[Remote] Director of AI Development at Bloomerang

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Nonprofit Technology, SaaSIndustries

Requirements

12+ years of software engineering experience, including 5+ years leading AI, data, or software teams

Responsibilities

Lead AI Product Engineering: Oversee all AI-native product development efforts, including AI copilots, agents, and intelligent automation within Bloomerang’s CRM, Fundraising, and Volunteer solutions
Drive End-to-End AI Delivery: Manage cross-functional teams of software engineers, data engineers, and subject matter experts to deliver high-impact AI features that delight customers and advance Bloomerang’s mission
Own Model Integration & Cost Efficiency: Establish frameworks for selecting, evaluating, and integrating LLMs and other AI models, ensuring performance, reliability, and cost-effectiveness
Partner on Monetization Strategy: Collaborate with Product and Finance to shape pricing, packaging, and usage-based models for AI-driven features—aligning product adoption with sustainable unit economics
Advance Data Foundations: Oversee data engineering pipelines, ETL processes, and data warehousing strategies that fuel model accuracy, feature reliability, and analytics scalability
Collaborate with Nonprofit Experts: Work closely with internal nonprofit domain experts and customers to ensure AI features solve real-world challenges and deliver measurable mission impact
Ensure Ethical & Secure AI Practices: Champion responsible AI principles that protect customer data, mitigate bias, and ensure transparency in AI-powered decisions and recommendations
Scale a High-Performing Team: Recruit, mentor, and develop a team of engineers and applied AI practitioners, fostering a culture of innovation, accountability, and velocity
Innovate with Modern Tools: Embed tools such as GitHub Copilot, Claude Code, and internal AI development environments to accelerate productivity and enable experimentation
Collaborate Cross-Functionally: Partner with the Director of Data, Product Management, and VP of Engineering peers to align AI initiatives with overall platform modernization and customer experience goals

Skills

Key technologies and capabilities for this role

AI DevelopmentSoftware EngineeringData ScienceMachine LearningLLMCRMProduct EngineeringScalable SystemsData Engineering

Questions & Answers

Common questions about this position

What teams will I be overseeing in this role?

You will oversee a multidisciplinary team of software engineers, data engineers, and applied AI specialists.

What is the work arrangement or location for this position?

This information is not specified in the job description.

What key skills and experience are required for the Director of AI Development role?

The role requires deep hands-on understanding of AI systems, a strategic mindset for business impact, expertise in software engineering, data science, model integration, data engineering pipelines, and leading cross-functional teams.

What is the company culture like at Bloomerang?

Bloomerang has a mission-driven culture built on core values of Simplify, Care and Act, focused on creating thriving employees and championing nonprofits.

What makes a strong candidate for this Director of AI Development position?

A strong candidate is a technical leader with deep hands-on AI expertise, strategic business thinking, and experience leading multidisciplinary teams in software engineering, data science, and product innovation for customer impact.

Bloomerang

Donor management software for nonprofits

About Bloomerang

Bloomerang provides donor management software specifically designed for nonprofit organizations to improve their relationships with donors. The software offers a detailed overview of donor engagement by analyzing past interactions, which helps nonprofits identify their most promising prospects and retain existing donors. Bloomerang's tools include donor data management, social media monitoring, and straightforward reporting features, all aimed at enhancing donor engagement and retention. Unlike many competitors, Bloomerang emphasizes user-friendliness, requiring little training, making it ideal for organizations that experience high staff turnover. The company operates on a subscription model, generating revenue through software licenses, and its primary goal is to reduce donor attrition and increase revenue for its clients by implementing best practices in donor engagement.

Indianapolis, IndianaHeadquarters

2012Year Founded

$904.6KTotal Funding

DEBTCompany Stage

Enterprise Software, Social ImpactIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Flexible Work Hours

Risks

Increased competition from Blackbaud and Salesforce.org pressures Bloomerang to innovate rapidly.

Qgiv acquisition may pose integration challenges, affecting service continuity and brand identity.

Dependence on strategic investments could pressure Bloomerang for rapid growth, affecting stability.

Differentiation

Bloomerang offers AI-driven personalization to enhance donor engagement and retention.

The platform provides advanced reporting tools for volunteer impact analysis and grant support.

Bloomerang's user-friendly design requires minimal training, ideal for high staff turnover nonprofits.

Upsides

Strategic investments position Bloomerang for accelerated growth and innovation in nonprofit technology.

The acquisition of Qgiv expands Bloomerang's fundraising technology capabilities for nonprofits.

Record-breaking $56 million raised on GivingTuesday demonstrates Bloomerang's fundraising effectiveness.

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