Candidates need 10+ years of HRBP experience, including 4+ years partnering with software engineering or product management teams, deep knowledge of engineering orgs, proven ability to deliver scalable high-ROI people programs, and exceptional communication, coaching, and relationship-building skills.

What is the salary for this position?

This information is not specified in the job description.

What is Twilio's company culture like?

Twilio emphasizes a remote-first approach with a strong culture of connection, global inclusion, and living the Twilio Magic values, fostering a vibrant team environment where diverse experiences drive global impact.

What makes a strong candidate for this HRBP role?

A strong candidate thrives in product-development environments, has deep engineering org knowledge, delivers high-ROI people programs, excels in communication and coaching, and is energized by learning, problem-solving, and results, even if their career path is non-traditional.

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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