Senior HR Operations Specialist at Aircall

Paris, Île-de-France, France

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

5+ years of HR experience, or equivalent qualifications
Excellent organizational skills and attention to detail
Proficiency in HRIS tools (e.g., BambooHR or similar)
Fluency in English (required); proficiency in additional regional languages is a plus
Excellent analytical and problem-solving skills
Strong organizational skills to manage deadlines across multiple time zones
Exceptional communication skills to work effectively with cross-cultural teams and stakeholders

Responsibilities

Manage employee lifecycle processes, including onboarding, probation, and offboarding
Maintain and update HRIS systems with employee data and support reporting needs
Ensure compliance with labor regulations and company policies across all HR operations
Act as a point of contact for employee queries related to payroll, benefits, and HR policies
Support audits by preparing required documents and records related to HR operations
Manage end-to-end international payroll operations ensuring accurate and timely salary delivery
Work with payroll provider to ensure payroll processes align with local labor laws, tax regulations, and company policies
Facilitate seamless payroll transitions during onboarding and offboarding
Maintain accurate employee records while safeguarding sensitive data

Skills

HRIS

Payroll

Onboarding

Offboarding

Compliance

Labor Regulations

Employee Lifecycle

Audit Preparation

Benefits Administration

Aircall

Cloud-based phone system for businesses

About Aircall

Aircall provides a cloud-based phone system that helps businesses manage their voice communications effectively. The platform includes features such as call monitoring, call routing, and the ability to sync data with other business tools like Customer Relationship Management (CRM) systems and helpdesks. It is designed for small to medium-sized businesses (SMBs) and enterprises that need a scalable solution for handling a high volume of calls. Aircall operates on a subscription-based model, where clients pay a recurring fee based on the number of users and features they need. This model allows for continuous updates and support. Additionally, Aircall has an app marketplace where third-party developers can create integrations, enhancing the platform's functionality and providing extra revenue opportunities. The goal of Aircall is to streamline communication for businesses and improve their operational efficiency.

New York City, New YorkHeadquarters

2014Year Founded

$219.4MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus

Risks

Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.

Economic downturns could reduce SMB spending on communication tools, impacting revenue.

Privacy regulations in the EU may increase compliance costs for Aircall.

Differentiation

Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.

The platform supports multilingual capabilities, enhancing global reach and customer service.

Aircall's subscription model provides steady revenue and continuous updates for users.

Upsides

Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.

The rise of remote work increases the need for cloud-based communication tools like Aircall.

Projected growth in cloud telephony services presents expansion opportunities for Aircall.

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