Senior HCM Functional Consultant - workday Success Plans at Workday

Atlanta, Georgia, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Human Resources, Enterprise SoftwareIndustries

Requirements

Confidently and consistently provide excellent customer service
Engage customers to quickly understand business requirements
Share broad experience with industry practices
Adapt and succeed independently in challenging situations
Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions
Support multiple customers concurrently on short duration projects
Enjoy helping customers become more self-sufficient, stabilize and optimize their Workday applications, and learn about new features
Conduct research to ensure understanding of customer questions and related Workday concepts
Deliver small scope consulting in response to customer requests, providing configuration guidance, demonstrations, considerations, tips & tricks
Troubleshoot product configuration to resolve or provide optimal product configuration to meet customer business requirements
Clearly and effectively communicate responses and value to customers

Responsibilities

Share expertise with customers on a variety of Ask-an-Expert requests
Partner with an Engagement Manager to deliver services including Feature Adoption Workshops (facilitate customer Workday feature roadmap discussions), Functional Review (Tenant Review with Consulting Services), and Health Check (Tenant Review with Cross Functional Consulting Services)
Deliver additional services including Collaboration Crews (facilitate group customer sharing discussions) and Accelerator Webinars (creating and delivering customer content)

Skills

Workday

HCM

Functional Consulting

Success Plans

Feature Deployment

Enterprise Cloud

Finance

Planning

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

Land your dream remote job 3x faster with AI

Try Jobo Free