d) at Contentful

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AIIndustries

Requirements

5+ years experience in technical leadership, specifically managing software/platform engineering teams; direct experience building platform products and infrastructure at scale
Proven track record delivering high-quality software and platform capabilities for internal and external customers
Deep engineering background including cloud architectures, containerization, and scalable APIs
Demonstrated ability to abstract complex AI technologies (LLMs, RAG, integrations) into usable, compliant, and extensible platform features
Strategic, data-driven thinking in translating business requirements into effective technical execution
Advanced stakeholder management and cross-functional collaboration skills
Experience embedding governance, compliance, and privacy (e.g., GDPR, CCPA, AI transparency requirements) within development practices
Outcome-oriented and pragmatic; focused on delivering tangible business impact and customer value
Entrepreneurial mindset; comfortable with ambiguity and change
Commitment to professional development and team growth
Excellent communication skills aligning diverse stakeholders
[Bonus] Experience in content management, digital experience platforms, or integrating AI/ML solutions into SaaS platforms
[Bonus] Understanding of AI ethics, bias mitigation, and responsible AI practices

Responsibilities

Lead and scale high-performing engineering teams focused on core AI platform capabilities
Set and maintain a technical vision for scalable, developer-friendly tools that empower feature teams to rapidly and reliably build and integrate AI-powered solutions
Drive initiatives around modular AI actions, streaming support, observability, and traceability, ensuring compliance with AI content authenticity and regulatory requirements (such as EU AI Act and GDPR)
Partner with Product, Design, and Engineering leaders to align strategic roadmaps and deliver measurable business value
Ensure AI capabilities (agentic frameworks and LLM platforms) are secure, governed, reliable, and intuitive
Serve as a consultant and enabler for product teams by delivering reusable, well-documented AI platform components and guiding adoption
Recruit, mentor, and coach team members to foster technical and leadership growth
Guide teams through the full lifecycle: discovery, design, implementation, scaling, and continuous improvement
Act as a thought partner to senior leadership, helping shape Contentful’s long-term AI strategy
Promote responsible AI development practices, including ethics, bias mitigation, and privacy
Monitor market and technology trends, evaluating emerging tools and methodologies

Skills

Key technologies and capabilities for this role

AI PlatformLLMsAgentic FrameworksObservabilityTraceabilityGDPREU AI ActPlatform EngineeringStreaming Support

Questions & Answers

Common questions about this position

What experience is required for the Senior Engineering Manager role?

Candidates need 5+ years in technical leadership managing software/platform engineering teams, a proven track record delivering high-quality platform capabilities, deep engineering background in cloud architectures, containerization, and scalable APIs, plus ability to abstract complex AI technologies into usable platform features.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What does the team structure look like for this role?

You will lead and scale high-performing engineering teams focused on core AI platform capabilities, recruit, mentor, and coach team members, and partner with Product, Design, and Engineering leaders.

What makes a strong candidate for this Engineering Manager position?

A strong candidate has 5+ years in technical leadership with experience building scalable platform products, deep engineering skills in cloud and APIs, and the ability to simplify complex AI tech while promoting responsible AI practices.

Contentful

Digital content management platform for businesses

About Contentful

Contentful offers a platform for digital content management that enables businesses to create, manage, and deliver content without coding. Its content management system (CMS) is designed for teams to streamline their content production and maintain a consistent experience across various brands and channels. Unlike competitors, Contentful operates on a freemium model, providing free access to basic features while charging for advanced capabilities. The company's goal is to empower businesses to effectively manage their digital content at scale.

Berlin, GermanyHeadquarters

2013Year Founded

$324.4MTotal Funding

SERIES_FCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Stock Options

Fertility Treatment Support

Unlimited Paid Time Off

Parental Leave

Professional Development Budget

Wellness Program

Phone/Internet Stipend

Home Office Stipend

Risks

Emerging CMS platforms with lower costs threaten Contentful's market share.

Integration challenges from the Ninetailed acquisition could disrupt operations.

The freemium model may limit revenue growth if users don't convert to paid plans.

Differentiation

Contentful offers a composable content platform for digital-first businesses.

The platform integrates seamlessly with hundreds of tools through open APIs.

Contentful's CMS allows content management without needing to write code.

Upsides

Contentful's acquisition of Ninetailed enhances its AI-driven content personalization capabilities.

Partnerships with Vercel and SAP expand Contentful's integration and market reach.

The rise of generative AI tools presents opportunities for Contentful's platform enhancement.

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