[Remote] Senior Field Clinical Specialist - Louisiana/Arkansas Area at Surmodics

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

Polished professional presence and ability to interact and relate well to physician and nursing community, educators, and other healthcare professionals
Confidence in demonstrating medical devices

Responsibilities

Train, educate and support HCPs on the clinical use of company products
Support clinical sites to complete product evaluations; Provide customer, clinical, and technical support
Obtain and translate customer / clinician feedback to internal teams to inform product design decisions and improvements
Deliver product presentations (one-on-one or group in-services), provide clinical expertise as it relates to product usage in indicated clinical procedures
Establish standards of practice involving company products within clinical and customer sites
Act as clinical liaison between product/business teams and end-user customers
Lead and coordinate lunch & learns, educational events, training symposia and regional conferences as appropriate
Act as a trusted advisor and identify champions, build strong relationships with customers and colleagues
Actively participate in developing training programs and materials related to anatomy, disease states, and products for both internal and external customers
Adhere to company standards and values related to honesty, integrity, trust, respect, and accountability. Perform all responsibilities in accordance with company policies and procedures and applicable state / federal rules and regulations
Participate in all required training as well as clinical and/or sales meetings, tradeshows, conferences, as needed
Maintain sample inventories, distributing samples in compliance with sample accountability procedures and policies
Provide complete, accurate and timely submission of all documentation to include but not limited to timekeeping, customer interactions - site visit details, customer complaints, call activity logs, expense reports, and consignment and sample tracking
Maintain and update current and prospective customer target profiles
Stay current with market knowledge and competitive products and share knowledge internally
Maintain understanding and full compliance to company compliance programs and policies. Operate within industry guidelines related to AdvaMed, Sunshine Act, and other regulations that provide a framework for appropriate interaction with healthcare professionals
Comply with Promotional Programs, and proper use of Promotional Materials and Promotional Expense Budgets

Skills

Key technologies and capabilities for this role

Clinical TrainingMedical DevicesProduct EvaluationCustomer FeedbackProduct PresentationsHealthcare EducationClinical ProceduresTechnical Support

Questions & Answers

Common questions about this position

What are the main responsibilities of the Senior Field Clinical Specialist?

The role focuses 70% on clinical support, including training and educating HCPs on product use, supporting product evaluations, obtaining customer feedback, delivering presentations, and building relationships. The remaining 30% involves functional requirements like participating in training, meetings, tradeshows, and maintaining sample inventories.

Is this a remote position or does it require travel?

The role is field-based in the Louisiana/Arkansas area, involving travel to customer sites for clinical support, product evaluations, presentations, and events like lunch & learns and conferences.

What clinical expertise is needed for this role?

Candidates need clinical and technical expertise in medical devices, particularly for training HCPs, supporting product evaluations in clinical procedures, and establishing practice standards incorporating company products.

What company values must the Senior Field Clinical Specialist adhere to?

The role requires adherence to company standards and values related to honesty, integrity, trust, respect, and accountability, while performing all responsibilities in accordance with company policies and applicable regulations.

What makes a strong candidate for this Senior Field Clinical Specialist position?

Strong candidates have clinical expertise to train HCPs and support product evaluations, skills in building customer relationships and acting as a trusted advisor, and the ability to translate feedback to internal teams while participating in events and maintaining compliance.

Surmodics

Provides components for diagnostics and medical devices

About Surmodics

Surmodics specializes in providing essential components for in vitro diagnostic (IVD) products and advanced coatings for medical devices. Their IVD offerings include a variety of products such as protein stabilizers, diluents, blockers, substrates, and antibodies, which are vital for creating sensitive immunoassays that detect substances in biological samples. Surmodics also develops advanced coatings for medical devices, including lubricious and hemocompatible coatings, and is known for creating the drug delivery coating for the first drug-eluting stent. The company collaborates closely with clients to accelerate product development and commercialization, which helps them meet market demands quickly. Surmodics stands out from competitors through its strong focus on client collaboration and rapid product development, aiming to support the healthcare and biotechnology sectors effectively.

Eden Prairie, MinnesotaHeadquarters

1979Year Founded

$125MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

201-500Employees

Benefits

Performance Bonus

401(k) Company Match

401(k) Retirement Plan

Company Equity

Stock Options

Risks

GTCR acquisition may disrupt operations or client relationships.

Becoming privately held could reduce transparency and investor confidence.

New thrombectomy systems face competition, potentially impacting market share.

Differentiation

Surmodics excels in advanced coatings for medical devices, enhancing device performance.

The company offers a comprehensive range of IVD products for sensitive immunoassays.

Surmodics' expertise in drug-delivery coatings is unmatched, proven by the first drug-eluting stent.

Upsides

Surmodics' acquisition by GTCR could accelerate growth and innovation.

The launch of Pounce Thrombectomy Systems addresses rising peripheral artery disease cases.

Surmodics' SurVeil DCB shows promising results, boosting its vascular intervention portfolio.

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