Senior Engineer-Technical Services at Fresenius Medical Care

Gurugram, Haryana, India

Fresenius Medical Care Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical DevicesIndustries

Requirements

  • Pass technical training and test
  • Keep and improve personal technical skills to maintain high quality service

Responsibilities

  • Take responsibility for technical interventions on site, including installation, training, repairing, maintenance, and technical support for related operations to keep machines running for end-users
  • Contact customers and supply necessary support to build and maintain good customer relationships
  • Supply necessary/possible support to sales and dealers team to push sales business
  • Take care of billing and invoicing, AR collection related to routine service events
  • Control personal costs and achieve personal finance targets
  • Manage personal inventory, including spare parts and tools
  • Execute technical tasks appointed by team leader
  • Learn and use technical management system to ensure correct and complete data input

Skills

Key technologies and capabilities for this role

technical supportinstallationrepairingmaintenancecustomer relationship managementtechnical traininginventory managementbillinginvoice processingAR collection

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What work arrangement does this role offer, like remote or on-site?

This information is not specified in the job description.

What key skills are required for the Senior Engineer-Technical Services role?

Key skills include performing technical interventions like installation, training, repairing, and maintenance; passing technical training and tests to improve personal skills; customer relationship management; inventory management for spare parts and tools; and using technical management systems.

What is the company culture or team environment like?

This information is not specified in the job description.

What makes a strong candidate for this position?

Strong candidates should have hands-on technical skills in machine installation, repair, and maintenance, ability to build customer relationships, manage billing and inventory, and execute tasks assigned by the team leader.

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters
1996Year Founded
$39.1MTotal Funding
LATE_VCCompany Stage
Biotechnology, HealthcareIndustries
11-50Employees

Benefits

Professional Development Budget
Conference Attendance Budget
Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.
Rising mental health challenges may impact FMCNA's employee productivity.
Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.
FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.
FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.
Home dialysis market expansion aligns with FMCNA's patient-centric care approach.
AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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