Senior Field Applications Engineer at Shield AI

New Delhi, Delhi, India

Shield AI Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Defense, Aerospace, TechnologyIndustries

Requirements

  • Bachelor’s degree in Engineering, Computer Science, or a related field
  • 4+ years of industry experience or 2+ years of experience plus a master's degree
  • Ability to travel and stay deployed at customer sites across India
  • Ability to travel to USA for up to 3 months at a time for training
  • 3+ years of experience in an integration/applications engineering role
  • 2+ years of experience working in a startup environment
  • Strong technical background in software engineering
  • Strong proficiency in writing modern C++ code
  • Intermediate proficiency in writing Python code
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Ability to converse fluently in Hindi and English

Responsibilities

  • Become an expert user of the Hivemind enterprise software stack
  • Provide technical support and training to customers
  • Develop AI & Autonomy applications using the Shield AI enterprise software development kit
  • Assist the sales team in pre-sales activities, e.g., demos
  • Assist in post-sales deployment and integration of Shield AI enterprise software products
  • Develop and maintain technical documentation and training materials
  • Troubleshoot and resolve technical issues
  • Help customers debug software/API integration issues
  • Collaborate with the engineering team to address customer feedback and improve products
  • Stay at customer sites for extended periods of time

Skills

Key technologies and capabilities for this role

AIAutonomySDKAPI IntegrationSoftware TroubleshootingCustomer TrainingTechnical DocumentationPre-sales DemosIntegration EngineeringTechnical Support

Questions & Answers

Common questions about this position

What compensation and benefits are offered for this role?

International team members are employed through an Employer of Record (EOR) and receive a comprehensive international benefits package on top of base salary. For full details on compensation and benefits, consult your talent acquisition partner.

Is this a remote position, or does it require travel?

The role requires the ability to travel and stay deployed at customer sites across India, as well as travel to the USA for up to 3 months at a time for training.

What technical skills are required for this position?

Candidates need strong proficiency in writing modern C++ code, intermediate proficiency in Python code, and a strong technical background in software engineering.

What experience is needed to qualify for this role?

A Bachelor’s degree in Engineering, Computer Science, or related field is required, along with 4+ years of industry experience or 2+ years plus a master's degree, 3+ years in an integration/applications engineering role, and 2+ years in a startup environment.

What makes a strong candidate for this Field Applications Engineer role?

Strong candidates will have excellent problem-solving and analytical skills, strong communication and interpersonal skills, and the ability to converse fluently in Hindi and English, in addition to the technical and experience requirements.

Shield AI

Develops AI and autonomous systems for defense

About Shield AI

Shield AI specializes in creating artificial intelligence and autonomous systems specifically for the defense industry. The company develops AI-powered systems, including autonomous drones, that assist military operations, especially in environments where GPS and communication may not be available. This technology allows for safer and more efficient defense operations. Shield AI differentiates itself from competitors by focusing on advanced AI capabilities and securing significant contracts with government and military clients, such as the multi-billion dollar EWAAC contract. The company's goal is to enhance operational capabilities and safety in military contexts, ultimately aiming to protect lives through its innovative solutions.

San Diego, CaliforniaHeadquarters
2015Year Founded
$772.8MTotal Funding
DEBTCompany Stage
AI & Machine Learning, DefenseIndustries
501-1,000Employees

Benefits

Medical Insurance Coverage
Long Term Disability Insurance
Health Care FSA and Dependent Care FSA
Employee Assistance Program
Subsidized Gym Membership
Pet Insurance
Competitive Compensation
Retirement Services
Life Insurance
Parental Leave
Bereavement Support
Flexible Work Hours
PTO
Paid Holidays
Commuter Benefits
Relaxed Dress Code
Yearly Swag Items
Unlimited Snacks
Bottomless Beverages
Annual Celebrations
Work From Home Benefits
Standing Desks and Widescreen Monitors

Risks

Increased competition from companies like Waymo could divert investment from Shield AI.
Geopolitical tensions may challenge the JSW Defence partnership for V-BAT production in India.
Dependency on Palantir's infrastructure may limit Shield AI's operational flexibility.

Differentiation

Shield AI's Hivemind is the first autonomous AI pilot deployed in combat since 2018.
Strategic partnerships with Palantir and JSW Defence enhance technological capabilities and market reach.
Shield AI's V-BAT drone is selected for a $198 million U.S. Coast Guard contract.

Upsides

Increased demand for autonomous systems in defense boosts Shield AI's market potential.
Successful multi-aircraft autonomous flight tests showcase advanced AI piloting capabilities.
Significant investment in robotics indicates a robust market for Shield AI's offerings.

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